Austin, 78733, TX,
United States
Corel Technographics
Corel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Corel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Corel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Corel has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Zendesk Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Corel is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Corel revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Corel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Corel Tech Stack and Enterprise Applications
Corel ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Corel implemented Oracle NetSuite ERP as its ERP Financial solution to centralize core financial operations and reporting. The deployment was managed under the senior business operations function, which retains responsibility for ERP, Sales Enablement, and Data Analytics and Visualization tools at Corel.
Oracle NetSuite ERP was configured to support standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, revenue recognition, order to cash workflows, and consolidated financial reporting. The implementation emphasized configurable role based dashboards and reporting extracts to support finance and sales decision making and to feed external visualization tools.
Operational integration linked Oracle NetSuite ERP with the companys Sales Enablement platform Salesforce for customer and order synchronization, with Tableau for BI visualization and analytics consumption, and with Agile for project tracking and time and billing alignment. Governance and process ownership remained with the Sr Business Operations manager, who coordinates requirements across Sales Operations, Finance, and eCommerce, and who defines reporting standards, connector maintenance, and data reconciliation workflows.
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Corel AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Corel implemented Zendesk Chat on its public website, deploying the Zopim chat widget to enable real time customer engagement. The implementation placed Zendesk Chat squarely within Corel's Chatbots and Conversational AI stack to support customer support and pre sales inquiry handling across the organization.
The deployment was executed as an embedded client side chat widget that connected agents to a web based console, provisioning capabilities common to Chatbots and Conversational AI such as visitor tracking, canned responses, chat routing, transcript capture, and session analytics. Operational ownership centered on support and sales teams, with governance defined around scripted response workflows, chat handling SLAs, and transcript retention to feed support case handling and knowledge management processes.
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Corel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Corel implemented Microsoft 365 as its primary Collaboration platform. The vendor is Microsoft and the Microsoft 365 deployment was provisioned for Corel, a United States based professional services firm with roughly 800 employees, to support corporate productivity and communications.
The implementation centered on Microsoft 365 core capabilities, with Office 365 Mail explicitly used in public facing email on Corel's website. The deployment included cloud hosted email and mail routing services, document collaboration and file storage workflows consistent with Microsoft 365 Collaboration use cases, and real time communication tooling for internal teams.
Operational coverage extended across corporate functions including product, marketing, sales and support, with tenant level administration and centralized user provisioning. The Microsoft 365 tenant was configured to manage domain based email for the corporate estate and to provide consolidated identity and access control at the organization level.
Governance focused on central administration, role based access controls and phased user onboarding to align collaboration policies with existing operational processes. The narrative reflects a standard enterprise Microsoft 365 Collaboration implementation, with Office 365 Mail integrated into Corel's external communication surface.
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Collaboration | Collaboration |
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2022 | 2022 |
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Corel Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2024 | 2024 |
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Corel eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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Product Review Management | eCommerce |
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2011 | 2011 |
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Corel CRM
Corel ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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Corel TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Corel PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2025 | 2025 |
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Corel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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Corel CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Corel
Apps Being Evaluated by Corel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||