Smithville, 78957, TX,
United States
City of Smithville, TX Technographics
City of Smithville, TX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Smithville, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 City of Smithville, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Smithville, TX has purchased the following applications: OpenGov ERP Cloud for Government ERP in 2020, OpenGov STW Utility Billing for Utilities Customer Care and Billing in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Smithville, TX is running and its propensity to invest more and deepen its relationship with OpenGov or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Smithville, TX revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Smithville, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Smithville, TX Tech Stack and Enterprise Applications
City of Smithville, TX ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov ERP Cloud | Government ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 City of Smithville, TX implemented OpenGov ERP Cloud as a Government ERP to centralize municipal finance, budgeting, procurement, and administrative operations. The deployment targeted core municipal business functions and positioned OpenGov ERP Cloud to serve the city finance office and administrative staff with a unified application for accounting and fiscal management.
OpenGov ERP Cloud was configured to support standard government ERP capabilities including general ledger, fund and grant-aware budgeting, accounts payable, accounts receivable, cash management, and financial reporting. Implementation details reflect configuration of a municipal chart of accounts, budget cycle workflows, role-based access controls, and audit-ready transaction trails aligned with public sector accounting practices.
Operational coverage emphasized finance and administrative departments within the City of Smithville, TX, with governance anchored in centralized fiscal workflows and approval hierarchies. The rollout focused on standardizing transactional processes, enforcing budgetary controls, and instituting audit and compliance controls consistent with Government ERP functional expectations.
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City of Smithville, TX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov STW Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2010 | 2010 |
In 2010 City of Smithville, TX implemented OpenGov STW Utility Billing as its municipal billing platform, deploying the OpenGov STW Utility Billing application to support Utilities Customer Care and Billing and to surface payments on the city website at payments.ci.smithville.tx.us. The implementation is positioned as the central customer care and billing system for the citys utility accounts and bill presentment, accessible to customers through the municipalitys online payment portal.
The deployment emphasizes standard Utilities Customer Care and Billing capabilities, including customer account management, bill calculation using municipal rate schedules, bill presentment and electronic bill delivery, payment posting and receipting, and delinquency tracking workflows. Configuration work centered on rate and billing cycle setup, customer service account operations, and online portal integration, with the OpenGov STW Utility Billing application serving both customer-facing payment pages and back office billing administration.
Operationally the system is used by the citys utilities and finance functions to manage water and sewer billing and to streamline customer payment interactions via the city website. Governance focused on administrative role separation for billing operators and finance staff, configuration controls for rate changes and billing runs, and process alignment between customer service and accounts receivable to support ongoing utility account maintenance.
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IT Decision Makers and Key Stakeholders at City of Smithville, TX
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by City of Smithville, TX Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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