Baton Rouge, 70809, LA,
United States
Community Coffee Company, L.L.C. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Community Coffee Company, L.L.C. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Community Coffee Company, L.L.C. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Community Coffee Company, L.L.C. has purchased the following applications: Nacha ACH Payment for Payment Processing in 2017, Ceridian Dayforce HCM for Core HR in 2018, Tawk.to for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Community Coffee Company, L.L.C. is running and its propensity to invest more and deepen its relationship with Nacha , Dayforce , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Community Coffee Company, L.L.C. revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Community Coffee Company, L.L.C. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nacha | Legacy | Nacha ACH Payment | Payment Processing | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Community Coffee Company, L.L.C. implemented Nacha ACH Payment in a Payment Processing deployment to automate ACH receipts and payments across its United States operations. The implementation targeted accounts receivable and payment processing workflows and was presented publicly at the NACHA PAYMENTS 2017 conference. Community Coffee Company, L.L.C. is identified as a distribution company using Nacha ACH Payment for centralized electronic payment handling. The deployment of Nacha ACH Payment included automated ACH transaction handling and straight through processing logic typical of Payment Processing solutions, with inferred use of an integrated receivables style module to enable electronic payment matching and exception handling. Configuration work emphasized automated ACH posting, reconciliation rules, and remittance capture to support accounts receivable automation, consistent with the 86 percent straight through processing rate reported in the presentation. Operational scope centered on corporate accounts receivable and payments teams in the United States, with process governance adjusted to support automated match, exception routing, and centralized treasury visibility. The 86 percent straight through processing outcome was documented in the conference presentation as a concrete automation result for ACH payments, indicating a materially automated accounts receivable to payment flow for Community Coffee Company, L.L.C.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | UKG Workforce Central (ex Kronos Workforce Central) | Ceridian Dayforce HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Community Coffee Company, L.L.C. implemented Ceridian Dayforce HCM as its Core HR system to consolidate HR, payroll and benefits administration. Ceridian Dayforce HCM provides employees and managers with self-service access to personal information, job postings and relevant HR, payroll and benefits information anytime, anywhere, positioning Dayforce as the central HR platform for Talent Management and HR Operations at Community Coffee Company, L.L.C.
The Dayforce deployment replaced UKG Workforce Central, formerly Kronos Workforce Central, and consolidated multiple point solutions including Taleo Recruiting and Onboarding, the My Community Learning Portal, Manager’s Desktop and the Online Benefits Enrollment Tool. Functional capability coverage implemented in Dayforce includes core HR records, payroll processing workflows, benefits administration, recruiting and onboarding workflows, learning management integration of prior course content, and manager self-service for approvals and employee lifecycle actions.
Operational scope for the implementation encompassed company HR and talent management functions across Community Coffee, aligning employee and manager access through a single application experience. Integrations focused on ingesting prior recruiting, time and learning datasets into Dayforce as part of the consolidation, while the platform serves as the authoritative source for employee data and role-based access to HR and payroll information.
Governance and change enablement included published Employee and Manager job aids on the company intranet BrewPoint, referenced at BrewPoint homepage > Departments > Talent Management > Dayforce Training Resources, which supported end user adoption and role specific workflows. The implementation explicitly streamlined several systems into one by replacing the enumerated point solutions, centralizing HR processes and reducing system fragmentation across the business.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Community Coffee Company, L.L.C. deployed Tawk.to on its public website. Community Coffee Company, L.L.C. implemented Tawk.to, categorized as Chatbots and Conversational AI, to add an embedded conversational layer to its customer-facing site.
The deployment uses the Tawk.to embedded web chat widget to provide live chat engagement, visitor presence monitoring, message history and canned response capabilities common to Chatbots and Conversational AI. Configuration is scoped to the corporate website and supports front-line customer service and e-commerce inquiry workflows, enabling real-time text conversations and session transcript capture for support continuity.
Operational coverage centers on digital customer service on the company website, with chat operator accounts and scripted reply workflows expected to govern day to day usage. The implementation emphasizes conversational routing and persistent chat records as core functional elements of the Tawk.to deployment for Community Coffee Company, L.L.C.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2014 | 2014 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Trade Promotion Management | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2018 | 2018 |
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