City Of Plano, TX Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Plano, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3633 City Of Plano, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Plano, TX has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2005, Oracle PeopleSoft HCM for Core HR in 2015, BP Logix Process Director for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Plano, TX is running and its propensity to invest more and deepen its relationship with Oracle , UKG , BP Logix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Plano, TX revenues, which have grown to $758.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Plano, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 2005 | 2005 |
In 2005, the City Of Plano, TX implemented Oracle JD Edwards EnterpriseOne as its ERP Financial system. That implementation centralized municipal financial management across departments including police, fire, public safety communications, parks and recreation, and public libraries, supporting roughly 3,000 city employees and placing ongoing application support under a 70 member IT team.
Oracle JD Edwards EnterpriseOne was configured to deliver core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, procurement, and budgeting, aligned to municipal fund accounting and approval workflows. Configuration emphasized role based access controls and workflow automation for vendor management and purchasing approvals to meet distinct requirements across multiple business units.
By 2017 the City of Plano moved its infrastructure to Nutanix Enterprise Cloud software on Dell EMC XC servers, and Oracle JD Edwards EnterpriseOne operated as a production workload on that hyperconverged platform alongside Microsoft SQL Server, Exchange, SharePoint, and PeopleSoft. Integrations included linkage to PeopleSoft for HR and payroll coordination and use of Microsoft SQL Server for transactional storage and reporting. The operational footprint spanned two primary datacenters in Plano with AWS designated as a tertiary disaster recovery target to support continuity of operations for municipal services.
Governance and operational ownership remained with the City of Plano IT organization, which consolidated over 90 percent of servers onto Nutanix to reduce infrastructure heterogeneity and improve availability for critical services such as emergency communications and police video retention. Oracle JD Edwards EnterpriseOne continued to function as the citys centralized ERP Financial platform for budgeting and transactional finance, while infrastructure changes focused on creating a defined disaster recovery path and more resilient operational posture.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, City Of Plano, TX implemented Oracle PeopleSoft HCM to manage Core HR processes for municipal employees. The deployment established a centralized HR application footprint to support workforce administration, timekeeping, and payroll across city departments.
The program emphasized the PeopleSoft Time and Labor module, with configuration work on TL codes and new earn codes to enable a 9/80 schedule plan. Business requirements gathering, functional configuration, and rigorous testing cycles included payroll validation using the new earn codes and end to end verification of Time and Labor workflows within Oracle PeopleSoft HCM.
Integrations were explicit and operational, including an interface between Kronos for time capture and Oracle PeopleSoft HCM for payroll posting, and Salesforce reporting used to support the Clariti project with reports and templates created for project stakeholders. Governance and rollout activities were managed by Business System Analysts who conducted requirements capture, test planning, and on-site support, coordinating Time and Labor and payroll teams during the schedule plan implementation.
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Recruiting, Applicant Tracking System | HCM |
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2004 | 2004 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2017 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BP Logix | Legacy | BP Logix Process Director | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, City Of Plano, TX implemented BP Logix Process Director, deploying a Business Process Management platform to formalize municipal workflow automation. BP Logix Process Director was positioned to centralize process orchestration and provide a governed environment for repeatable administrative workflows.
The implementation emphasized core Business Process Management capabilities typical of the category, including workflow orchestration, electronic forms and data capture, configurable business rules, routing and approvals, audit trails, and dashboarding for process visibility. Configuration work focused on templated process models and role based access to enforce approval paths and maintain process version control within BP Logix Process Director.
Operational scope targeted municipal administrative functions and departmental workflows rather than a single line of business, applying the BP Logix Process Director platform across city administration to standardize intake, approval, and tracking processes. Deployment architecture aligned with on premises or cloud hosting models common for BPM platforms, with the BP Logix Process Director instance serving as the central process engine and repository for automated workflows.
Governance and rollout activities centered on establishing process ownership, published process documentation, and staged rollout by department, combined with training for process authors and approvers. Change control and audit capabilities were configured in BP Logix Process Director to support compliance and to maintain lifecycle governance for municipal processes.
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Government ERP | ERP Services and Operations |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2018 | 2018 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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