Conga
13699 Via Varra,
Broomfield, 80020, CO,
United States
Broomfield, 80020, CO,
United States
1 303-465-1616
Professional Services
Conga Technographics
Conga Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Conga and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Conga employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Conga has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2021, Docebo LMS for Learning and Development in 2022, Drift AI Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Conga is running and its propensity to invest more and deepen its relationship with Oracle , SAP , AppZen or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Conga revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Conga intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Conga Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Conga implemented Oracle NetSuite ERP as its central ERP Financial platform to consolidate transactional finance and revenue lifecycle activities. The Oracle NetSuite ERP deployment was positioned to support core finance processes and to align order-to-cash and record-to-report workflows with Conga’s revenue lifecycle management objectives.
The implementation emphasized configuration and customization within NetSuite, using native admin tools alongside SuiteScript to deliver scheduled automation, Suitelets for UI extensions, RESTlets for API endpoints, and User and Client Event scripting for client-side logic. Functional workstreams included configuration of fields, workflows, roles and permissions, page layouts, custom objects and custom record types, plus development of reports and dashboards to support P2P, O2C and R2R processes and end-to-end Quote-To-Cash sequencing.
Integrations were scoped explicitly for Conga’s revenue lifecycle management products and a spectrum of third-party systems, with particular attention to CPQ and CRM connectivity and SaaS subscription models, implemented via RESTlets and script-driven adapters. Operational coverage targeted Finance, Operational Excellence and Business Applications teams and accounted for multi-region and multi-language requirements implicit in Conga’s product footprint.
Application governance centered on release preview and business process testing for ongoing NetSuite upgrades, comprehensive technical requirements documentation, and user training to support sustained operations. Development and support practices were organized using Agile methods and ITSM tooling such as JIRA, with technical leads responsible for code quality, debugging, and troubleshooting to enforce change control and role based access governance.
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Expense Management | ERP Financial Management |
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2021 | 2021 |
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Expense Management | ERP Financial Management |
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2021 | 2021 |
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Subscription and Recurring Billing | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, Conga implemented Docebo LMS in a Learning and Development deployment. The Docebo LMS is embedded on Conga's website to provide an online training portal surfaced to both internal users and external stakeholders.
The deployment follows a cloud-hosted SaaS architecture, surfaced via a website-embedded learning portal and accessed through role-based accounts. Functional modules in use include course catalog and authoring, learner management and enrollment, learning paths and assessments, compliance tracking, and reporting and analytics, reflecting standard Learning and Development workflows.
Operational scope centers on HR-led employee onboarding and ongoing professional development, while the website-facing portal supports customer and partner education and product onboarding. Management and governance are organized through a central learning operations team that maintains course approval workflows, role-based access controls, enrollment rules, and periodic content refresh processes.
Conga Docebo LMS Learning and Development supports HR, customer education, and enablement functions within the United States professional services organization, with the Docebo LMS serving as the primary platform for course delivery, learner progress tracking, and compliance reporting.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Conga deployed Drift AI Chatbot on its website. The Drift AI Chatbot functions as a Chatbots and Conversational AI application to manage website customer engagement and structured B2B lead capture, supporting marketing and sales business functions. Deployment targeted the public web channel as a conversational interface layer to qualify inbound visitors and surface contextual responses in real time.
The implementation emphasized conversational workflow configuration and AI-driven response logic, using playbook style qualification flows, live agent handoff triggers, and session context management to preserve dialogue continuity. Drift AI Chatbot was configured to operate as the front-end conversational experience, leveraging natural language understanding and scripted decision trees to standardize initial qualification and routing behaviors. Operational setup included managing intent definitions, response templates, and escalation conditions within the chatbot platform.
Governance was organized around marketing and sales operations for ongoing content maintenance and playbook tuning, with responsibility for conversational content updates and routing rules held within those functions. Rollout was continuous on the public-facing website, supported by iterative monitoring and refinement of conversational scripts and routing logic.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2022 | 2022 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing, Sales Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2016 | 2016 |
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Test Automation Platform | PaaS |
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2021 | 2021 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Conga
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Conga Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Conga IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Conga digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Conga Technographics
Conga is a Professional Services organization based in United States,
with around 1800 employees and annual revenues of $550.0 million.
Conga operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Docebo LMS and Drift AI Chatbot,
covering areas like ERP Financial, Learning and Development and Chatbots and Conversational AI.
Conga has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Docebo and Drift.
Conga recently adopted applications including
Teads Platform in 2023, Docebo LMS in 2022 and LiveChat in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Conga’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Conga’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Conga technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.