Abu Dhabi, n/a,
United Arab Emirates
Cleveland Clinic Abu Dhabi Technographics
Cleveland Clinic Abu Dhabi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cleveland Clinic Abu Dhabi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Cleveland Clinic Abu Dhabi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cleveland Clinic Abu Dhabi has purchased the following applications: Infor Lawson for ERP Financial in 2014, Infor Lawson HCM for Core HR in 2013, Oracle Cerner PathNet for Laboratory Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cleveland Clinic Abu Dhabi is running and its propensity to invest more and deepen its relationship with Infor , Docebo , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cleveland Clinic Abu Dhabi revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cleveland Clinic Abu Dhabi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cleveland Clinic Abu Dhabi Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
In 2014 Cleveland Clinic Abu Dhabi implemented Infor Lawson as its ERP Financial application to support procurement and finance functions. The implementation centered on operationalizing procurement and supply chain finance workflows and on daily administrative finance tasks across hospital departments. Deployment responsibilities were concentrated in the Supply Chain organization and the Procurement Team, with direct support to departmental administrators and travel coordinators.
Infor Lawson was configured to handle core transactional capabilities including Purchase Order processing, Travel Expense Management claim processing, vendor quotation capture for office supplies, and department petty cash tracking. The Purchase Order processing capability was used by procurement staff to create and record POs and to maintain order records in Lawson. Travel Expense Management functionality supported staff claim submission and processing workflows.
Operational coverage included Procurement, Supply Chain, Finance administration, and departmental administrative staff across the medical campus, with the Sr Director of Supply Chain positioned as a day to day operational stakeholder. The record indicates routine use of Infor Lawson for processing purchase orders and managing staff expense claims, and for obtaining and recording vendor quotations used in purchasing decisions. The system served as the transactional source for procurement and routine finance administration activities.
Governance and workflow structure emphasized centralized PO processing and standardized expense handling under Supply Chain and Procurement ownership, while administrative staff retained responsibilities for petty cash and vendor quotation coordination. Administrative tasks and routine departmental finance functions were executed through Infor Lawson to maintain consistent transactional control and record keeping.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Oracle E-Business Suite HRMS | Infor Lawson HCM | Core HR | HCM | n/a | 2013 | 2013 |
In 2013 Cleveland Clinic Abu Dhabi implemented Infor Lawson HCM for Core HR, transitioning from Oracle E-Business Suite HRMS. The project targeted enterprise HR operations within the Abu Dhabi hospital network, addressing employee master data for roughly 4,000 staff and centralizing Core HR business functions under Infor Lawson HCM.
The implementation configured core HR modules including employee records, position management, workforce administration, and performance and recognition workflows that supported the Quarterly Employee Excellence Award program. Configuration work emphasized data conversion, reconciliation, and validation of personnel and payroll-affiliated records migrated from Oracle E-Business Suite HRMS into Infor Lawson HCM, alongside role-based security and approval workflow setup.
Operational scope covered HR, talent management, payroll coordination, and workforce planning processes used by clinical and administrative departments, with integrations scoped to synchronize HR master data with downstream hospital administrative and payroll systems. The deployment used phased cutovers and staged data refreshes to maintain staffing and scheduling continuity during the transition to Infor Lawson HCM.
Governance included formal change control, training programs for HR operations and hiring managers, and updated HR process documentation to embed Lawson-driven workflows into day-to-day operations. The internal implementation team was recognized with multiple team awards, reflecting organizational attention on the project and the role of the system in supporting ongoing employee recognition activities.
|
|
|
|
|
Learning and Development | HCM |
|
2022 | 2022 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cerner PathNet | Laboratory Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Cleveland Clinic Abu Dhabi implemented Oracle Cerner PathNet to support anatomic pathology and reference laboratory interfaces as part of its clinical laboratory build at the Abu Dhabi hospital site. Oracle Cerner PathNet was deployed as the hospital's Laboratory Management application to operationalize pathology workflows during the facility opening.
The implementation centered on Cerner PathNet modules for anatomic pathology and reference laboratory interfacing, with configuration focused on handling AP case management and routing specimens to external reference labs. Oracle Cerner PathNet was used to model laboratory workflows, document histopathology reporting processes, and manage the electronic interfaces required for outbound and inbound reference lab exchanges.
Deployment was aligned with the hospital opening and covered clinical laboratory operations within the Abu Dhabi site, supporting both onsite anatomic pathology services and regional reference laboratory workflows. The technical scope emphasized interface orchestration between the pathology instance and external reference laboratory partners, and governance was organized around laboratory operations and pathology reporting processes as part of the initial clinical laboratory build.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Enterprise Content Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics, Data Management Platform | CRM |
|
2022 | 2022 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2014 | 2014 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Cleveland Clinic Abu Dhabi
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cleveland Clinic Abu Dhabi Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||