San Ramon, 94583, CA,
United States
CMG Financial Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CMG Financial and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 CMG Financial employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CMG Financial has purchased the following applications: LERETA Tax Services Suite for Tax Management in 2024, Gallup Q12 for Employee Engagement in 2012, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CMG Financial is running and its propensity to invest more and deepen its relationship with Lereta , Gallup , Equifax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CMG Financial revenues, which have grown to $850.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CMG Financial intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lereta | Legacy | LERETA Tax Services Suite | Tax Management | ERP Financial Management | n/a | 2024 | 2024 |
In 2024, CMG Financial selected LERETA Tax Services Suite to outsource residential tax and flood servicing as part of its broader move to bring 400,000 loans into in house servicing. The engagement deploys LERETA Tax Services Suite under the Tax Management category to centrally manage tax and flood processes across the United States, aligning the application with both finance and servicing business functions.
The implementation centers on tax servicing and flood servicing capabilities, including tax bill monitoring, payment coordination, escrow accounting support, flood determination and premium tracking, and borrower communications workflows. Configuration emphasis is on workflow automation and exception handling to streamline routine tax and flood lifecycle tasks and reduce manual casework within servicing operations.
Operational scope explicitly covers finance and servicing teams across CMG Financials servicing portfolio, with the outsourcing model intended to standardize procedures and centralize execution of tax and flood activities. Governance changes focus on vendor managed execution for these processes, updated servicing workflows, and operational handoffs to ensure consistent borrower touchpoints across regions.
The engagement is positioned to improve borrower experience while streamlining tax and flood workflows, reflecting CMG Financials strategy to consolidate servicing operations as it brings a large volume of loans into in house servicing. LERETA Tax Services Suite is restated as the primary Tax Management solution for these functions.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gallup | Legacy | Gallup Q12 | Employee Engagement | HCM | n/a | 2012 | 2012 |
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HR Compliance | HCM |
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2014 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Predictive Analytics | AI-Powered Application |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Online Meeting Scheduling | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Real Estate CRM | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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