City of Murfreesboro
4765 Florence Rd,
Murfreesboro, 37129, TN,
United States
Murfreesboro, 37129, TN,
United States
1 615-396-0240
Government
City of Murfreesboro Technographics
City of Murfreesboro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Murfreesboro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 City of Murfreesboro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Murfreesboro has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2017, Microsoft 365 for Collaboration in 2015, CivicEngage for Citizen Engagement in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Murfreesboro is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Murfreesboro revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Murfreesboro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Murfreesboro Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2017 | 2017 |
In 2017, the City of Murfreesboro moved its existing Workforce Central v8 instance to the Kronos Cloud, deploying UKG Workforce Central (ex Kronos Workforce Central) as its cloud-hosted Workforce Management solution. The municipal implementation covered city workforce operations across municipal departments, consistent with the government context and a staff base of approximately 850 employees.
The deployment concentrated on core Workforce Management capabilities typical of Workforce Central, including centralized timekeeping, employee scheduling, absence management, and configuration of workforce rules to align with municipal pay and shift policies. UKG Workforce Central (ex Kronos Workforce Central) was provisioned in a cloud architecture, with vendor-led transfer of system configuration and tenant data into the Kronos Cloud environment.
Kronos provided Professional Services to execute the migration and to assist with system and user acceptance testing, informing the sequencing of cutover activities. Project governance was coordinated between the vendor Professional Services team and city stakeholders in HR and IT, focusing on testing, validation, and operational handoff to municipal workforce administrators.
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Workforce Management | HCM |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, City of Murfreesboro adopted Microsoft 365 for Collaboration to provide cloud-first productivity and public-facing content capabilities across municipal staff. The deployment supports the city organization with a centrally managed Microsoft 365 tenant, aligning collaboration tooling with the needs of roughly 850 employees across city departments and administrative functions.
The Microsoft 365 implementation emphasizes core Collaboration modules such as Exchange Online for enterprise email, SharePoint Online for intranet and document publishing, Microsoft Teams for real-time chat and meetings, OneDrive for user file sync, and the Office application suite for productivity. Tenant-level configuration includes role-based administrative controls and cloud identity management through Azure Active Directory for centralized user provisioning and access governance, together with policy settings for mailbox and content lifecycle management.
Microsoft 365 is surfaced on the City of Murfreesboro website for document access and staff contact workflows, indicating integration between the public web presence and the cloud content layer. Operational governance is managed by the city IT organization, focusing on tenant administration, user lifecycle workflows, permissions management, and governance controls consistent with municipal Collaboration needs.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2015 | 2015 |
In 2015 the City of Murfreesboro deployed CivicEngage as its primary Citizen Engagement application on the municipal website, consolidating public communication and web publishing under the CivicEngage platform. CivicEngage functions as the web-hosted Citizen Engagement solution for the City of Murfreesboro, surfacing public information, event calendars, news publishing, and online service request and form workflows through the city website.
The deployment emphasizes content management and citizen-facing self service, with configuration aligned to municipal publishing workflows and departmental content ownership. Governance is structured around editorial approval and role based publishing for departments responsible for communications, parks and recreation, permitting and constituent services, supporting consistent public information and interactive service request handling through CivicEngage.
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Citizen Engagement | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of Murfreesboro
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Murfreesboro Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Murfreesboro IT executives and key decision makers. This section highlights City of Murfreesboro's latest recorded technology evaluations, including NEOGOV Attract for Candidate Relationship Management on 2024-12-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Murfreesboro digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Murfreesboro Technographics
City of Murfreesboro is a Government organization based in United States,
with around 850 employees and annual revenues of $100.0 million.
City of Murfreesboro operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Microsoft 365 and CivicEngage,
covering areas like Workforce Management, Collaboration and Citizen Engagement .
City of Murfreesboro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Microsoft and CivicPlus.
City of Murfreesboro recently adopted applications including
UKG Pro Workforce Management (Ex UKG Dimensions) in 2019, Granicus govDelivery in 2019 and Microsoft Azure Monitor in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Murfreesboro’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Murfreesboro’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Murfreesboro technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.