Lebanon, 37087-4779, TN,
United States
Cracker Barrel Old Country Store, Inc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cracker Barrel Old Country Store, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70000 Cracker Barrel Old Country Store, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cracker Barrel Old Country Store, Inc has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Equifax I-9 Management for HR Compliance in 2019, LS Retail First for Restaurant Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cracker Barrel Old Country Store, Inc is running and its propensity to invest more and deepen its relationship with Oracle , IBM , Equifax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cracker Barrel Old Country Store, Inc revenues, which have grown to $3.27 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cracker Barrel Old Country Store, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
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ERP Financial | ERP Financial Management |
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2005 | 2005 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax I-9 Management | HR Compliance | HCM | n/a | 2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LS Retail | Legacy | LS Retail First | Restaurant Management | ERP Services and Operations | Microsoft | 2019 | 2020 |
In 2019, Cracker Barrel Old Country Store, Inc implemented LS Retail First for Restaurant Management to unify point of sale, kitchen management and food-costing across its approximately 660 US stores. The LS Retail First deployment centralizes menu and item master configuration to reduce complexity and improve operational consistency across store operations.
The implementation configured POS, kitchen display and food-costing capabilities within LS Retail First, consolidating menu and configuration management and simplifying the item master to remove redundant entries. Standardized workflows for menu updates and item configuration were implemented to improve food-production data accuracy and to streamline menu lifecycle management.
Technically the solution extends Microsoft Dynamics 365 Commerce and involved Microsoft as a partner, integrating commerce services with store POS and back-office food-costing functions. Operational coverage explicitly spans both food and beverage and retail processes in the United States, aligning store-level systems with centralized configuration and inventory controls.
Rollout emphasis delivered faster store deployments and a reported greater than 60 percent reduction in menu item entries, which improved food-production data accuracy. Governance concentrated on centralized menu configuration, tighter item master controls and standardized update processes to maintain the reduced item complexity.
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Restaurant Management | ERP Services and Operations |
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2018 | 2018 |
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Retail Management | ERP Services and Operations |
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2001 | 2002 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2011 | 2011 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2023 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2011 | 2011 |
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Supplier Relationship Management | Procurement |
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2011 | 2011 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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