CEM Macau
Estrada D. Maria II, Edifício CEM, 32-36,
Macau, n/a,
Macao
Macau, n/a,
Macao
853 2833-9933
Utilities
CEM Macau Technographics
CEM Macau Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CEM Macau and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 712 CEM Macau employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CEM Macau has purchased the following applications: Hexagon HxGN InService for Outage Management in 2023, Google Tag Manager for Tag Management in 2022, Huawei USG6000 Next Generation Firewalls for Next Generation Firewall in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CEM Macau is running and its propensity to invest more and deepen its relationship with Hexagon , Google , Huawei Enterprise or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CEM Macau revenues, which have grown to $380.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CEM Macau intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CEM Macau Tech Stack and Enterprise Applications
CEM Macau ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hexagon | Legacy | Hexagon HxGN InService | Outage Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Companhia de Electricidade de Macau implemented Hexagon HxGN InService as an Outage Management solution to provide map based, real time analysis and rapid crew dispatch across Macau. The deployment targeted operations and outage management workflows to improve network reliability and field communications for CEM Macau.
Hexagon HxGN InService was configured to deliver a unified outage management system that combines geospatial situational awareness, dispatch orchestration, and mobile workforce capabilities. Functional modules implemented included map visualization for fault localization, crew dispatch and status tracking, and mobile work assignment for field crews, enabling synchronized control room to field workflows.
The implementation spans operations and outage management in Macau, with control room operations integrated conceptually with mobile workforce execution to coordinate response across the service territory. The solution is described as delivering real time data transparency between office and field teams and providing operational visibility for network crews throughout Macau.
Governance and process restructuring focused on control room dispatch procedures and field communication protocols to support the new toolchain, with rollout oriented around outage response and crew coordination. Hexagon reports reduced restoration times, improved data transparency, and better coordination between control room and field crews following the Hexagon HxGN InService deployment.
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CEM Macau CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2022 | 2022 |
In 2022, CEM Macau deployed Google Tag Manager on its public website. The deployment used Google Tag Manager to centralize client-side tag control consistent with the Tag Management category. A GTM container snippet was provisioned across site templates to standardize tag loading and to enable centralized tag lifecycle and environment management.
Configuration work focused on creating containers, workspaces, and versioned publishes, implementing a standardized dataLayer schema and event triggers to capture user interactions and page-level events, supporting analytics, marketing, and conversion tag types. Governance was implemented via role-based permissions, workspace review and publish workflows, and versioned auditing to control production tag changes. Operational scope was limited to the company website, aligning Google Tag Manager with CEM Macau digital marketing and web analytics functions.
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CEM Macau CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Huawei Enterprise | Legacy | Huawei USG6000 Next Generation Firewalls | Next Generation Firewall | CyberSecurity | n/a | 2019 | 2019 |
In 2019, CEM Macau deployed Huawei USG6000 Next Generation Firewalls to secure power communications and data center networks within its utilities operations in Macau. The deployment placed USG6000 devices in active standby mode to segment and protect dispatch and operations traffic, specifically dispatch/SCADA, advanced metering infrastructure AMI, CCTV feeds and corporate office systems while preserving service availability.
The Huawei USG6000 Next Generation Firewalls implementation emphasized application aware policy enforcement, intrusion prevention, stateful inspection and granular network segmentation to isolate operational control plane traffic from administrative and enterprise traffic. As the primary Next Generation Firewall layer, the USG6000 devices were configured with high availability and policy based segmentation to maintain continuity for dispatch and data center services.
Operational coverage included CEM's power communications network and on premise data centers supporting operations and dispatch functions across Macau, with the NGFWs positioned to mediate traffic between SCADA, AMI, CCTV and office zones. The configuration scope encompassed both perimeter enforcement and internal segmentation, limiting lateral movement and providing a dedicated security enforcement point for operational systems.
Governance and operational changes centered on formalizing segmentation policies and high availability operations for dispatch environments, aligning firewall policy and network operational processes with utility continuity requirements. Huawei documentation for the case study documents improved reliability and network isolation and notes increased service availability for critical operational systems.
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CEM Macau
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CEM Macau Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CEM Macau IT executives and key decision makers. This section highlights CEM Macau's latest recorded technology evaluations, including SAP S/4 HANA for ERP Financial on 2024-07-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CEM Macau digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-01 | CEM Macau | Evaluated | SAP | SAP S/4 HANA | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD CEM Macau Technographics
CEM Macau is a Utilities organization based in Macao,
with around 712 employees and annual revenues of $380.0 million.
CEM Macau operates a diverse technology stack with applications such as
Hexagon HxGN InService, Google Tag Manager and Huawei USG6000 Next Generation Firewalls,
covering areas like Outage Management, Tag Management and Next Generation Firewall.
CEM Macau has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Hexagon, Google and Huawei Enterprise.
CEM Macau recently adopted applications including
Hexagon HxGN InService in 2023, Google Tag Manager in 2022 and Sophos Email in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CEM Macau’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CEM Macau’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CEM Macau technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.