Sydney, 2000, NSW,
Australia
Credit Suisse Australia Technographics
Credit Suisse Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Credit Suisse Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Credit Suisse Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Credit Suisse Australia has purchased the following applications: Temenos T24 for Core Banking in 2015, Adobe Launch for Tag Management in 2021, Akamai mPulse for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Credit Suisse Australia is running and its propensity to invest more and deepen its relationship with Temenos , Adobe Systems , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Credit Suisse Australia revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Credit Suisse Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Credit Suisse Australia Tech Stack and Enterprise Applications
Credit Suisse Australia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Credit Suisse Australia deployed Temenos T24 as its Core Banking platform. Temenos is a software specialist for banking and finance headquartered in Switzerland, with offices in over 40 countries and an Australian presence supporting clients such as Rabobank, Credit Suisse, BOQ Specialist Bank, Macquarie Group Services, Rubik, ANZ, and ME Bank.
The Temenos T24 implementation delivered core account processing, transaction processing, payments orchestration, general ledger and customer data management capabilities consistent with Core Banking platforms. Configuration work focused on front-to-back processing workflows, interest and fee engines, and configurable product catalogs to support product lifecycle management within Temenos T24.
Operational scope encompassed Credit Suisse Australia operations, aligning retail and institutional servicing workflows, finance and compliance functions under a unified Temenos T24 instance. The deployment standardized account servicing, transaction posting and reconciliation processes and consolidated transactional control points for Australian operations.
Governance emphasized system configuration controls, functional ownership by operations, finance and compliance stakeholders, and phased rollout and stabilization practices common to Core Banking implementations. Temenos T24 was positioned as the primary back office engine for core banking functions at Credit Suisse Australia.
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Credit Suisse Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Launch | Tag Management | CRM | n/a | 2021 | 2021 |
In 2021, Credit Suisse Australia implemented Adobe Launch as its Tag Management solution on the corporate website. The deployment of Adobe Launch is centered on client side tag orchestration for the public web properties and is positioned to standardize how tags and tracking are managed across pages and digital touchpoints.
Adobe Launch was configured to leverage Tag Management capabilities such as a structured data layer, rule based tag firing, extension management, and staged publishing workflows. Operational ownership is aligned with marketing and digital analytics teams, and governance includes change control through development, staging, and production publishing, along with extension level configuration to support privacy and consent controls and consistent event instrumentation across the site.
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Credit Suisse Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai mPulse | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, Credit Suisse Australia deployed Akamai mPulse on its public website to provide continuous Application Performance Management for its digital channels. Akamai mPulse is configured to collect real user monitoring telemetry across page loads and user sessions, surfacing front end performance data such as page timing, resource timing and session-level metrics. The implementation instruments the client side of the site to capture desktop and mobile experience variations across browsers and network conditions, tying observed performance to user journeys and page flows.
Configuration work concentrated on Akamai mPulse dashboards, performance metric collection and segmentation to support web operations and digital experience teams. The setup uses Akamai mPulse reporting and session analytics to enable troubleshooting, root cause analysis and performance trend visualization as part of Application Performance Management workflows. Operational scope is the Credit Suisse Australia website and associated digital channels, where collected telemetry is consumed by web operations, digital product and incident response processes for ongoing performance monitoring and prioritization.
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Credit Suisse Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Credit Suisse Australia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Credit Suisse Australia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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