Macau, n/a,
Macao
CEM Macau Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CEM Macau and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 712 CEM Macau employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CEM Macau has purchased the following applications: Hexagon HxGN InService for Outage Management in 2023, Google Tag Manager for Tag Management in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CEM Macau is running and its propensity to invest more and deepen its relationship with Hexagon , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CEM Macau revenues, which have grown to $380.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CEM Macau intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hexagon | Legacy | Hexagon HxGN InService | Outage Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Companhia de Electricidade de Macau implemented Hexagon HxGN InService as an Outage Management solution to provide map based, real time analysis and rapid crew dispatch across Macau. The deployment targeted operations and outage management workflows to improve network reliability and field communications for CEM Macau.
Hexagon HxGN InService was configured to deliver a unified outage management system that combines geospatial situational awareness, dispatch orchestration, and mobile workforce capabilities. Functional modules implemented included map visualization for fault localization, crew dispatch and status tracking, and mobile work assignment for field crews, enabling synchronized control room to field workflows.
The implementation spans operations and outage management in Macau, with control room operations integrated conceptually with mobile workforce execution to coordinate response across the service territory. The solution is described as delivering real time data transparency between office and field teams and providing operational visibility for network crews throughout Macau.
Governance and process restructuring focused on control room dispatch procedures and field communication protocols to support the new toolchain, with rollout oriented around outage response and crew coordination. Hexagon reports reduced restoration times, improved data transparency, and better coordination between control room and field crews following the Hexagon HxGN InService deployment.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2022 | 2022 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Next Generation Firewall | CyberSecurity |
|
2019 | 2019 |
|
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|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2022 | 2022 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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