Ontario Police Department
2500 S Archibald Avenue,
Ontario, 91761, CA,
United States
Ontario, 91761, CA,
United States
1 909-395-2001
Government
Ontario Police Department Technographics
Ontario Police Department Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ontario Police Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 376 Ontario Police Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ontario Police Department has purchased the following applications: Daysmart StormSource AppointmentPlus for Interview Scheduling in 2020, Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ontario Police Department is running and its propensity to invest more and deepen its relationship with DaySmart Software , UKG , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ontario Police Department revenues, which have grown to $121.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ontario Police Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ontario Police Department Tech Stack and Enterprise Applications
Ontario Police Department HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DaySmart Software | Legacy | Daysmart StormSource AppointmentPlus | Interview Scheduling | HCM | n/a | 2020 | 2020 |
In 2020, Ontario Police Department deployed Daysmart StormSource AppointmentPlus for Interview Scheduling on its public website to provide an online front end for candidate and stakeholder booking. Daysmart StormSource AppointmentPlus was embedded into the departmental site, configured to expose appointment types and time slots, and used standard Interview Scheduling capabilities such as self-service booking, configurable appointment templates, automated email confirmations and reminders, and online intake forms for pre-interview information capture.
Operational ownership is centered in the department's human resources and recruiting functions, where the system centralizes interview slot management and interviewer availability. The implementation includes web embedding on the ontarioca.gov site and calendar synchronization workflows with departmental calendars, role-based scheduling controls for interview panels, and configuration of booking windows and notification rules to align with police hiring and personnel interview processes.
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Workforce Management, Workforce Scheduling | HCM |
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2015 | 2015 |
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Ontario Police Department Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
Ontario Police Department implemented Microsoft 365 in 2017. The deployment is surfaced on the department website and serves as the primary Collaboration platform for internal communications, document management, and citizen facing information workflows. Microsoft 365 is used to support email, team collaboration, and secure file sharing across operational and administrative business functions within the police department.
The implementation configures Microsoft 365 modules such as Exchange Online for mail services, SharePoint Online for intranet and records management, Microsoft Teams for real time collaboration, and OneDrive for individual file storage, reflecting standard Collaboration functional modules. Architecture follows a cloud first tenancy model with centralized tenant administration and role based access controls for departmental accounts. Operational coverage spans patrol, investigations, records, and administrative staff, and governance centers on centralized tenant policies, content classification, and access controls to align collaboration practices with law enforcement records requirements.
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Collaboration | Collaboration |
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2019 | 2019 |
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Ontario Police Department CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Ontario Police Department implemented Zendesk Service to handle citizen-facing support workflows. The deployment embeds Zendesk Service on the department website to capture public inquiries and service requests, aligning the implementation with Customer Support operations.
The Zendesk Service instance is operated as a cloud-hosted, web-centric ticketing environment, configured to intake tickets via website forms and a web widget, and to centralize case management in agent workspaces. Configuration focuses on ticket lifecycle management, priority tagging, custom ticket fields, and queue-based routing to help agents triage and resolve submitted cases.
Integration is explicitly web-focused, with the department website serving as the primary intake channel for citizen submissions to Zendesk Service. Operational coverage is scoped to public-facing support functions within the Ontario Police Department, directing incoming website cases to internal units responsible for records, inquiries, and routine service requests.
Governance centers on role-based agent access, defined escalation workflows, and documented ticket handling policies to enforce consistent case management and compliance with municipal procedures. The narrative emphasizes system architecture and operational process alignment rather than external integrations or vendor implementation partners.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Ontario Police Department IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Ontario Police Department CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ontario Police Department
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ontario Police Department Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ontario Police Department IT executives and key decision makers. This section highlights Ontario Police Department's latest recorded technology evaluations, including Workday Skills Cloud for Skills Intelligence, Talent Assessment on 2026-10-05 and IBM OpenPages for Governance, Risk and Compliance on 2025-09-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ontario Police Department digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-10-05 | Ontario Police Department | Evaluated | Workday | Workday Skills Cloud | Skills Intelligence, Talent Assessment | HCM |
| 2025-09-15 | Ontario Police Department | Evaluated | IBM | IBM OpenPages | Governance, Risk and Compliance | TRM |
FAQ - APPS RUN THE WORLD Ontario Police Department Technographics
Ontario Police Department is a Government organization based in United States,
with around 376 employees and annual revenues of $121.0 million.
Ontario Police Department operates a diverse technology stack with applications such as
Daysmart StormSource AppointmentPlus, Microsoft 365 and Zendesk Service,
covering areas like Interview Scheduling, Collaboration and Customer Support.
Ontario Police Department has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as DaySmart Software, Microsoft and Zendesk.
Ontario Police Department recently adopted applications including
Amazon CloudFront in 2021, Daysmart StormSource AppointmentPlus in 2020 and Zendesk Service in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ontario Police Department’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ontario Police Department’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ontario Police Department technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.