Brooklyn, 11215, NY,
United States
Court Street Office Furniture Technographics
Court Street Office Furniture Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Court Street Office Furniture and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Court Street Office Furniture employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Court Street Office Furniture has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Telerik Sitefinity CMS for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Court Street Office Furniture is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Google , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Court Street Office Furniture revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Court Street Office Furniture intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Court Street Office Furniture Tech Stack and Enterprise Applications
Court Street Office Furniture AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Court Street Office Furniture implemented LiveChat on its website. LiveChat was deployed as a Chatbots and Conversational AI solution to provide real-time customer engagement on the company storefront.
The implementation is centered on an embedded website chat widget and the LiveChat agent console, using category-aligned capabilities such as canned responses, chat routing, visitor monitoring, and chat transcripts to support customer inquiries. Configuration and conversational rules are consistent with small-retailer deployments, focusing on product page engagement and contact workflow automation.
No external system integrations were specified in the source, indicating the deployment is limited to the public website and front-line sales and customer service workflows. Operational coverage is within the United States online storefront of this 20-employee retail business, with chat handling integrated into existing sales and support routines.
Governance for LiveChat remained lightweight, with chat responsibilities absorbed by existing staff and ongoing tuning performed through the application console. LiveChat as a Chatbots and Conversational AI tool supplies both the customer-facing chat interface and administrative controls for message templates and routing.
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Court Street Office Furniture Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Court Street Office Furniture implemented Google Workspace (Formerly Google G-Suite) to provide cloud-hosted collaboration tooling for its 20 person retail operation. The deployment centralized email, calendar, and document collaboration under the Collaboration category and was extended to the company website to enable domain-based email routing and contact form integration.
The Google Workspace (Formerly Google G-Suite) implementation included core functional modules common to the Collaboration category, including Gmail for business email, Google Drive and Shared Drives for document storage, Google Docs and Sheets for collaborative editing, Google Calendar for scheduling, and Google Meet for remote meetings. Administration was provisioned through the Google Admin console with user account management, group-based aliases, and role-based access controls configured to reflect small business operational roles.
Operational coverage focused on back-office retail functions such as order processing, vendor communications, and customer contact, with cloud mailbox routing tied to the courtofficesupplies.com domain. Governance centered on centralized account provisioning and basic access policies administered by a designated account administrator, and mobile access enabled standard remote management for staff working on the shop floor or in the field.
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Court Street Office Furniture Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, Court Street Office Furniture implemented Telerik Sitefinity CMS for Web Content Management to run its public website. The deployment of Telerik Sitefinity CMS centralized content authoring, page template management, and media asset control to support product listings and corporate pages on the storefront.
The implementation uses Web Content Management capabilities such as drag and drop page design, role based editorial workflows, media library management, responsive templates, and SEO controls to manage catalog pages and marketing content. For a small retail operator the Sitefinity deployment is a single site centralized content management architecture supporting website administrators and marketing owners, with governance oriented around editorial approval flows and content lifecycle management.
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Court Street Office Furniture CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Court Street Office Furniture IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Court Street Office Furniture
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Apps Being Evaluated by Court Street Office Furniture Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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