AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Class Ltd Tech Stack and Enterprise Applications

Class Ltd ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite OneWorld ERP Financial ERP n/a 2018 2018
In 2018, Class Ltd implemented Oracle NetSuite OneWorld as its ERP Financial system for the group, deploying a OneWorld environment to unify financial processes across the ASX listed business. The implementation targeted the company accounting and finance footprint, with a focus on group reporting, departmental expense allocation, and product level cost tracking. Within Oracle NetSuite OneWorld the configuration work included activation and configuration of Fixed Asset and Project modules to support capital recording and project accounting, use of Dynamic and Fixed allocation features to distribute expenses between departments and products, and the creation of amortisation schedules for prepaid expenses and depreciation. Functional build work produced customized reports for each department head, dashboards for end users, saved searches and workflow definitions, and a SuiteScript workflow to automate controls and approval routing. Operational tasks included data mapping and migration of prior years data into the OneWorld instance, parallel user acceptance testing to validate finance data and reporting, and troubleshooting of imports using Suite Help and Suite Answers. The rollout covered the accounts team and finance stakeholders, with parallel training on navigation, customization, report creation and data import processes to accelerate adoption and handover. Governance and process changes were documented and embedded as part of the rollout, including a documented purchase dual approval process and a development worksheet procedure, plus formal process and procedure documentation for finance operations. Outcomes explicitly recorded by the project team included Phase 1 completion in 3 weeks against a 6 week budgeted plan, and development of a SuiteScript workflow that automated targeted processes.
Class Ltd Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Class Ltd implemented Zoom, the Zoom Video Communications application, under the Audio Video and Web Conferencing category. The deployment centered on embedding Zoom on the company website to enable client facing meetings and scheduled webinars directly from public pages. The implementation leveraged core web conferencing capabilities including meeting hosting, screen sharing, recording, and participant management to support external sessions. Operational coverage emphasized client services, delivery teams, and customer support, using Zoom to run remote workshops, training, and client consultations. The website integration exposed session initiation and public meeting endpoints and required definition of web authentication and session management workflows for external participants. Governance activity focused on scheduling policies and meeting access controls to align conferencing usage with professional services engagement processes.
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2017 2017
Class Ltd Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft SharePoint Enterprise Content Management Content Management n/a 2019 2019
In 2019, Class Ltd implemented Microsoft SharePoint as its Enterprise Content Management platform. The deployment focused on centralizing staff and asset documents used by the IT helpdesk and HR related workflows in Sydney, and Microsoft SharePoint served as the primary repository for operational content and configuration items. The implementation was positioned to support day to day IT support activities and documentation custody rather than as a public facing system. Configuration work emphasized structured document libraries, metadata schemas for asset classification, versioning and permissioning, and document state workflows aligned to employee onboarding and departing processes. Microsoft SharePoint content ownership was organized by departmental sites and document libraries so IT could maintain staff and asset records alongside routine ticket handling. The project leveraged standard Enterprise Content Management capabilities such as role based access controls and lifecycle versioning to keep operational documents current. Operational integrations and governance tied SharePoint access control to Active Directory for account and permission management, while IT support tickets continued to flow through JIRA and process documentation was maintained in Confluence. SCCM imaging and device provisioning were part of the surrounding IT operations, with the IT helpdesk in Sydney responsible for maintaining SharePoint asset records as part of onboarding and offboarding workflows. Governance combined IT maintained documentation in Confluence with SharePoint content stewardship to coordinate HR onboarding, asset management and daily support operations.
Class Ltd CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2016 2016
Customer Experience CRM 2017 2017
Customer Experience CRM 2020 2020
Customer Support CRM 2019 2019
Customer Support CRM 2020 2020
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Class Ltd ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2017 2017
IT Service Management ITSM 2018 2018
Class Ltd PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
Transactional Email PaaS 2015 2015
Class Ltd IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Class Ltd

First Name Last Name Title Function Department Email Phone
Chief People Officer & Head of Investor Relations Director HR
Talent Acquisition Manager Manager HR
System Accountant and Payroll Manager Manager IT
New Business Development Manager Manager Finance
Manager, Customer Service & Technical Compliance Manager Customer Service
Sales Operations Manager Manager Sales
Head of Customer Analytics Director Customer Service

Apps Being Evaluated by Class Ltd Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Class Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Class Ltd digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Class Ltd Technographics
Class Ltd is a Professional Services organization based in Australia, with around 270 employees and annual revenues of $35.0 million.
Class Ltd operates a diverse technology stack with applications such as Oracle NetSuite OneWorld, Zoom and Microsoft SharePoint, covering areas like ERP Financial, Audio Video and Web Conferencing and Enterprise Content Management.
Class Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Zoom Video Communications and Microsoft.
Class Ltd recently adopted applications including Hubspot Marketing Automation in 2021, Salesforce Sales Cloud in 2021 and Amazon CloudFront in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Class Ltd’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Class Ltd’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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