Collier County, FL
3299 Tamiami Trail East,
Naples, 34112, FL,
United States
Naples, 34112, FL,
United States
1 239-252-8999
Government
Collier County, FL Technographics
Collier County, FL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Collier County, FL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4054 Collier County, FL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Collier County, FL has purchased the following applications: Serrala FinanceSuite Accounts Payable for AP Automation in 2016, Motorola CommandCentral Suite for Emergency Management in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Collier County, FL is running and its propensity to invest more and deepen its relationship with Serrala , Motorola Solutions , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Collier County, FL revenues, which have grown to $2.71 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Collier County, FL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collier County, FL Tech Stack and Enterprise Applications
Collier County, FL ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite Accounts Payable | AP Automation | ERP | n/a | 2016 | 2016 |
In 2016, Collier County, FL implemented Serrala FinanceSuite Accounts Payable to address manual processing of more than 7,000 invoices per month under an AP Automation initiative. The deployment targeted the county Clerk of Courts accounts payable function, centralizing invoice processing and tracking to increase visibility across county government payables workflows.
Serrala FinanceSuite Accounts Payable was configured to support invoice capture and indexing, process tracking, automated workflow routing, approval orchestration, and exception handling aligned with municipal finance controls. The implementation emphasized process tracking capabilities to surface status across receipt, validation, coding, routing, and payment preparation stages, enabling the AP team to manage high volume invoice throughput with structured electronic workflows.
Operational integration connected the Serrala FinanceSuite Accounts Payable deployment with the county SAP ERP and the Dolphin Process Tracking System for Accounts Payable, enabling end to end invoice lifecycle continuity between source capture and the general ledger posting process. Governance changes focused on standardizing AP workflows within the Clerk of Courts organization, improving visibility into overall AP processes, and streamlining invoice processing to reduce costs as stated in project materials.
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Collier County, FL ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Motorola Solutions | Legacy | Motorola CommandCentral Suite | Emergency Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Collier County, FL implemented Motorola CommandCentral Suite as an Emergency Management application to unify 911 call handling, dispatch workflows, live video, records and jail activity for the county sheriff’s public safety operations. Collier County, FL Motorola CommandCentral Suite Emergency Management supports incident-centric visibility across call takers, dispatchers, fire, EMS, law enforcement, real-time crime analysts and investigators, aligning operational roles around a single cloud gateway.
The Motorola CommandCentral Suite deployment emphasized modular capability integration, including CommandCentral Aware for situational awareness, real-time video ingestion from body and dash cameras, consolidated records and incident report access, and visibility into jail activity. Configuration work focused on correlating CAD style dispatch activity with records and video feeds to present a unified case view and reduce manual stitching of disparate data types.
Architecturally the implementation used a cloud-based, API-oriented gateway to bring together data sources, enabling cross-application interoperability and real-time event correlation. Integrations explicitly tied 911 dispatch activity to live video streams, records management data and jail information, and CommandCentral Aware incorporated GIS overlays such as traffic and weather to improve en route situational awareness.
Governance changes centered on information handoff and workflow continuity, supporting the continuum of the workflow so that call takers, dispatchers and first responders can share incident information quickly and completely. Process adjustments emphasized incident collaboration and standardized information flows to ensure each role has access to the same incident context and to support coordinated decision making under time pressure.
Documented outcomes reported by county public safety leaders included improved situational awareness and better preparedness for responders, with GIS-informed routing and consolidated incident data helping to avoid delays and enable more informed on-scene decisions. Motorola CommandCentral Suite is presented as a cloud-first Emergency Management platform that centrally orchestrates dispatch, video, records and detention visibility for Collier County operations.
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Collier County, FL Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Collier County, FL implemented Cisco Webex Meetings in its Audio Video and Web Conferencing environment. Collier County uses Cisco Webex Meetings on its public website to provide virtual access to government meetings and to support internal collaboration across county departments.
Cisco Webex Meetings was configured to deliver core conferencing capabilities including scheduled and ad hoc meeting hosting, recording and playback, screen sharing, participant management and host controls. The county applied role based access controls and meeting security configurations to align with public meeting accessibility and internal administrative collaboration requirements.
Deployment is embedded on the county website to present join links and meeting pages directly to residents and stakeholders, while departmental Webex accounts are provisioned for administrative, public affairs and operational teams. The implementation emphasizes browser based join flows, secure meeting entry controls and standard media capture practices, using Audio Video and Web Conferencing terminology such as meeting orchestration and participant moderation.
Governance was updated to include standardized scheduling workflows, host permissioning and account provisioning policies for departments that run public sessions and internal briefings. Operational oversight focuses on consistent meeting configuration and permission standards across county business functions.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collier County, FL CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Collier County, FL EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2024 | 2024 |
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Collier County, FL ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Collier County, FL PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2020 | 2020 |
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Collier County, FL TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2019 | 2019 |
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Collier County, FL PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Collier County, FL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Collier County, FL CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Collier County, FL
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Manager Finance and Operations | Manager | Finance | |
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SAP Accounting Manager | Manager | IT | |
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Director, NE Utilities | Director | Finance | |
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Senior GIS Technician | Manager | Operations | |
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Director Of Operations Public Utilities Division | Director | Finance | |
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Apps Being Evaluated by Collier County, FL Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Collier County, FL IT executives and key decision makers. This section highlights Collier County, FL's latest recorded technology evaluations, including Trimble Cityworks AMS for Enterprise Asset Management on 2026-02-05, ADP TotalSource for PEO (Professional Employer Organization) on 2024-10-23, and ADP Payroll for Payroll on 2024-10-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Collier County, FL digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-05 | Collier County, FL | Evaluated | Cityworks, a Trimble Company | Trimble Cityworks AMS | Enterprise Asset Management | ERP Services and Operations |
| 2024-10-23 | Collier County, FL | Evaluated | ADP | ADP TotalSource | PEO (Professional Employer Organization) | Professional Services |
| 2024-10-23 | Collier County, FL | Evaluated | ADP | ADP Payroll | Payroll | HCM |
FAQ - APPS RUN THE WORLD Collier County, FL Technographics
Collier County, FL is a Government organization based in United States,
with around 4054 employees and annual revenues of $2.71 billion.
Collier County, FL operates a diverse technology stack with applications such as
Serrala FinanceSuite Accounts Payable, Motorola CommandCentral Suite and Cisco Webex Meetings,
covering areas like AP Automation, Emergency Management and Audio Video and Web Conferencing.
Collier County, FL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, Motorola Solutions and Cisco Systems.
Collier County, FL recently adopted applications including
Tyler Priority Based Budgeting in 2024, Motorola CommandCentral Suite in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Collier County, FL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Collier County, FL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Collier County, FL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.