Cumbria County Council
111 Botchergate,
Carlisle, CA1 1RD,
United Kingdom
Carlisle, CA1 1RD,
United Kingdom
44 12 2860-6060
Government
Cumbria County Council Technographics
Cumbria County Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cumbria County Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6300 Cumbria County Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cumbria County Council has purchased the following applications: Advanced eFinancials for Government ERP in 2015, SDL Tridion for Content Management in 2020, Granicus govDelivery for Citizen Engagement in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cumbria County Council is running and its propensity to invest more and deepen its relationship with OneAdvanced , SDL , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cumbria County Council revenues, which have grown to $493.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cumbria County Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cumbria County Council Tech Stack and Enterprise Applications
Cumbria County Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneAdvanced | Legacy | Advanced eFinancials | Government ERP | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Cumbria County Council implemented Advanced eFinancials as its core Government ERP application supporting the council finance function. Public records from the council describe the deployed finance system as e5 from Advanced Business Solutions, with contract terms noted to complete on 31 March 2016 and then to roll annually.
Advanced eFinancials is positioned to provide core financial management and reporting capabilities common to Government ERP, including general ledger consolidation, accounts payable and accounts receivable processing, budgeting and financial reporting workflows. These category aligned capabilities support statutory accounting, budget control and routine transactional finance functions across local government finance teams.
Operational coverage is at the council level under Cumbria County Council ICT Services, delivered under a site licence model that covers council finance users. The council documented a planned upgrade to version 5.5 in late 2016, and indicated there were no plans to procure a different ERP or finance system at that time.
Contract governance and ownership are recorded to Cumbria County Council ICT Services at English Gate Plaza, Botchergate, Carlisle, Cumbria CA1 1RP, which is responsible for ongoing application stewardship, licensing and version upgrade coordination for Advanced eFinancials in the council environment.
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Cumbria County Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SDL | Legacy | SDL Tridion | Content Management | Content Management | n/a | 2020 | 2020 |
In 2020 Cumbria County Council implemented SDL Tridion as their Content Management solution. SDL Tridion is used on the council's public-facing website to centralize content, templates and digital assets across the web estate, enabling consistent authoring and publishing processes.
Configuration and operational focus emphasize content modelling, reusable templates and a publishing pipeline to stage and publish content to the website, supported by role-based editorial access for communications and web teams. Governance was established around editorial roles, approval gates and content lifecycle policies to standardize web publishing and compliance for service pages, with SDL Tridion serving as the core Content Management platform for the council's web publishing function.
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Cumbria County Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2016 | 2016 |
In 2016, Cumbria County Council implemented Granicus govDelivery to support Citizen Engagement on its public website. Granicus govDelivery is deployed on the council website and serves as the council's primary platform for managing resident subscriptions and outbound communications.
The implementation leverages core Granicus govDelivery capabilities typical of the Citizen Engagement category, including email subscription management, audience segmentation, scheduled bulletin distribution, content templates, and web-embedded subscription forms and preference centers. Configuration work focused on template standardization, scheduling workflows, and subscriber list segmentation to enable targeted communications across service areas.
Operationally the deployment covers public-facing council communications and resident outreach, with council teams using the Granicus govDelivery application to publish service updates, news bulletins, and event notifications. The platform is integrated into the website experience to capture subscriptions and surface preference controls for residents, forming the front-line channel for council-to-resident messaging.
Governance around subscriber lists, editorial approvals, and content scheduling was established to coordinate use across communications teams and departmental owners. The implementation emphasized centralized content workflows and audience governance consistent with Citizen Engagement practices, positioning Granicus govDelivery as the council's managed channel for structured resident communications.
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Customer Experience | CRM |
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2021 | 2021 |
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Cumbria County Council ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2023 | 2023 |
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Cumbria County Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Cumbria County Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cumbria County Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cumbria County Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cumbria County Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cumbria County Council Technographics
Cumbria County Council is a Government organization based in United Kingdom,
with around 6300 employees and annual revenues of $493.0 million.
Cumbria County Council operates a diverse technology stack with applications such as
Advanced eFinancials, SDL Tridion and Granicus govDelivery,
covering areas like Government ERP, Content Management and Citizen Engagement .
Cumbria County Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as OneAdvanced, SDL and Granicus.
Cumbria County Council recently adopted applications including
ServiceNow ITSM in 2023, GovMetric CX (ex ServMetric) in 2021 and SDL Tridion in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cumbria County Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cumbria County Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cumbria County Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.