Missoula, 59801, MT,
United States
Clearwater Credit Union Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Clearwater Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Clearwater Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clearwater Credit Union has purchased the following applications: Alkami for Digital Banking in 2025, LogMeIn BoldChat for Chatbots and Conversational AI in 2019, Alkami Data & Marketing for Analytics and BI in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clearwater Credit Union is running and its propensity to invest more and deepen its relationship with Alkami , GoTo (formerly LogMeIn) , Glia Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clearwater Credit Union revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clearwater Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alkami | Legacy | Alkami | Digital Banking | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Clearwater Credit Union launched Alkami’s Digital Banking Platform to advance its member connection strategy. The cloud-based Alkami solution provides a single, scalable digital experience platform delivering a unified Digital Banking experience across mobile and web channels for Clearwater’s membership in Western and Central Montana.
The implementation incorporates Alkami’s Data & Marketing Solutions to centralize transaction-derived insights and orchestrate personalized member marketing engagements. Functional capabilities emphasized in the rollout include member-facing account access and engagement workflows designed to act as a top-tier branch replacement in markets where physical branch expansion is not feasible.
Operational ownership rests with Clearwater’s marketing and analytics teams who are using the platform to convert transaction data into actionable analytics and more connected member profiles. The deployment is positioned to serve retail account holders across devices, enabling timely communications and financial wellness engagements that span lifecycle stages.
Rollout communication on May 16, 2025 framed the program as foundational to a long-term member engagement strategy, and the credit union reports that internal teams are maximizing the platform’s data capabilities. Alkami’s Digital Banking Platform is presented alongside Alkami’s industry recognition, including J.D. Power certification in 2024 and 2025, as supporting credibility for the solution.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alkami | Legacy | Alkami Data & Marketing | Analytics and BI | Analytics and BI | n/a | 2025 | 2025 |
In 2025, Clearwater Credit Union deployed Alkami Data & Marketing, Category: . The deployment accompanies Clearwater’s broader adoption of Alkami’s Digital Banking Platform and aligns with a member connection strategy to deliver a unified digital banking experience across devices.
Clearwater implemented Alkami Data & Marketing to centralize transaction driven analytics, campaign orchestration, segmentation, and personalized communications. The implementation emphasizes data ingestion and behavioral analytics to enable timely, relevant member marketing engagements and to support member lifecycle management and financial wellness outreach.
The solution is embedded within Alkami’s Digital Banking Platform, enabling the credit union to surface insights from transaction data and operationalize those insights through the bank’s marketing and member services teams. Operational coverage targets Clearwater’s membership across its service footprint in Western and Central Montana, and the workstream is managed by internal marketing and analytics teams rather than an external systems integrator.
Governance and workflow changes center on making data accessible and actionable for marketing, converting analytics into automated engagement flows and defined member journeys. Clearwater describes the outcome as deeper member connections, more timely communications, and a platformed approach to long term member engagement, driven by Alkami Data & Marketing and the Digital Banking Platform.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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