Paterson, 7503, NJ,
United States
Crazy Cups Technographics
Crazy Cups Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crazy Cups and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Crazy Cups employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Crazy Cups has purchased the following applications: Apple Pay for Payment Processing in 2020, LiveChat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crazy Cups is running and its propensity to invest more and deepen its relationship with Apple , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crazy Cups revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crazy Cups intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crazy Cups Tech Stack and Enterprise Applications
Crazy Cups ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Crazy Cups implemented Apple Pay on its website. Apple Pay is deployed as a Payment Processing option within the retailer's ecommerce checkout, providing an on-site payment method for customers using compatible Apple devices.
The implementation is web focused, integrating Apple Pay into the customer facing checkout flow and leveraging the payment tokenization and device authorization capabilities typical of Apple Pay. Operational scope is the US based online storefront and the change impacts ecommerce and finance functions responsible for payments and order reconciliation, with governance focused on checkout UI updates and payment acceptance procedures. The narrative restates Apple Pay as the selected application to clarify the relationship Crazy Cups Apple Pay Payment Processing ecommerce checkout.
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Crazy Cups AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Crazy Cups implemented LiveChat as a website-based Chatbots and Conversational AI application. The LiveChat widget is embedded on the company website to support real-time customer messaging and web visitor engagement for this 20 employee retail business. The implementation specifically addresses customer support and online sales touchpoints through on-site conversational engagement.
Configuration emphasizes the LiveChat chat widget, canned responses, session transcripts, and visitor tracking to enable conversational workflows and asynchronous follow up. Day to day administration and governance are handled by the small customer facing team, with lightweight processes for message handling and escalation. The deployment is scoped to the website conversational interface and no backend system integrations are referenced.
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Crazy Cups Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Crazy Cups implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment covers the company's approximately 20 employees and is referenced on their website, establishing a cloud-hosted collaboration and email baseline for the small business IT footprint.
Google Workspace centralizes core Collaboration capabilities including Gmail, Calendar, Drive, Docs, Sheets, Slides, and the Admin Console for account provisioning and access management. Governance is oriented around centralized administrative controls, group-based sharing policies, and standard account lifecycle workflows to support operations, customer service, and merchandising functions.
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Crazy Cups eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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Product Review Management | eCommerce |
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2013 | 2013 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Crazy Cups CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Crazy Cups TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Crazy Cups IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Crazy Cups
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Crazy Cups Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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