CubeSmart
5 Old Lancaster Road,
Malvern, 19355-2132, PA,
United States
Malvern, 19355-2132, PA,
United States
1 610-535-5700
Professional Services
CubeSmart Technographics
CubeSmart Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CubeSmart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 CubeSmart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CubeSmart has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2017, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2020, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CubeSmart is running and its propensity to invest more and deepen its relationship with Microsoft , iCIMS , Gallup or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CubeSmart revenues, which have grown to $1.05 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CubeSmart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CubeSmart Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, CubeSmart implemented Microsoft Dynamics GP as its ERP Financial backbone supporting core Accounting and Finance business functions. The Microsoft Dynamics GP deployment focused on centralized financial management and structured reporting for the company.
The implementation included configuration of standard ERP Financial capabilities such as general ledger, accounts receivable, accounts payable, and financial reporting workflows, with Microsoft Dynamics GP used to generate income statements and balance sheets for senior management and the accounting department. CubeSmart configured Microsoft Dynamics GP alongside OneStream to support consolidated reporting workflows, and the Financial Systems Administrator led version updates and feature rollouts for both Microsoft Dynamics GP and OneStream.
Operational coverage for Microsoft Dynamics GP centered on the Accounting, Finance, and Asset Management teams, with targeted user training delivered to those groups. Governance was formalized through semiannual IT financial systems reviews coordinated with internal and external auditors, and ongoing user training programs were instituted to support new feature adoption and version upgrades.
Day to day administration and training responsibilities for Microsoft Dynamics GP were handled by the Financial Systems Administrator, who created reports for senior management and trained accounting stakeholders on application workflows. The configuration and ongoing version management emphasize integration between Microsoft Dynamics GP and OneStream for financial consolidation and reporting, reflecting an enterprise oriented ERP Financial implementation.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, CubeSmart implemented iCIMS Recruit Applicant Tracking System on its public careers site to centralize applicant intake and online job postings. CubeSmart implemented iCIMS Recruit Applicant Tracking System, an Applicant Tracking System, to support recruiting and hiring processes managed by the companys talent acquisition team and hiring managers.
The deployment emphasized career site integration, applicant intake, job requisition management, and candidate profile management consistent with Applicant Tracking System functionality. iCIMS Recruit Applicant Tracking System was configured to capture candidate applications through the employer-branded job portal, enforce requisition workflows, and route candidate records into staged recruiting pipelines and screening queues.
Operational coverage focuses on recruiting and hiring functions with the iCIMS Recruit Applicant Tracking System embedded on CubeSmarts hosted careers site, using the vendor platform as the primary front-end for external candidate engagement. The implementation standardized online job posting and application collection, consolidating applicant data within the iCIMS Recruit Applicant Tracking System for downstream recruiter and hiring manager activity.
Governance and process changes centered on centralized requisition approvals, role-based access for recruiters and hiring managers within iCIMS Recruit Applicant Tracking System, and defined data handling for applicant records. Configuration work prioritized pipeline stages, document capture, and workflow routing to align recruiter workflows with the Applicant Tracking System controls.
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Employee Engagement | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2010 | 2010 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, CubeSmart implemented LivePerson Conversational Cloud on its website to provide conversational customer service and digital engagement. The LivePerson Conversational Cloud deployment functions as a web-based conversational layer delivering automated messaging, live chat escalation, session routing, and conversational analytics, aligned with the Chatbots and Conversational AI category to support customer inquiry handling and leasing support workflows.
Operational ownership is centered on CubeSmart digital engagement and contact center teams, who manage bot configuration, intent models, escalation rules, and conversational content updates. The implementation is embedded in the website front end to capture session telemetry and transcripts for ongoing tuning, and governance emphasizes iterative intent management and escalation workflows to ensure automated responses align with human agent interventions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Security MSP | Managed Services Provider (MSP) |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2010 | 2010 |
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IT Decision Makers and Key Stakeholders at CubeSmart
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CubeSmart Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CubeSmart Technographics
CubeSmart is a Professional Services organization based in United States,
with around 2800 employees and annual revenues of $1.05 billion.
CubeSmart operates a diverse technology stack with applications such as
Microsoft Dynamics GP, iCIMS Recruit Applicant Tracking System and LivePerson Conversational Cloud,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
CubeSmart has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, iCIMS and LivePerson.
CubeSmart recently adopted applications including
Adobe Connect in 2021, Adobe Audience Manager in 2021 and Freshservice in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CubeSmart’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CubeSmart’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CubeSmart technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.