Concentra
5080 Spectrum Drive, Suite 1200 West Tower,
Addison, 75001, TX,
United States
Addison, 75001, TX,
United States
1 972-364-8000
Healthcare
Concentra Technographics
Concentra Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Concentra and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Concentra employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Concentra has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2008, Starlims Abbott eScreen for BackGround Screening in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Concentra is running and its propensity to invest more and deepen its relationship with Intuit , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Concentra revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Concentra intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Concentra Tech Stack and Enterprise Applications
Concentra ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2008 | 2008 |
In 2008, Concentra implemented Intuit Quickbooks Enterprise to address ERP Financial needs. The deployment targeted Concentra's corporate finance and accounting organization across its United States operations, centralizing transaction processing and financial reporting. Intuit Quickbooks Enterprise was positioned as the primary ERP Financial application to manage core accounting workflows, the chart of accounts, and period close processes.
Implementation work focused on configuring general ledger, accounts payable, accounts receivable, cash management, consolidated financial reporting, and payroll modules consistent with ERP Financial capability sets. Project governance established role-based access controls, segregation of duties, standardized chart of accounts, and formalized monthly close workflows to align finance operations with the application. The rollout emphasized configuration-driven controls and workflow automation typical for ERP Financial deployments, with integration points and operational handoffs defined for payroll and transactional systems as part of standard finance automation practices.
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ERP Financial | ERP |
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2012 | 2012 |
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ERP Financial | ERP |
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2017 | 2018 |
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Expense Management | ERP |
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2014 | 2014 |
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Concentra HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| STARLIMS | Legacy | Starlims Abbott eScreen | BackGround Screening | HCM | n/a | 2019 | 2019 |
In 2019 Concentra implemented Starlims Abbott eScreen for BackGround Screening to operationalize occupational drug and alcohol testing across its urgent care and occupational health services. The deployment targeted clinical specimen handling and testing workflows used at Concentra patient collection points, including documented use at site-level locations such as the Wilmington, MA urgent care clinic.
Starlims Abbott eScreen was configured to support drug and alcohol testing workflows common to BackGround Screening, including urine and hair drug collections, breath alcohol testing, specimen accessioning, chain-of-custody documentation, and DOT physical documentation. The implementation aligned electronic forms and result capture with onsite clinical activities such as blood draws, qualitative fit checks, pulmonary function testing, EKG, audiometry and vision screens when those tests interfaced with occupational clearance processes.
The Starlims Abbott eScreen deployment incorporated integrations with Escreen and FormFox to manage electronic ordering and lab reporting flows, reflecting the operational note that staff work with Escreen and FormFox as part of testing procedures. Operational coverage emphasized occupational health and urgent care departments where background testing, specimen collection and reporting are routine, with the application used by phlebotomy and medical assistant teams responsible for sample collection and documentation.
Governance focused on standardizing collection workflows and electronic chain-of-custody procedures to ensure consistent specimen labeling, authorization scripts and result transmission for BackGround Screening. The implementation narrative centers on system-level controls for specimen tracking, electronic form management, and role-based collection workflows within Concentra clinical operations using Starlims Abbott eScreen.
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Benefits Administration | HCM |
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2011 | 2011 |
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Core HR | HCM |
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2011 | 2011 |
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2010 | 2010 |
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Concentra Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Concentra implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is surfaced on the Concentra public website to provide web-accessible meeting rooms and entry points for scheduled sessions and ad hoc collaboration.
The implementation of Cisco Webex Meetings centers on standard conferencing capabilities, including browser and client video conferencing, screen sharing, host controls and participant management, meeting recording, and scheduled meeting workflows. Configuration emphasizes centralized meeting templates and administrative controls consistent with enterprise audio video and web conferencing practices.
Operational coverage includes use across clinical operations and corporate functions to support remote consultations, internal collaboration, and vendor or partner calls, with sessions initiated from website links as noted in public site instrumentation. The deployment is aligned with enterprise user provisioning and calendaring workflows, relying on IT-managed account and meeting governance rather than bespoke endpoint hardware architecture.
Governance and rollout focus on centralized administration, meeting policy enforcement, and role-based host privileges to control access and meeting options. Training and standard operating procedures were applied to clinical and corporate teams to standardize meeting setup and attendee management for Cisco Webex Meetings within Concentra’s Audio Video and Web Conferencing posture.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Concentra Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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Concentra CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Concentra SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2014 | 2014 |
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Concentra IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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Concentra CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Concentra
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Accounting & Finance | VP | Finance | |
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SVP Finance | VP | Finance | |
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Corporate Controller | Director | Finance | |
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SVP Human Resources | VP | HR | |
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Senior Director HR Services | Director | HR | |
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SVP & COO | CXO | Operations | |
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Human Resource Director | Director | HR | |
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SVP,CIO | CXO | IT | |
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VP of Applications | VP | IT | |
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SVP,COO | CXO | Operations | |
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SVP,CFO | VP | Finance | |
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EVP, Customer Growth and Experience | VP | Customer Service | |
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Vice President, Customer Engagement | VP | Customer Service | |
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Director of Customer and Data Applications | Director | Customer Service | |
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Human Resource Director | Director | HR | |
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Vendor Management Administrator | Non Manager | Operations | |
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Vice President of Sales West Region | VP | Sales | |
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Senior VP, Chief Sales Officer | CXO | Sales | |
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Director of Sales | Director | Finance | |
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Sales Director | Director | Sales | |
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Director of Sales BDR East Region | Director | Sales | |
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Compensation Manager | Manager | HR | |
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Compensation Analyst | Manager | HR | |
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Workers Compensation Specialist | Manager | HR | |
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Apps Being Evaluated by Concentra Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Concentra IT executives and key decision makers. This section highlights Concentra's latest recorded technology evaluations, including HireRight Employment Background Checks for BackGround Screening on 2024-06-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Concentra digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-06-18 | Concentra | Evaluated | HireRight | HireRight Employment Background Checks | BackGround Screening | HCM |
FAQ - APPS RUN THE WORLD Concentra Technographics
Concentra is a Healthcare organization based in United States,
with around 12000 employees and annual revenues of $1.50 billion.
Concentra operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Starlims Abbott eScreen and Cisco Webex Meetings,
covering areas like ERP Financial, BackGround Screening and Audio Video and Web Conferencing.
Concentra has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, STARLIMS and Cisco Systems.
Concentra recently adopted applications including
Microsoft Dynamics 365 Marketing in 2022, Adobe Experience Cloud in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Concentra’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Concentra’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Concentra technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.