Corporation of the City of St. Catharines
50 Church Street,
St. Catharines, L2R 7C2, ON,
Canada
St. Catharines, L2R 7C2, ON,
Canada
1 905-688-5600
Government
Corporation of the City of St. Catharines Technographics
Corporation of the City of St. Catharines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Corporation of the City of St. Catharines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Corporation of the City of St. Catharines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Corporation of the City of St. Catharines has purchased the following applications: UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2014, Microsoft 365 for Collaboration in 2019, Salesforce Commerce Cloud for eCommerce in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Corporation of the City of St. Catharines is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Corporation of the City of St. Catharines revenues, which have grown to $212.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Corporation of the City of St. Catharines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Corporation of the City of St. Catharines Tech Stack and Enterprise Applications
Corporation of the City of St. Catharines HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2014 | 2014 |
In 2014, the Corporation of the City of St. Catharines implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) as its Time and Attendance application to centralize municipal timekeeping for approximately 2000 employees. Council formally authorized city staff to partner with Niagara Region for the implementation and ongoing maintenance, establishing the governance decision within municipal council minutes.
The deployment focused on core Time and Attendance functional capabilities typical of the category, including centralized time capture, supervisor timecard review and approval workflows, schedule management, exception handling, and accrual and leave tracking. UKG Workforce Central Timekeeper was configured to support role-based access for payroll clerks, supervisors, and timekeepers, and to standardize timekeeping processes across departments.
Operational execution and support responsibilities were assigned to city staff in partnership with Niagara Region, indicating a shared implementation and maintenance model where Niagara Region provides operational support. Rollout and operational coverage targeted municipal departments citywide, with Council-level governance authorizing the partnership and ongoing maintenance arrangements.
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Workforce Management | HCM |
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2014 | 2014 |
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Corporation of the City of St. Catharines Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, the Corporation of the City of St. Catharines implemented Microsoft 365 to establish enterprise Collaboration capabilities for municipal staff. The public website references Microsoft 365 usage, indicating the application is embedded in content delivery and staff-facing collaboration flows. Corporation of the City of St. Catharines Microsoft 365 Collaboration supports business functions including internal communications, document management, and cross-departmental teamwork.
The deployment is organized as a cloud-hosted Microsoft 365 tenant delivering email, real-time chat and meetings, intranet and document libraries, and endpoint file synchronization consistent with Collaboration platform patterns. Configuration signals include centralized user provisioning, role-based access controls, content governance and retention policies, and administrative controls for municipal departments and site owners. The implementation scope aligns with city-level operational coverage across municipal departments and supports collaboration and productivity workflows for approximately 2000 employees.
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Corporation of the City of St. Catharines eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud | eCommerce | eCommerce | n/a | 2013 | 2013 |
In 2013, the Corporation of the City of St. Catharines deployed Salesforce Commerce Cloud as its public-facing eCommerce platform on the municipal website. Salesforce Commerce Cloud is used to provision citizen-facing storefront capabilities and to manage online catalogs and transactional pages on https://www.stcatharines.ca/.
The Salesforce Commerce Cloud implementation is organized to support standard eCommerce functional areas, including storefront rendering, catalog management, checkout workflows, content management for promotional and informational pages, and order capture and processing capabilities typical of eCommerce deployments. Configuration likely focuses on responsive web storefront templates, catalog taxonomy and merchandising rules, and checkout flow controls aligned with municipal service and payment requirements.
Operational ownership is aligned with the city digital services and web teams, with the platform serving municipal online channels and citizen transactions through the public website. Governance emphasis is on content and catalog workflows, site publishing controls, and ongoing platform administration to maintain the Salesforce Commerce Cloud storefront and associated eCommerce operations.
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Corporation of the City of St. Catharines CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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Corporation of the City of St. Catharines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2003 | 2003 |
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Corporation of the City of St. Catharines CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Corporation of the City of St. Catharines
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Administrative Officer | CXO | Finance | |
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Director of Financial Management Services / City Treasurer | Director | Finance | |
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Corporate Information Officer | Manager | IT | |
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Chief of Staff | CXO | Finance | |
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Manager, Accounting and Payroll | Manager | Finance | |
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Payroll Team Lead | Manager | Finance | |
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Apps Being Evaluated by Corporation of the City of St. Catharines Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Corporation of the City of St. Catharines IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Corporation of the City of St. Catharines digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Corporation of the City of St. Catharines Technographics
Corporation of the City of St. Catharines is a Government organization based in Canada,
with around 2000 employees and annual revenues of $212.0 million.
Corporation of the City of St. Catharines operates a diverse technology stack with applications such as
UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper), Microsoft 365 and Salesforce Commerce Cloud,
covering areas like Time and Attendance, Collaboration and eCommerce.
Corporation of the City of St. Catharines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Microsoft and Salesforce.
Corporation of the City of St. Catharines recently adopted applications including
A.K.A. New Media Raisin in 2021, Microsoft 365 in 2019 and Microsoft Azure Cloud Services in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Corporation of the City of St. Catharines’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Corporation of the City of St. Catharines’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Corporation of the City of St. Catharines technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.