Lloyd's of London Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Lloyd's of London and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1320 Lloyd's of London employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lloyd's of London has purchased the following applications: Infor SunSystems for ERP Financial in 2016, ADP Workforce Now for Core HR in 2020, Duck Creek Reinsurance for Insurance ERP in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lloyd's of London is running and its propensity to invest more and deepen its relationship with Infor , ADP , Duck Creek Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lloyd's of London revenues, which have grown to $29.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lloyd's of London intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | Touchstone Group | 2016 | 2016 |
In 2016 Lloyd's of London implemented Infor SunSystems as an ERP Financial application for the Corporation of Lloyd's. The programme was delivered with Touchstone Group acting as the systems integrator and implementation partner.
Infor SunSystems was configured to support core ERP Financial workflows, with an emphasis on general ledger controls, accounts payable processing, multicurrency accounting and consolidated financial reporting capabilities typical of the category. Configuration work focused on chart of accounts alignment, transaction posting rules and the extraction of structured financial data for downstream reporting.
It soon became apparent that a robust management reporting system was required to integrate with Infor SunSystems, and Touchstone Group executed the integration of reporting interfaces and data feeds between Infor SunSystems and the chosen management reporting environment for the Corporation of Lloyd's. The integration concentrated on timely transfer of summarized ledger and subledger data to support executive and management reporting use cases.
Operational coverage was limited to the Group division identified as the Corporation of Lloyd's and centered on the finance organisation, with governance designed around centralised configuration control and reporting ownership by the Group finance function. Implementation narratives emphasize the application name Infor SunSystems, the ERP Financial category and the reporting integration requirement as the primary signals for subsequent governance and reporting architecture decisions.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2020 | 2020 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Reinsurance | Insurance ERP | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Lloyd's of London integrated Duck Creek Reinsurance as a core Insurance ERP implementation to support its members and ceding reinsurance customers in the London market and across global territories including Europe, APAC, Bermuda, and the USA. The implementation centers on Duck Creek Reinsurance delivering LORS connectivity to meet Lloyd’s requirements for outwards ceding reinsurance strategies, controls, and transaction governance while supporting underwriter authorisations and recoveries.
The deployment included the Duck Creek Reinsurance LORS module, which implements the full code sets used in LORS and USM messages and the data structure required to support LORS Outward Reinsurance Advice Message flows. Functional capabilities implemented include message orchestration for transactions that are new, amended, or replaced by brokers, Underwriter Response Messages for authorisations objections and data changes, batch processing confirmations with error reporting, automatic carrier notifications for ceding movements and processing status, and an audit trail that enables deletion of pre authorised items and requests to cancel signed items.
Architecturally Duck Creek Reinsurance was provisioned as a SaaS based cloud platform that connects with any policy or claims system, data warehouse, and downstream general ledgers, and it provides built in reporting with optional connectivity to corporate reporting solutions. The solution captures treaty and facultative contracts, claims, accounting entries, technical and financial data, and auxiliary data to centralize reinsurance management across underwriting accounting and claims functions.
Governance and workflow restructuring focused on aligning system controls and procedures with Lloyd’s Outwards Reinsurance Scheme processes, enabling direct interaction with the Lloyd’s technology platform and operational processes, and supporting participation in Lloyd’s Blue Print 2 initiative. The Lloyd's of London Duck Creek Reinsurance Insurance ERP deployment explicitly targets reinsurance purchasing and recoveries, underwriter authorisation workflows, and integrated accounting and reporting for multinational GAAP and multi currency requirements.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
|
2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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