Coastal Credit Union
1000 St Albans Dr,
Raleigh, 27609, NC,
United States
Raleigh, 27609, NC,
United States
1 800-868-4262
Banking and Financial Services
Coastal Credit Union Technographics
Coastal Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coastal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Coastal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coastal Credit Union has purchased the following applications: Apple Pay for Payment Processing in 2020, MeridianLink Consumer (ex LoansPQ) for Loan Management in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coastal Credit Union is running and its propensity to invest more and deepen its relationship with Apple , Google , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coastal Credit Union revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coastal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coastal Credit Union Tech Stack and Enterprise Applications
Coastal Credit Union ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Coastal Credit Union implemented Apple Pay on its public website to enable Payment Processing for customer web-based payments and checkout flows. Coastal Credit Union Apple Pay Payment Processing supports digital wallet acceptance as an online payments channel for retail customers and cardholders visiting coastal24.com.
The implementation uses standard web-based Apple Pay integration patterns, including Apple Pay JavaScript API and browser wallet tokenization to capture device-based authentication and payment tokens at checkout. Apple Pay handles card tokenization and consent flows, while the website integration surfaces the Apple Pay payment sheet and routing for card authorization and settlement through existing merchant payment rails.
Operational ownership sits with the digital channels and payments operations teams, with configuration and rollout focused on the corporate website rather than in-branch terminals. Governance includes payments configuration, authentication controls, and web channel release management to maintain compliance and consistent customer checkout behavior.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Coastal Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MeridianLink | Legacy | MeridianLink Consumer (ex LoansPQ) | Loan Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Coastal Credit Union deployed MeridianLink Consumer (ex LoansPQ) on its public website as a digital front end for consumer loan origination. The MeridianLink Consumer (ex LoansPQ) deployment supports Loan Management workflows for consumer lending and retail banking functions.
MeridianLink Consumer (ex LoansPQ) was configured to handle web application intake, borrower data collection and document upload, and rule driven decisioning workflows typical of Loan Management solutions. The implementation covers functional modules such as application processing, document management, automated decisioning, and a borrower portal for application status and communication. The deployment follows a cloud hosted SaaS model with the application embedded on the public website to provide direct consumer access for loan origination.
Operational scope focuses on digital channels and retail lending operations, routing completed applications into internal loan processing and servicing workflows. Governance work centered on underwriting rule sets, role based access for lending and operations teams, and standardized intake workflows to align website and branch handling. MeridianLink Consumer (ex LoansPQ) therefore functions as Coastal Credit Union's consumer loan management application, linking Loan Management to core consumer lending business functions.
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Coastal Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Coastal Credit Union deployed Cisco Webex Meetings. Cisco Webex Meetings is used on their website and is classified under Audio Video and Web Conferencing, providing a web-accessible conferencing layer for member interactions and staff collaboration.
The implementation leverages standard Cisco Webex Meetings capabilities including real-time audio, video, screen sharing, meeting scheduling, and browser-based join flows, with the full application name Cisco Webex Meetings referenced in the site integration code. The architecture embeds the conferencing interface into public web channels to surface meeting invites and join links for members and staff. Provisioning and access controls are managed at the enterprise account level to regulate staff usage and scheduling workflows, and governance focuses on meeting access control and scheduling processes to support member-facing virtual appointments and internal collaboration.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Coastal Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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Coastal Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Listing Management | CRM |
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2017 | 2017 |
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Coastal Credit Union ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2024 | 2024 |
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Coastal Credit Union TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Coastal Credit Union PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Coastal Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Coastal Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Coastal Credit Union
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Apps Being Evaluated by Coastal Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Coastal Credit Union IT executives and key decision makers. This section highlights Coastal Credit Union's latest recorded technology evaluations, including ICE Encompass (formerly Ellie Mae Encompass) for Loan Management on 2026-04-14 and Paycom ATS for Applicant Tracking System on 2024-06-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Coastal Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-04-14 | Coastal Credit Union | Evaluated | ICE Mortgage Technology | ICE Encompass (formerly Ellie Mae Encompass) | Loan Management | ERP Services and Operations |
| 2024-06-12 | Coastal Credit Union | Evaluated | Paycom | Paycom ATS | Applicant Tracking System | HCM |
FAQ - APPS RUN THE WORLD Coastal Credit Union Technographics
Coastal Credit Union is a Banking and Financial Services organization based in United States,
with around 450 employees and annual revenues of $32.0 million.
Coastal Credit Union operates a diverse technology stack with applications such as
Apple Pay, MeridianLink Consumer (ex LoansPQ) and Cisco Webex Meetings,
covering areas like Payment Processing, Loan Management and Audio Video and Web Conferencing.
Coastal Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, MeridianLink and Cisco Systems.
Coastal Credit Union recently adopted applications including
ServiceNow ITSM in 2024, Google Pay in 2021 and Fiserv First Data Credit Card Processing and Payment Solution in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Coastal Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Coastal Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Coastal Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.