Covington & Burling
One CityCenter 850 Tenth Street, NW,
Washington, 20001-4956, DC,
United States
Washington, 20001-4956, DC,
United States
1 202-662-6000
Professional Services
Covington & Burling Technographics
Covington & Burling Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Covington & Burling and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Covington & Burling employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Covington & Burling has purchased the following applications: Emburse Invoice Enterprise for AP Automation in 2014, Ascent ELM for Legal Practice Management in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Covington & Burling is running and its propensity to invest more and deepen its relationship with Emburse , doeLEGAL , Thomson Reuters Elite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Covington & Burling revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Covington & Burling intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Covington & Burling Tech Stack and Enterprise Applications
Covington & Burling ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emburse | Legacy | Emburse Invoice Enterprise | AP Automation | ERP | n/a | 2014 | 2014 |
In 2014, Covington & Burling implemented Emburse Invoice Enterprise as its AP Automation solution. The deployment was focused on supporting the firm’s finance and accounts payable teams across the United States, centralizing invoice intake and lifecycle management under a single AP Automation platform.
Emburse Invoice Enterprise was configured to deliver core AP Automation capabilities typical for the category, including automated invoice capture with OCR, workflow routing for approvals, purchase-order matching logic, vendor onboarding and a structured invoice repository for reporting and auditability. Configuration emphasized approval routing and exception management to align with legal billing and approval hierarchies common in professional services firms.
Operational support and application stewardship were assigned to the firm’s Financial Systems Support Analyst, who provided general maintenance and end-user support for Emburse Invoice Enterprise alongside other financial applications. The support scope explicitly included handling complex issues escalated from the Helpdesk relating to 3E as the accounting system, iTimekeep for time entry, IntApp Open for matter intake, and Chrome River for expense management and invoicing, creating a managed application footprint across receivables and payables workflows.
Governance and rollout practices were structured around planning, testing and end-user training, with the Financial Systems Support Analyst assisting on implementations, upgrades and new functionality releases. Change control, testing scripts and training for AP teams formed the operational backbone for ongoing governance of Emburse Invoice Enterprise within the firm’s broader financial systems portfolio.
|
|
|
|
|
Expense Management | ERP |
|
2014 | 2014 |
|
Covington & Burling ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| doeLEGAL | Legacy | Ascent ELM | Legal Practice Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Covington & Burling implemented Ascent ELM from doeLEGAL, an Enterprise Legal Management application to centralize matter billing and eBilling workflows. Ascent ELM was provisioned to support the firm’s Finance and Accounting billing coordinator activities, covering work for roughly 40 partners and the generation of approximately 300 invoices per month totaling upwards of $20MM.
The deployment focused on core billing and matter management capabilities typical of Enterprise Legal Management, including configuration of tiered fee discounts, fee caps, alternative fee arrangements, and retainer handling. Functional workflows implemented included prebilling review and distribution, month end processing, time and expense transfers and edits, invoice formatting and supplemental billing documentation, and controls for write offs, cancellations, posting and mailing of bills.
Ascent ELM was integrated into the firm’s electronic billing ecosystem, handling eBilling submissions and rejection management with vendor HUBs explicitly referenced in firm processes, including Serengeti, Ascent vendor hubs, Collaborati and CounselGo. Financial analysis and reporting workflows were linked to existing tools used by the billing coordinator, notably spreadsheet analysis in Excel with Pivot Tables and VLOOKUP and interfacing with Thomas Reuters Elite 3E for rate negotiation and reporting inputs.
Governance and operational ownership were structured around the Finance and Accounting department with the billing coordinator responsible for enforcing complex billing rules, managing timeliness of billing, allocating funds and tracking electronic bill status. Process controls emphasized accuracy of bill content, appropriate bill formats per client requirements, and ongoing management of electronic bill rejections and submissions as part of routine legal billing operations.
|
|
|
|
|
Legal Practice Management | ERP Services and Operations |
|
2018 | 2018 |
|
|
|
|
|
Legal Time and Billing | ERP Services and Operations |
|
2018 | 2018 |
|
|
|
|
|
Legal Time and Billing | ERP Services and Operations |
|
2018 | 2018 |
|
|
|
|
|
Legal Time and Billing | ERP Services and Operations |
|
2018 | 2018 |
|
Covington & Burling Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Covington & Burling deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment is surfaced on the corporate website to provide direct client meeting access and to support internal collaboration across practice groups and client services. Cisco Webex Meetings is used as the primary meeting platform, delivering standard conferencing capabilities including video collaboration, screen sharing, recording, participant controls, and meeting security that align with the Audio Video and Web Conferencing category.
Configuration focused on branded meeting rooms and standardized meeting templates to ensure consistent client-facing experiences. The implementation includes meeting administration workflows, role based access control, and meeting policy configuration to manage confidentiality and guest access consistent with professional services requirements. Webex meeting join flows are embedded or linked from the firm website to simplify client scheduling and access while preserving corporate appearance.
Operational coverage spans client engagement, internal practice team sessions, and training use cases within the firm, leveraging Cisco Webex Meetings as the central conferencing layer. Governance emphasizes standardized administration, usage policies, and meeting lifecycle controls to maintain secure client interactions and consistent operational practice. The narrative centers on Covington & Burling Cisco Webex Meetings Audio Video and Web Conferencing deployment and its role connecting the corporate website to firm collaboration workflows.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Covington & Burling Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2015 | 2015 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
Covington & Burling CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM, Sales Engagement | CRM |
|
2025 | 2025 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2025 | 2025 |
|
|
|
|
|
Marketing Automation | CRM |
|
2009 | 2009 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Covington & Burling TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Covington & Burling IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Covington & Burling CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Covington & Burling
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Covington & Burling Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Covington & Burling IT executives and key decision makers. This section highlights Covington & Burling's latest recorded technology evaluations, including LSEG Refinitiv World Check for AML, Fraud and Compliance on 2026-03-26, Granicus OpenCities for Content Management on 2025-06-04, and Thomson Reuters Elite 3E for Legal Practice Management on 2025-04-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Covington & Burling digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-26 | Covington & Burling | Evaluated | London Stock Exchange Group | LSEG Refinitiv World Check | AML, Fraud and Compliance | TRM |
| 2025-06-04 | Covington & Burling | Evaluated | Granicus | Granicus OpenCities | Content Management | Content Management |
| 2025-04-02 | Covington & Burling | Evaluated | Thomson Reuters Elite | Thomson Reuters Elite 3E | Legal Practice Management | ERP Services and Operations |
| 2025-01-28 | Covington & Burling | Evaluated |
|
|
Chatbots and Conversational AI | AI-Powered Application |
| 2024-11-13 | Covington & Burling | Evaluated |
|
|
Product Lifecycle Management | PLM and Engineering |
FAQ - APPS RUN THE WORLD Covington & Burling Technographics
Covington & Burling is a Professional Services organization based in United States,
with around 2500 employees and annual revenues of $1.20 billion.
Covington & Burling operates a diverse technology stack with applications such as
Emburse Invoice Enterprise, Ascent ELM and Cisco Webex Meetings,
covering areas like AP Automation, Legal Practice Management and Audio Video and Web Conferencing.
Covington & Burling has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Emburse, doeLEGAL and Cisco Systems.
Covington & Burling recently adopted applications including
Freshsales (formerly Freshworks CRM) in 2025, Freddy AI Agent in 2025 and Salesforce Pardot in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Covington & Burling’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Covington & Burling’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Covington & Burling technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.