Irvine, 92614, CA,
United States
Club Pilates Technographics
Club Pilates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Club Pilates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Club Pilates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Club Pilates has purchased the following applications: Workstream Hiring for Recruiting in 2020, SoundHound Smart Answering for Cognitive Computing in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Club Pilates is running and its propensity to invest more and deepen its relationship with Workstream , SoundHound Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Club Pilates revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Club Pilates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Club Pilates Tech Stack and Enterprise Applications
Club Pilates HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workstream | Legacy | Workstream Hiring | Recruiting | HCM | n/a | 2020 | 2020 |
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Club Pilates AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundHound Inc. | Legacy | SoundHound Smart Answering | Cognitive Computing | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Club Pilates deployed SoundHound Smart Answering to introduce generative voice AI across customer and employee support channels. SoundHound Smart Answering is implemented as a Cognitive Computing application to provide omnichannel Customer and Employee AI-enabled assistants that directly address labor scarcity and rising operational costs.
The implementation centered on voice-first conversational modules, including natural language understanding, intent classification, dialogue management, and contextual knowledge retrieval. Configuration work included scripted FAQ flows, appointment scheduling intents, authentication and handoff triggers to live agents, and an internal assistant capability for employee support and service desk queries. The SoundHound Smart Answering platform was provisioned for inbound voice and digital messaging channels to maintain a consistent conversational experience.
Operational scope targeted customer-facing studio operations and internal employee support, covering reception workflows, membership servicing, and staff scheduling processes. Integrations focused on conversational interfaces into contact center routing and studio scheduling workflows, enabling automated resolution or structured escalation to human agents when conversational confidence thresholds were not met. Omnichannel routing consolidated voice and digital touchpoints to ensure unified handling of customer and employee interactions.
Governance and rollout were organized as a phased program with named operational owners in customer service and studio management, and controls for knowledge base curation, dialogue script approval, and escalation policy enforcement. Training and tuning cycles emphasized intent model refinement and conversation analytics, and privacy controls were applied to manage customer data used by the SoundHound Smart Answering implementation.
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Club Pilates Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Club Pilates Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Club Pilates eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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Club Pilates CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2017 | 2017 |
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Club Pilates PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Club Pilates IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Club Pilates CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Club Pilates
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Founder, Director and Chief Executive Officer | Director | Finance | ||||
| President | CXO | Finance | ||||
| Chief Operating Officer | CXO | Finance |
Apps Being Evaluated by Club Pilates Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||