AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Clarivate Analytics (US) Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle SAP ERP ECC 6.0 Oracle NetSuite ERP ERP Financial ERP Financial Management HCLTech 2022 2023
In 2022, Clarivate Analytics implemented Oracle NetSuite ERP as its ERP Financial platform, replacing SAP ERP ECC 6.0. The deployment was driven by the need to align project activity with financials and to resolve challenges in monitoring resource availability, milestone based revenue policies, billing complexity, and multi site connectivity. The implementation combined Oracle NetSuite ERP with NetSuite OpenAir for project management, establishing project to finance flows that support project budget tracking and forecasting based on project status and billing information. Functional modules and capabilities configured included procure to pay, order to cash, record to report, advanced revenue management, and OpenAir linked project management processes, with custom workflows, dashboards, and expense loading logic developed to meet professional services requirements. HCL Technologies served as the systems integrator, managing and optimizing NetSuite OpenAir and ERP functionalities and delivering the customizations. The architecture moved core financial and project processes to NetSuite SaaS, reducing dependency on virtual private network connectivity for distributed teams, while ensuring project status and billing data feed into general ledger and revenue accounting processes. Operational scope centered on project finance, resource management, billing, and revenue accounting, with governance expanded to include updated billing rules, revenue recognition policies, and expense capture workflows. HCL Technologies implemented process orchestration through role specific dashboards and automated workflows to support consistent project profitability calculations and forecasting. Reported outcomes from the engagement include automation of complex billing rules, advanced revenue recognition tracking and forecasting, optimized resource utilization, and automated expense management enabling more precise project profitability calculations. Clarivate Analytics plans to continue the program with HCL Technologies to implement NetSuite Analytics Warehouse to extend reporting and analytics capabilities.
Expense Management ERP Financial Management 2018 2018
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday Absence Management Absence and Leave Management HCM n/a 2017 2018
Benefits Administration HCM 2017 2018
Candidate Relationship Management HCM 2017 2018
Compensation Management HCM 2017 2018
Contingent Labor Management HCM 2017 2017
Core HR HCM 2017 2018
Employee Experience HCM 2019 2019
HR Service Delivery HCM 2017 2018
Learning and Development HCM 2017 2017
Learning and Development HCM 2017 2018
Payroll HCM 2017 2017
Payroll HCM 2017 2018
Payroll HCM 2016 2016
Recruiting Chatbot HCM 2020 2020
Recruiting, Applicant Tracking System HCM 2017 2018
Succession and Leadership Planning HCM 2021 2021
Talent Sourcing HCM 2021 2021
Time and Attendance HCM 2017 2018
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Clarivate Legacy Clarivate ScholarOne Business Process Management ERP Services and Operations n/a 2019 2019
In 2019, Clarivate Analytics implemented Clarivate ScholarOne within its Business Process Management portfolio to support manuscript submission and peer review operations for academic publisher clients. Clarivate ScholarOne was positioned as the primary submission and peer review platform, with deployment focused on customer-facing site builds and live site configuration management. Implementation centered on ScholarOne Manuscripts site builds, ongoing site maintenance, and feature delivery for Web of Science Reviewer Recognition, Reviewer Locator, and Transparent Peer Review. Functional capabilities implemented included submission intake workflows, peer review orchestration, reviewer discovery and recognition, and configuration controls for live editorial sites, along with client-facing site review and demonstration processes. The implementation leveraged XML and API based exchange as part of technical delivery and listed Salesforce familiarity for CRM-related coordination, indicating integrations with XML feeds, programmatic interfaces, and Salesforce for customer engagement and tracking. Operational coverage emphasized top client and journal sites, with delivery activities coordinated across Engagement Managers, Sales, Product Management, and Accounting teams to support configuration changes, billing communication, and escalation handling. Governance and process changes were formalized through escalation and priority case tracking, documentation of configuration instructions and best practices, and collaborative delivery between Implementation Specialists and Engagement Managers for large scale feature rollouts. The implementation narrative highlights customer-facing support, structured configuration governance, and coordinated product feedback loops without prescribing specific outcome metrics.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2020 2020
Chatbots and Conversational AI AI-Powered Application 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2018 2018
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2020 2020
Account Based Marketing CRM 2020 2020
Account Based Marketing, Sales Engagement CRM 2020 2020
Customer Experience CRM 2022 2022
Customer Experience CRM 2019 2019
Customer Experience CRM 2022 2022
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2022 2022
Marketing Analytics, Sales Analytics, Customer Support CRM 2021 2021
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2022 2022
Tag Management CRM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
IT Service Management ITSM 2022 2022
Remote Monitoring and Management ITSM 2022 2022
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018
IT Decision Makers and Key Stakeholders at Clarivate Analytics (US)
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Clarivate Analytics (US) Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Clarivate Analytics (US) Technographics

Clarivate Analytics (US) is a Professional Services organization based in United States, with around 12000 employees and annual revenues of $2.63 billion.

Clarivate Analytics (US) operates a diverse technology stack with applications such as Oracle NetSuite ERP, Workday Absence Management and Clarivate ScholarOne, covering areas like ERP Financial, Absence and Leave Management and Business Process Management.

Clarivate Analytics (US) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Workday and Clarivate.

Clarivate Analytics (US) recently adopted applications including Amazon EC2 in 2023, Oracle NetSuite ERP in 2022 and Slack Connect in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Clarivate Analytics (US)’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Clarivate Analytics (US)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Clarivate Analytics (US) technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.