Apps Run The World

CityFibre Digital Transformation Initiatives

Apps Run The World

About the Customer

CityFibre is the UK’s leading alternative provider of wholesale full fibre network infrastructure. With major fibre infrastructure projects across 51 towns and cities throughout the UK, we provide a portfolio of active and dark fibre services to our customers which include service integrators, enterprise and consumer service providers, local authorities and mobile operators.

Scope and Challenges

CityFibre, has selected Coupa’s procurement, invoicing, contract management and expense management software to digitise their financial processes and to control their spend more efficiently.

The rapidly expanding nature of CityFibre’s business, coupled with the necessity of handling rising customer demand, meant that it needed to overhaul its existing financial system through the implementation of a new unified spend platform. After an extensive industry evaluation, CityFibre selected Coupa’s cloud platform, commending the usability, configurability, and scalability of the 100 percent cloud platform provided by Coupa.

“Having looked at the market extensively to see what other solutions were out there, we unanimously decided that the Coupa solution was the perfect fit for our business moving forward. Not only did the Coupa platform provide us with complete visibility against our budget, Coupa’s company culture and focus on delivering customer value really resonated with our business,” said Peter Murray, Finance SystemsConsultant at CityFibre. 

Outcome and Implications

Coupa help by automating financial processes at CityFibre, freeing employees to focus on more value-added tasks. In addition, it aligns the procurement function with key business objectives resulting in cost savings across the organisation.

As the UK’s leading alternative digital infrastructure provider, iCityFibre is focused on providing both the public and private sector with best-in-class connectivity. It has fibre footprints in 41 cities across the UK, addressing 28,000 public sites, 7,800 mobile masts, 280,000 businesses, and 4 million homes.

Alex Kleiner, general manager of EMEA at Coupa, highlighted that by choosing Coupa, CityFibre can focus its attention on modernising its business spend process and employees can spend more time adding value to other mission-critical areas of the business.


“With the implementation of Coupa’s software, we are sending the right message to our investors, demonstrating that we are serious about our organisational growth.” Said - Peter Murray, Finance SystemsConsultant at CityFibre

“In this day and age, it’s imperative that businesses digitise and future-proof their business investments. We’re in a unique position at Coupa because all of our solutions were born in the cloud, so companies such as CityFibre can transform and streamline their business spend efficiently and effectively. We’re thrilled to join with CityFibre, as they transform their finance function now and continually as their business grows. ” Said - Alex Kleiner, general manager of EMEA at Coupa.

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Enterprise Software & Cloud Applications Purchased by CityFibre

Vendor Old Product New Product Function Market Users VAR/SI When Live
Coupa Software Legacy Applications Coupa Procurement Procurement Procurement n/a n/a 2017 2018

IT Decision Makers and Key Stakeholders at CityFibre

First Name Last Name Title Email Phone
Subscribe Subscribe Director of Procurement Subscribe Subscribe
Subscribe Subscribe Operations Director Subscribe Subscribe
Subscribe Subscribe Business Solutions Manager Subscribe Subscribe