City of North Richland Hills, TX
4301 City Point Drive,
North Richland Hills, 76180, TX,
United States
North Richland Hills, 76180, TX,
United States
1 817-427-6000
Government
City of North Richland Hills, TX Technographics
City of North Richland Hills, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of North Richland Hills, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 City of North Richland Hills, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of North Richland Hills, TX has purchased the following applications: Tyler Munis HCM for Core HR in 2019, Tyler Munis ERP for Government ERP in 2019, Lumen CDN for Content Delivery Network in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of North Richland Hills, TX is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Xplor Technologies , Lumen Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of North Richland Hills, TX revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of North Richland Hills, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of North Richland Hills, TX Tech Stack and Enterprise Applications
City of North Richland Hills, TX HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis HCM | Core HR | HCM | Sciens | 2019 | 2019 |
In 2019, the City of North Richland Hills, TX engaged Sciens to implement Tyler Munis HCM as its Core HR application, deploying the module set within the City’s new Tyler ERP platform. The engagement followed a city initiative to adopt modern municipal ERP capabilities and focused on stabilizing human resources and payroll processing for a municipal workforce of roughly 600 employees. Sciens acted as the implementation and support partner throughout the engagement.
Sciens performed a targeted remediation and re-implementation of several Tyler Munis HCM modules, with explicit work on payroll calculation logic and time keeping processes to correct discrepancies. The scope included implementing recruiting and benefits modules that had not been previously activated, plus cleanup and configuration adjustments across HR and payroll functional workflows. The narrative emphasizes configuration, ruleset refinement, and module activation within Tyler Munis HCM to restore end-to-end HR processing.
Operational coverage centered on the City’s HR and payroll departments and the broader administrative processes that depend on accurate payroll execution. The work was delivered against the City’s Tyler ERP instance, with Sciens conducting a system wide assessment to surface dormant or incomplete module activations inside the Tyler Munis HCM footprint. No external integration vendors or specific third party systems were referenced in the assessment.
Governance activities included an urgent technical support response to a staffing related payroll disruption, followed by a structured system review and reimplementation phase for missing modules. Sciens stabilized payroll operations through targeted fixes and process remediation, then transitioned into configuration and activation work to align the Tyler Munis HCM environment with municipal HR workflows. The approach combined immediate incident response with a broader compliance and functional completeness review.
Outcomes reported by the City and Sciens included restoration of regular payroll operations, refinements to payroll calculations and time keeping to improve accuracy, deployment of recruiting and benefits modules to streamline hiring workflows, and activation of previously dormant ERP modules to maximize platform capability. These actions were framed as both tactical stabilization and longer term functional enablement for the City’s Core HR environment in Tyler Munis HCM.
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Payroll | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2023 | 2023 |
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City of North Richland Hills, TX ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | IBM AS/400 | Tyler Munis ERP | Government ERP | ERP Services and Operations | Sciens | 2019 | 2019 |
In 2019, City of North Richland Hills, TX deployed Tyler Munis ERP to replace its IBM AS/400 based utility-billing and finance systems. The implementation centralized municipal finance functions under a Government ERP platform, targeting utility billing, purchasing, accounting and financial reporting workflows.
The deployment configured Tyler Munis ERP with modules for utility billing, general ledger, accounts payable, purchasing and financial reporting. Workstreams included conversion of customer accounts and billing schedules, chart of accounts mapping, and business rule alignment for billing cycles, collections and purchase order processing to support routine municipal fiscal operations.
Sciens served as the system integrator, executing data conversion from the AS/400 source and managing cut-over orchestration and training. Operational scope focused on the Finance Department, coordinating roughly 20 staff across utility-billing, purchasing and accounting, with change management and staff training structured to preserve customer billing continuity.
Governance and process changes were led by the Finance Director, who managed the end-to-end conversion, project planning and staff enablement, while also instituting the Citys first Fund Balance Policy aligned to GFOA practices. The conversion achieved an on-time cut-over with minimal customer-billing interruptions and was performed in parallel with continued financial reporting and bond rating activities, including preparation of the FY 2024 Annual Comprehensive Financial Report and support for maintaining a AA+ credit rating.
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Point Of Sale | ERP Services and Operations |
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2025 | 2025 |
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City of North Richland Hills, TX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lumen Technologies | Legacy | Lumen CDN | Content Delivery Network | IaaS | n/a | 2018 | 2018 |
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IT Decision Makers and Key Stakeholders at City of North Richland Hills, TX
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of HR | Director | HR | |
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Payroll Specialist | Non Manager | HR | |
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Benefits Coordinator | Non Manager | HR | |
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Assistant Director of HR | Manager | HR | |
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HR Analyst | Non Manager | HR | |
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Apps Being Evaluated by City of North Richland Hills, TX Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of North Richland Hills, TX IT executives and key decision makers. This section highlights City of North Richland Hills, TX's latest recorded technology evaluations, including Synthesia for AI Video and Voice Generator on 2025-12-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of North Richland Hills, TX digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-12-02 | City of North Richland Hills, TX | Evaluated | Synthesia | Synthesia | AI Video and Voice Generator | AI-Powered Application |
FAQ - APPS RUN THE WORLD City of North Richland Hills, TX Technographics
City of North Richland Hills, TX is a Government organization based in United States,
with around 600 employees and annual revenues of $170.0 million.
City of North Richland Hills, TX operates a diverse technology stack with applications such as
Tyler Munis HCM, Tyler Munis ERP and Lumen CDN,
covering areas like Core HR, Government ERP and Content Delivery Network.
City of North Richland Hills, TX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tyler Technologies and Lumen Technologies.
City of North Richland Hills, TX recently adopted applications including
Xplor Recreation in 2025, Tyler Munis Recruiting in 2023 and Tyler Munis HCM in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of North Richland Hills, TX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of North Richland Hills, TX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of North Richland Hills, TX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.