Roseville, 95661, CA,
United States
Clear Captions Technographics
Clear Captions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clear Captions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Clear Captions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clear Captions has purchased the following applications: Ceridian Dayforce Recruiting for Recruiting, Applicant Tracking System in 2021, Microsoft 365 for Collaboration in 2017, About Livefyre for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clear Captions is running and its propensity to invest more and deepen its relationship with Dayforce , Microsoft , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clear Captions revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clear Captions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clear Captions Tech Stack and Enterprise Applications
Clear Captions HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021 Clear Captions implemented Ceridian Dayforce Recruiting as their applicant tracking front end. Ceridian Dayforce Recruiting is deployed as the public careers and candidate intake solution for Clear Captions, categorized as Recruiting,Applicant Tracking System and embedded on the Clear Captions website via the Dayforce candidate portal URL.
The deployment leverages the Ceridian hosted candidate portal architecture to publish job postings, capture online applications, and provide candidate self service through the CandidatePortal endpoint. Functional configuration focuses on standard Recruiting,Applicant Tracking System capabilities including requisition posting, online application capture, applicant tracking and status workflows, interview scheduling, and offer management, with recruiter access controls and workflow governance scoped to Clear Captions human resources and talent acquisition operations.
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Clear Captions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Clear Captions implemented Microsoft 365 as its primary Collaboration platform. The deployment is described as an organization level Microsoft 365 tenant provisioned to support a 250 person communications company, with configuration oriented toward customer support, operations, and corporate productivity workflows.
Microsoft 365 was configured to deliver core Collaboration capabilities including hosted email, document collaboration and intranet services, file synchronization and sharing, real time chat and meeting capability, and Office productivity applications. Implementation work centered on standard Microsoft 365 modules and services to enable team collaboration, content management, and knowledge sharing across departments.
The public Clear Captions website includes references to Microsoft 365 indicating web facing touchpoints and content workflows tied to the Microsoft 365 environment. Tenant level identity and access controls were established to manage user accounts and secure collaboration artifacts, aligning user provisioning with departmental roles in customer service and operations.
Governance was implemented at the tenant level with role based administration and policy configuration to control sharing, retention, and external access. Rollout was conducted as a phased onboarding of teams and endpoints, with administrative controls and user training focused on collaboration usage patterns common to communications and customer support functions.
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Collaboration | Collaboration |
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2020 | 2020 |
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Clear Captions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | About Livefyre | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021 Clear Captions implemented About Livefyre as part of its Web Content Management on the public website. About Livefyre, an Adobe Systems product, was embedded as client-side content widgets to surface moderated comment streams and user-generated engagement alongside editorial material. The deployment was positioned to support customer-facing content management and community moderation on the site.
The implementation uses the About Livefyre JavaScript embed model typical of Web Content Management, integrating with the site front end and existing content delivery pipelines to display and moderate interactive content. Functional capabilities aligned with the category include comment moderation, content widgets, role-based moderation workflows, and administrative controls for content curation. Operational ownership aligned to site content and customer support teams, with governance focused on moderation rules and content publishing workflows. This Clear Captions About Livefyre Web Content Management configuration aligns the application with marketing and support business functions to manage live on-site engagement.
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Clear Captions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Clear Captions ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Clear Captions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Clear Captions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Clear Captions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Clear Captions
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Clear Captions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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