City of Philadelphia
City Hall, 1400 John F. Kennedy Blvd.,
Philadelphia, 19107, PA,
United States
Philadelphia, 19107, PA,
United States
1 215-686-1776
Government
City of Philadelphia Technographics
City of Philadelphia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Philadelphia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25000 City of Philadelphia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Philadelphia has purchased the following applications: Workday Financial Management for ERP Financial in 2021, Sterling Background Check for BackGround Screening in 2018, Computronix POSSE GCS for Permitting and Licensing in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Philadelphia is running and its propensity to invest more and deepen its relationship with Workday , Sterling Talent Solutions , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Philadelphia revenues, which have grown to $4.89 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Philadelphia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Philadelphia Tech Stack and Enterprise Applications
City of Philadelphia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle Cloud ERP | Workday Financial Management | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021 the City of Philadelphia implemented Workday Financial Management. Workday Financial Management serves as the City of Philadelphia ERP Financial application to centralize municipal finance, procurement and capital budgeting functions and it replaced Oracle Cloud ERP as the primary financial system.
The implementation focused on core ERP Financial capabilities common to municipal deployments, including general ledger consolidation, accounts payable and receivable workflows, asset accounting, budgeting and capital project costing. Configuration work emphasized a public sector chart of accounts and fund accounting constructs to reflect municipal fiscal structures and multi-department funding streams.
The program included migration of financial master data and transactional history from Oracle Cloud ERP and alignment with the Citys ongoing eProcurement and capital database initiatives. Operational coverage extended across city finance, procurement and capital projects offices, positioning Workday Financial Management as the centralized financial backbone for citywide accounting and budget processes.
Governance and process changes accompanied the technical rollout, building on prior efforts to consolidate citywide IT functions and update procurement policy. Implementation activities concentrated on standardizing procure to pay and capital budget workflows, establishing finance governance controls and harmonizing financial reporting structures across departments.
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City of Philadelphia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018, City of Philadelphia implemented Sterling Background Check to standardize submission of new-hire background information as part of municipal onboarding processes. Sterling Background Check, categorized as BackGround Screening, was employed by clerical HR staff to support candidate intake and clearance workflows across city departments.
The deployment focused on operationalizing candidate screening and background data submission, with clerks using Sterling Background Check to submit background information for new hires while processing onboarding approvals through the Indebtedness Database. The implementation functionally tied background screening activities to the hiring lifecycle, with candidate outreach, interview scheduling, and hiring proposal preparation captured in adjacent HR workflows.
Operational coverage included HR clerical teams and departmental hiring managers, notably scheduling interviews for Department of Revenue supervisors and managers and maintaining training and case records. Governance emphasized clerk-led approval steps and standardized submission practices, with Sterling Background Check feeding screening actions into downstream systems such as People Admin for hiring proposals and the Case II database for personnel records, supporting consistent onboarding and record entry processes.
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Core HR | HCM |
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2005 | 2018 |
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Core HR | HCM |
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2015 | 2015 |
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Talent Management | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2024 | 2024 |
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City of Philadelphia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Computronix | Legacy | Computronix POSSE GCS | Permitting and Licensing | ERP Services and Operations | n/a | 2012 | 2020 |
In 2012, the City of Philadelphia implemented Computronix POSSE GCS as the enterprise foundation for its eCLIPSE project. The deployment targeted core functions for the Department of Licenses & Inspections to modernize permitting, plan review, inspections and licensing, making Computronix POSSE GCS the central Permitting and Licensing application for municipal permit intake and case management.
The implementation leveraged Computronix POSSE PLS and POSSE LMS as the cited module family, with POSSE GCS usage inferred from POSSE being adopted as the enterprise permitting and licensing platform. Functional capabilities configured included electronic permitting intake, structured plan review workflows, inspection scheduling and licensing lifecycle management, reflecting core Permitting and Licensing functional areas and emphasizing case management and fee capture.
Operational coverage focused on the Department of Licenses & Inspections and was executed as a phased eCLIPSE modernization effort that consolidated permitting and inspection operations onto a single platform. The municipal deployment centralized workflows and recordkeeping to support electronic plan review and online service delivery, while source materials do not specify external system integrations beyond internal municipal operational consolidation.
Governance for the rollout followed the eCLIPSE program structure, aligning process changes across permitting, plan review, inspections and licensing teams and instituting centralized configuration and operational controls. Documented outcomes from the municipal deployment include recovered revenue of $12 million and a fully online permitting and inspection service achieved by 2020, indicating that Computronix POSSE GCS and the POSSE module family underpinned a citywide Permitting and Licensing modernization.
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Permitting and Licensing | ERP Services and Operations |
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2012 | 2020 |
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City of Philadelphia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Natural Language Processing | AI-Powered Application |
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2021 | 2021 |
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City of Philadelphia Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2012 | 2018 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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City of Philadelphia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2021 | 2021 |
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City of Philadelphia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2013 | 2013 |
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City of Philadelphia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Lead Generation | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2003 | 2003 |
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City of Philadelphia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2014 | 2014 |
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City of Philadelphia PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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City of Philadelphia PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2025 | 2026 |
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City of Philadelphia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2021 | 2021 |
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City of Philadelphia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Philadelphia
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Human Resources & Administration | Director | HR | |
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Director, Office of Human Resources, | Director | HR | |
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Deputy Director, Office of Human Resources | Director | HR | |
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Deputy Chief Administrative Officer,Human Resources and Talent | CXO | HR | |
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Data Analytics and Reporting Manager | Manager | IT | |
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Data Warehouse Manager | Manager | Supply Chain | |
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Director of Information Technology | Director | IT | |
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Deputy Chief Revenue & Collections Officer | CXO | Finance | |
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Senior Director, Business Development | Director | Sales | |
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Manager, Business Development | Manager | Finance | |
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Chief Operations Officer | CXO | Finance | |
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Director of Operations | Director | Finance | |
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Mayor | CXO | Finance | |
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Director of Field Operations | Director | Finance | |
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Human Resources Director | Director | HR | |
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Deputy Revenue Commissioner | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Philadelphia City Treasurer Deputy Finance Director | Director | Finance | |
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HR/Workforce Director | Director | HR | |
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Chief Information Officer | CXO | IT | |
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Chief Operating Officer | CXO | Finance | |
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Deputy CIO and Chief of Staff | CXO | IT | |
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Procurement Commissioner | Manager | Procurement | |
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Deputy Chief Administrative Officer, Strategic Supply Chain Management | CXO | Supply Chain | |
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Vice President - Procurement, Contracts & Finance (Deputy Director) | Director | Procurement | |
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HR Director/CHRO | Director | HR | |
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Director of Human Resources | Director | HR | |
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Human Resources Compliance Manager | Manager | HR | |
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Director of Recruiting and Training | Director | HR | |
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Information Systems Manager | Manager | IT | |
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Information System Group Manager | Manager | IT | |
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Deputy Finance Director | Director | Finance | |
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Senior Finance Manager | Manager | Finance | |
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Director of Information Technology | Director | IT | |
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Apps Being Evaluated by City of Philadelphia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Philadelphia IT executives and key decision makers. This section highlights City of Philadelphia's latest recorded technology evaluations, including Stellar Blockchain for Blockchain Platform on 2026-01-20, Hansen CIS - BannerCX for Utilities Customer Care and Billing on 2025-10-29, and Oracle Primavera Cloud for Project Portfolio Management on 2025-09-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Philadelphia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-20 | City of Philadelphia | Evaluated | Stellar Development Foundation | Stellar Blockchain | Blockchain Platform | Blockchain |
| 2025-10-29 | City of Philadelphia | Evaluated | Hansen Technologies | Hansen CIS - BannerCX | Utilities Customer Care and Billing | CRM |
| 2025-09-09 | City of Philadelphia | Evaluated | Oracle | Oracle Primavera Cloud | Project Portfolio Management | PPM |
| 2025-09-02 | City of Philadelphia | Evaluated |
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Payment Processing | ERP |
| 2025-03-21 | City of Philadelphia | Evaluated |
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ERP Financial | ERP |
| 2025-03-20 | City of Philadelphia | Evaluated |
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Core HR | HCM |
FAQ - APPS RUN THE WORLD City of Philadelphia Technographics
City of Philadelphia is a Government organization based in United States,
with around 25000 employees and annual revenues of $4.89 billion.
City of Philadelphia operates a diverse technology stack with applications such as
Workday Financial Management, Sterling Background Check and Computronix POSSE GCS,
covering areas like ERP Financial, BackGround Screening and Permitting and Licensing.
City of Philadelphia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Sterling Talent Solutions and Computronix.
City of Philadelphia recently adopted applications including
Aurigo Masterworks in 2025, UKG Pro Timekeeping (ex UKG Dimensions Timekeeping) in 2024 and Tri-Force MLeads in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Philadelphia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Philadelphia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Philadelphia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.