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Commercial Bank Of Ceylon Tech Stack and Enterprise Applications

Commercial Bank Of Ceylon ERP
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Oracle Legacy Oracle E-Business Suite ERP Financial ERP n/a 2010 2010
In 2010, Commercial Bank of Ceylon implemented Oracle E-Business Suite Release 12.1.3. The Oracle E-Business Suite deployment, categorized as ERP Financial, was provisioned on Oracle Database 11g running on Oracle Linux and was deployed in November 2010. The implementation emphasized streamlining reporting processes and managing of assets by configuring financial modules and reporting capabilities within Oracle E-Business Suite. The bank configured fixed assets management and enterprise financial reporting functionality, and aligned core ERP Financial components such as general ledger and accounts payable to consolidate transactional finance and statutory reporting workflows. Architecturally the project centralized the application and database tiers on Oracle technology to standardize data models and reporting pipelines. Operational scope targeted finance and asset management functions across Commercial Bank of Ceylon, and the rollout included process adjustments to reporting and asset lifecycle management intended to enhance productivity and operational efficiency.
Commercial Bank Of Ceylon AI-Powered Application
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Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Commercial Bank Of Ceylon deployed Rocket.chat as a web-facing conversational interface on its public website. Rocket.chat is implemented within the bank’s Chatbots and Conversational AI footprint to provide an embedded chat experience for online customers and digital channel visitors. The Rocket.chat deployment is presented as a web-embedded chat widget and aligns with functional modules common to Chatbots and Conversational AI, including real-time messaging, conversational user interface components, session persistence, and support for automated conversational flows alongside human agent handoff. Rocket.chat is used to surface conversational interactions, capture chat transcripts, and present structured dialogue to assist customer service workflows. Operationally the implementation focuses on retail customer engagement and digital support functions, integrating the chat interface into the bank’s public web channels to route inquiries into existing customer service workflows. Governance attention centers on chat moderation, session logging for compliance, and operational handoff processes between automated conversational flows and human agents, reflecting standard controls for Chatbots and Conversational AI deployments in banking environments.
Commercial Bank Of Ceylon Blockchain
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Ripple Legacy Ripple Blockchain Blockchain Platform Blockchain n/a 2018 2018
In 2018, Commercial Bank Of Ceylon partnered with Ripple to deploy Ripple Blockchain as a Blockchain Platform to power inward and regulator accepted outward settlements via RippleNet. The implementation targeted cross-border payment settlement and retail remittance flows, positioning the bank to instrument real-time, tamper-proof payment rails across its Sri Lanka branch network and international operations in Bangladesh, Myanmar, the Maldives, and Italy. The Ripple Blockchain deployment focused on payment settlement and transaction tracing capabilities, providing end-to-end tracing and tracking for inbound and outbound transfers. Functional capabilities implemented include real-time settlement, immutable ledger records for auditability, and anti-fraud attributes that limit unauthorized access to payment data, together simplifying the bank s authorization and release workflows by removing intermediary steps in the settlement chain. Integration work connected RippleNet settlement flows to Commercial Bank Of Ceylon s customer-facing money transfer services, aligning blockchain-powered settlements with the bank s existing remittance channels including its e-Exchange online currency transfer service and branch-based disbursement processes with SMS alerting and customer care touchpoints. The architecture leverages Ripple s decentralized network model to link the bank to correspondent banks, payment providers, and financial institutions for cross-border settlement. Governance and operational impacts centered on payments, retail remittances, and operations across the bank s branch and remittance centers, with rollout oriented toward enabling faster, lower-cost transfers that support smaller value payments. Reported benefits in the implementation narrative include prompt settlement, increased transparency through end-to-end tracking, lowered charges enabling small-value transfers, and enhanced transaction security, all attributed to the Ripple Blockchain platform and RippleNet connectivity.
Commercial Bank Of Ceylon Collaboration
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Collaboration Collaboration 2017 2017
Commercial Bank Of Ceylon CRM
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Customer Loyalty CRM 2024 2024
Data Management Platform CRM 2024 2024
Commercial Bank Of Ceylon IaaS
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Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Commercial Bank Of Ceylon

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Apps Being Evaluated by Commercial Bank Of Ceylon Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Commercial Bank Of Ceylon IT executives and key decision makers. This section highlights Commercial Bank Of Ceylon's latest recorded technology evaluations, including China Systems Eximbills Enterprise for Treasury Management on 2025-07-29, IBM OpenPages for Governance, Risk and Compliance on 2025-06-23, and 3i Infotech AMLOCK Financial Crime Detection and Management for AML, Fraud and Compliance on 2025-03-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Commercial Bank Of Ceylon digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Commercial Bank Of Ceylon Technographics
Commercial Bank Of Ceylon is a Banking and Financial Services organization based in Sri Lanka, with around 5461 employees and annual revenues of $1.17 billion.
Commercial Bank Of Ceylon operates a diverse technology stack with applications such as Oracle E-Business Suite, Rocket.chat and Ripple Blockchain, covering areas like ERP Financial, Chatbots and Conversational AI and Blockchain Platform.
Commercial Bank Of Ceylon has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Rocket.chat and Ripple.
Commercial Bank Of Ceylon recently adopted applications including Xoxoday Loyalty Rewards in 2024, Bloomberg Data Management in 2024 and Rocket.chat in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Commercial Bank Of Ceylon’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Commercial Bank Of Ceylon’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Commercial Bank Of Ceylon technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.