Londonderry, BT48 0AH,
United Kingdom
Conexus Recovery and Field Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Conexus Recovery and Field Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Conexus Recovery and Field Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Conexus Recovery and Field Services has purchased the following applications: NICE CXone Chat for Chatbots and Conversational AI in 2016, Cloudflare CDN for Content Delivery Network in 2020, RingCentral Engage (ex Dimelo Digital) for Customer Engagement in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Conexus Recovery and Field Services is running and its propensity to invest more and deepen its relationship with Nice Systems , Cloudflare , RingCentral or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Conexus Recovery and Field Services revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Conexus Recovery and Field Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Nice Systems | Legacy | NICE CXone Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 | In 2016, Conexus Recovery and Field Services deployed NICE CXone Chat from Nice Systems on its public website. The implementation is categorized as Chatbots and Conversational AI and serves as a customer-facing conversational channel for the UK based collections and field services firm. NICE CXone Chat was provisioned as a web chat widget embedded in the corporate site, leveraging cloud-hosted conversational routing and automated response capabilities typical of the Chatbots and Conversational AI category. Configuration focused on web chat flows, template-based responses, live agent escalation and chat transcript capture to support customer service and client engagement workflows. Operational coverage centers on customer service and collections teams who handle live handoffs from the chat interface, with governance established around response templates and escalation workflows. The deployment is implemented directly on the website, positioning NICE CXone Chat as the primary real-time digital engagement layer for client inquiries. |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2020 | 2020 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| RingCentral | Legacy | RingCentral Engage (ex Dimelo Digital) | Customer Engagement | CRM | n/a | 2016 | 2016 | ||
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Customer Support | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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