COOP Sweden Technographics
COOP Sweden Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by COOP Sweden and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7188 COOP Sweden employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that COOP Sweden has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, Jobylon ATS for Applicant Tracking System in 2019, Datalogic Grocery - In-Store & Point Of Sales for Point Of Sale in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems COOP Sweden is running and its propensity to invest more and deepen its relationship with SAP , Klarna , Jobylon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing COOP Sweden revenues, which have grown to $3.94 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for COOP Sweden intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
COOP Sweden Tech Stack and Enterprise Applications
COOP Sweden ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, Coop Sweden implemented SAP S/4 HANA as its new ERP Financial core under a multi year transformation program. Tata Consultancy Services expanded its strategic partnership to lead the integration of SAP S/4 HANA into Coop's financial systems and to develop a future proof digital core for the grocery business.
The deployment concentrated on functional modules for finance, logistics and purchasing, alongside category, pricing and promotions workflows, and strengthened master data and store analysis capabilities. SAP S/4 HANA was configured to create a unified, process centered real time view of operations to support inventory accounting, optimized inventory levels, assortment expansion, traceability and improved availability in local stores.
TCS ran the conversion program in close collaboration with Coop and with ongoing alignment to SAP, covering Coop's Swedish retail operations including headquarters finance and the store network. Integration work explicitly targeted financial systems to unify accounting, reporting and purchasing to inventory flows across the organization.
TCS also led governance and organizational change management, delivering planned communication, training and role enabling to embed new processes and controls. The program documentation states the new digital solution is expected to increase stability and flexibility in Coop's grocery business and to enable improved business management and a superior customer experience.
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Payment Processing | ERP |
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2020 | 2020 |
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COOP Sweden HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobylon | Legacy | Jobylon ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, COOP Sweden implemented Jobylon ATS as an Applicant Tracking System and is using Jobylon ATS on their website to present careers pages and capture candidate applications. The deployment centers on embedding the Jobylon ATS candidate-facing careers functionality into the public site, supporting job posting, application intake, resume capture, and basic candidate tracking workflows consistent with Applicant Tracking System capabilities.
Operationally the implementation supports recruitment and HR talent acquisition processes at COOP Sweden, centralizing application intake and standardizing vacancy workflow and candidate status tracking across hiring teams. Governance focused on configuring Jobylon ATS to align web-facing employer branding and recruitment workflows, while handoffs between recruiting and HR were formalized to create consistent application processing and candidate communication flows.
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Payroll | HCM |
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2022 | 2022 |
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COOP Sweden ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Datalogic | Legacy | Datalogic Grocery - In-Store & Point Of Sales | Point Of Sale | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, COOP Sweden deployed Datalogic Grocery - In-Store & Point Of Sales using Datalogic Joya Touch devices to enable self scanning and self shopping across its Swedish store network. The roll out targeted the self checkout and point of sale process area to upgrade aging self checkout hardware and standardize customer interactions at checkout.
The implementation centered on device level provisioning of Joya Touch handhelds to support self scanning workflows, barcode capture, touch based customer interfaces and POS transaction capture consistent with Point Of Sale capabilities. Configuration activities included store level device enrollment, catalog and barcode synchronization, and a cashier assisted mode to surface staff intervention flows during transactions.
Operational scope covered in store operations and store staff across Sweden, impacting retail operations and customer service functions. Governance emphasized retraining front line teams to shift from cashiering to in store customer assistance during a staged rollout. The deployment improved shopper satisfaction, enabled a reduction in staffed cashier positions and allowed staff to be redeployed to in store customer assistance as reported.
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COOP Sweden AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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COOP Sweden Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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COOP Sweden Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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COOP Sweden eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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COOP Sweden CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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COOP Sweden ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2022 | 2022 |
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COOP Sweden Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Category Management | Procurement |
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2019 | 2019 |
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COOP Sweden PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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COOP Sweden IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Servers, Storage and Networking | IaaS |
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2010 | 2010 |
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IT Decision Makers and Key Stakeholders at COOP Sweden
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by COOP Sweden Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-02-06 | COOP Sweden | Evaluated | SAP | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce |