COPE Sensitive Freight
53 Britton Street,Smithfield,
Sydney, 2164, NSW,
Australia
Sydney, 2164, NSW,
Australia
61 2 8787-8888
Distribution
COPE Sensitive Freight Technographics
COPE Sensitive Freight Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by COPE Sensitive Freight and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 COPE Sensitive Freight employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that COPE Sensitive Freight has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2021, PageUp ATS for Applicant Tracking System in 2020, Rocket.chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems COPE Sensitive Freight is running and its propensity to invest more and deepen its relationship with Microsoft , PageUp , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing COPE Sensitive Freight revenues, which have grown to $51.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for COPE Sensitive Freight intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
COPE Sensitive Freight Tech Stack and Enterprise Applications
COPE Sensitive Freight ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, COPE Sensitive Freight implemented Microsoft Dynamics 365 Business Central. The deployment established Microsoft Dynamics 365 Business Central as the central ERP Financial platform for COPE's finance organization in Australia, positioning the application to support core accounting and reporting functions.
Configuration emphasized core financial modules typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, fixed asset management, and month end reporting capabilities. Financial reporting workflows were set up to produce monthly Profit and Loss reports, Balance Sheet reports, and monthly Asset reports, reflecting the structured reporting tasks performed by finance staff.
Operational coverage focused on the corporate finance team and on site finance functions, with the system handling day to day accounts payable and accounts receivable processes and serving as the escalation point for queries from managers and executives. The Microsoft Dynamics 365 Business Central implementation aligns with the responsibilities recorded for finance roles, including preparation of monthly financial statements and response to managerial inquiries.
Governance and process changes centered on formalizing month end close procedures, report validation for accuracy and consistency, and defined escalation workflows for AP and AR issues. Responsibility assignments placed finance personnel as the primary owners of reconciliation and reporting activities, and operational discipline emphasized timely preparation and review of financial reports.
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COPE Sensitive Freight HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 COPE Sensitive Freight deployed PageUp ATS as its Applicant Tracking System and embedded the PageUp ATS instance directly into its public careers pages. The implementation places job posting and candidate application intake on the corporate website, routing candidate records into the PageUp ATS for recruiter review and shortlisting by the HR team.
The deployment leverages core Applicant Tracking System capabilities such as job requisition workflows, candidate tracking, interview scheduling, and offer management to support COPE Sensitive Freight's talent acquisition function. Operational coverage centers on HR and recruitment teams across the organization in Australia, with configuration focused on career site integration, recruiter access controls, and structured requisition approval workflows to standardize hiring processes.
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2012 | 2012 |
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COPE Sensitive Freight AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 COPE Sensitive Freight deployed Rocket.chat as a customer-facing conversational interface embedded on its public website. Rocket.chat is used as a Chatbots and Conversational AI application to support real-time visitor engagement and customer service interactions for the Australia-based distribution business.
The implementation centers on the Rocket.chat web-embedded messaging widget and the Rocket.chat agent console, providing live chat, automated conversational responses, and session handoff between bot interactions and human agents. Configuration work emphasized channel provisioning for the website, canned response libraries, chat routing rules, and agent presence and queuing to align with contact handling workflows.
Operational coverage was scoped to customer service and operations teams, with the deployment servicing site visitors and freight customers through the public web channel. The architecture is a web-embedded conversational layer that surfaces Rocket.chat functionality to external users while exposing agent and moderation interfaces to internal support staff.
Governance focused on chat content governance, role-based administration of agent accounts, and documented escalation workflows to move conversations from automated responses to live agents. Ongoing management consists of conversational script updates and administrative oversight to align messaging and service policies with operational service objectives.
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COPE Sensitive Freight Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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COPE Sensitive Freight Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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COPE Sensitive Freight PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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COPE Sensitive Freight IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at COPE Sensitive Freight
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by COPE Sensitive Freight Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from COPE Sensitive Freight IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the COPE Sensitive Freight digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD COPE Sensitive Freight Technographics
COPE Sensitive Freight is a Distribution organization based in Australia,
with around 500 employees and annual revenues of $51.0 million.
COPE Sensitive Freight operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, PageUp ATS and Rocket.chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
COPE Sensitive Freight has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, PageUp and Rocket.chat.
COPE Sensitive Freight recently adopted applications including
Microsoft Dynamics 365 Business Central in 2021, Google Workspace (Formerly Google G-Suite) in 2021 and PageUp ATS in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of COPE Sensitive Freight’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates COPE Sensitive Freight’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete COPE Sensitive Freight technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.