Boise, 83713, ID,
United States
Cri Advantage Technographics
Cri Advantage Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cri Advantage and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Cri Advantage employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cri Advantage has purchased the following applications: HMS TimeControl Payroll for Payroll in 2000, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cri Advantage is running and its propensity to invest more and deepen its relationship with HMS Software , Teamtailor , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cri Advantage revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cri Advantage intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cri Advantage Tech Stack and Enterprise Applications
Cri Advantage HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HMS Software | Legacy | HMS TimeControl Payroll | Payroll | HCM | n/a | 2000 | 2000 |
In 2000, Cri Advantage implemented HMS TimeControl Payroll to integrate employee timesheet information into its financial system for billing and payroll. The company purchased TimeControl in July 2000 and went live in October 2000 with 127 users in the United States. The deployment centralized timesheet capture and fed validated time data into financial posting and billing pipelines, aligning time collection with payroll processing under the Payroll application.
Operationally the implementation reduced consultants' weekly time-entry from up to two hours to around 30 minutes and improved billing accuracy for client invoicing. The HMS TimeControl Payroll rollout reportedly paid for itself within six to eight months, reflecting efficiency and accuracy gains. The project affected consultants as well as billing and payroll functions and standardized timesheet workflows to support ongoing payroll and billing operations.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Cri Advantage AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Cri Advantage implemented Hubspot Live Chat on its public website, deploying Hubspot Live Chat as the customer-facing conversational layer. Cri Advantage Hubspot Live Chat Chatbots and Conversational AI supports client engagement and inbound lead capture as a primary business function for the professional services firm.
The implementation centers on a website-embedded chat widget configured with templated responses, chat routing, transcript capture, and lead capture fields, aligned to professional services intake workflows. Operational coverage is focused on sales and client services teams, with governance established around response ownership and escalation workflows to ensure timely follow-up from internal teams.
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Cri Advantage Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cri Advantage implemented Microsoft 365 as its primary Collaboration platform across the organization. The deployment was provisioned as a cloud-hosted Microsoft 365 tenant serving approximately 130 employees in a professional services context, providing company-wide access from desktops and mobile devices.
Microsoft 365 was configured to deliver core Collaboration capabilities including enterprise email, browser and desktop Office applications, document collaboration through SharePoint Online and OneDrive, and real-time team communication and meetings via Microsoft Teams. The implementation emphasized shared libraries, co-authoring workflows, and centralized content stores to support billable services, client engagement, and internal knowledge sharing.
Operational governance was managed through a centralized tenant model with role-based administration and policy-driven sharing and access controls typical of Microsoft 365 deployments. Cri Advantage also uses Microsoft 365 on their website, reflecting browser-based access and embedded content workflows tied to the corporate web presence.
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Cri Advantage CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Cri Advantage ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Cri Advantage PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Cri Advantage IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Cri Advantage
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Cri Advantage Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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