Currys
1 Portal Way, North Acton,
London, W3 6RS,
United Kingdom
London, W3 6RS,
United Kingdom
44 37 1384-2089
Retail
Currys Technographics
Currys Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Currys and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24000 Currys employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Currys has purchased the following applications: Tungsten AP Invoice Automation for AP Automation in 2018, SAP SuccessFactors Employee Central for Core HR in 2016, Oracle MICROS Retail Xstore Point-of-Service for Point Of Sale in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Currys is running and its propensity to invest more and deepen its relationship with Tungsten Automation , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Currys revenues, which have grown to $11.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Currys intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Currys Tech Stack and Enterprise Applications
Currys ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Tungsten AP Invoice Automation | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018, Currys implemented Tungsten AP Invoice Automation to reduce invoice exceptions across its accounts payable operations. Currys processed approximately 90% of its invoices through high end EDI software and other channels, yet the business continued to see high volumes of misdirected or incorrectly populated invoices that required manual correction.
The Tungsten AP Invoice Automation deployment focused on core AP Automation capabilities, including automated invoice capture and data validation, exception detection and routing, and supplier profile normalization to support multi entity processing. Configuration emphasized rule based validation to reduce manual touch points and to standardize invoice data across Currys entities and supplier formats.
Operationally the solution was designed to complement existing EDI flows and other invoice submission channels, enabling a single AP intake stream that could interoperate with high end EDI processing already in place. The scope covered Currys accounts payable teams and the companys manifold entities and supplier community, aligning invoice handling across entity boundaries and supplier variants.
Governance centered on centralized invoice validation and exception workflow, with supplier onboarding and data quality controls introduced to reduce misrouting and incorrect submissions. The implementation is reported to have minimized invoicing exceptions while supporting Currys multi entity supplier network, demonstrating application level control of invoice intake within AP Automation.
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AP Automation | ERP |
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2018 | 2018 |
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ERP Financial | ERP |
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2017 | 2017 |
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Expense Management | ERP |
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2017 | 2018 |
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Currys HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Oracle E-Business Suite HRMS | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2016 | 2017 |
In 2016, Currys implemented SAP SuccessFactors Employee Central as its Core HR platform, replacing Oracle E-Business Suite HRMS. The initiative established SAP SuccessFactors Employee Central as the central cloud-based system for core HR data and workforce administration across the group.
The implementation covered Employee Central core HR capabilities and deployed time management functionality including a Time Sheet rollout at DCG head office. The program included technical responsibility for migration of colleagues onto an SAP on premise payroll solution and continuity of self service HR workflows as part of the Core HR consolidation.
Architecturally the program leveraged a cloud integration platform and managed file transfer solutions to connect the new cloud HR layer with SAP S4 HANA and on premise payroll components. The engagement referenced integrations and payroll interfacing workstreams that previously included Oracle HR payroll integrations with Kronos, and these integration patterns were transitioned into the SuccessFactors deployment.
Operational delivery was run with mixed onsite and offshore teams of business analysts and delivery engineers, utilising multiple suppliers and managed services arrangements. The rollout included formal transition to operational teams and handover to the support partner Edenhouse, alongside established service improvement plans and second and third line application support processes that were used during the prior Oracle E Business Suite era with Atos and Accenture.
The implementation supported a large scale SAP SuccessFactors Cloud HR deployment covering roughly 30,000 employees across the group, and the Time Sheet rollout delivered an explicitly stated annual saving of circa £140,000 at the head office. Technical ownership covered integrations, MFT solutions and payroll migration activities, with governance focused on partner SLA adherence and operational readiness.
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Onboarding | HCM |
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2015 | 2016 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2016 |
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Workforce Management | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2013 | 2013 |
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Currys ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle MICROS Retail Xstore Point-of-Service | Point Of Sale | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Currys implemented Oracle MICROS Retail Xstore Point-of-Service. The deployment delivered Point Of Sale capabilities that served store transaction capture and acted as a primary data source feeding workforce and payroll processes.
Oracle MICROS Retail Xstore Point-of-Service was configured to support colleague deployment workflows, time capture handoffs, and point of sale transaction logging, enabling bottom up payroll modelling and payroll distribution across operational cost centres. Functional coverage called out in the program included payroll distribution, corrections and pay accuracy workflows tied to POS activity and downstream payroll processing.
Integrations were explicitly implemented with Reflexis Workforce Scheduler, Kronos W/F Central and Micros ePerformance to align scheduling, time and performance data with payroll distribution and colleague deployment. The integration architecture consolidated multiple WFM feeds to provide full end to end accountability for circa £600m of payroll spend across 1,350 cost centres.
Operational scope spanned store operations and payroll processing teams, with governance organized around centralized accountability for payroll modelling, correction workflows and cross system reconciliation between POS and workforce management systems. The Currys Oracle MICROS Retail Xstore Point-of-Service Point Of Sale implementation linked retail transaction data to payroll and workforce management business functions to support ongoing pay accuracy and deployment controls.
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Point Of Sale | ERP Services and Operations |
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2003 | 2003 |
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Retail Management | ERP Services and Operations |
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2017 | 2017 |
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Retail Management | ERP Services and Operations |
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2017 | 2018 |
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Travel Management | ERP Services and Operations |
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2017 | 2017 |
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Currys AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Cognitive Computing | AI-Powered Application |
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2017 | 2017 |
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Currys Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2012 | 2012 |
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Currys Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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PBX, VoiP and Phone Systems | Collaboration |
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2020 | 2020 |
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Currys Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2019 | 2019 |
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Intelligent Document Processing | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Currys SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2016 | 2016 |
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Inventory Management | SCM |
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2017 | 2017 |
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Currys CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2014 | 2014 |
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Customer Data Platform | CRM |
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2019 | 2020 |
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Customer Engagement | CRM |
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2014 | 2014 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2020 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2019 |
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Customer Support | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Currys EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2009 | 2009 |
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Currys ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Currys Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Currys TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2015 | 2015 |
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Currys PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Currys IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2010 | 2010 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2017 | 2018 |
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Currys CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Currys
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Transformation Director | Director | IT | |
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CFO - UK & I | CXO | Finance | |
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Head of External Communications | Director | Marketing | |
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Group Talent & Development Director | Director | HR | |
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Head of Talent and Leadership Development | Director | HR | |
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Head of HR, Retail | Director | HR | |
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Interim Group CFO | CXO | Finance | |
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UK&I CIO | CXO | IT | |
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Finance Director - Channels & Supply Chain | Director | Supply Chain | |
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Interim Finance Director, Services | Director | Finance | |
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Head Of Commercial Finance | Director | Finance | |
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IT Director - Operations and Infrastructure | Director | IT | |
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Head of UK & Ireland Group IT Application Shared Services | Director | IT | |
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Group HR Director | Director | HR | |
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Chief Procurement Officer | CXO | Procurement | |
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Head of Procurement Transformation & Governance | Director | Procurement | |
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CFO | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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COO | CXO | Finance | |
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Chief Information Officer | CXO | IT | |
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Senior HR Business Partner | Manager | HR | |
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Payroll Operations Lead | Manager | Finance | |
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Chief People Officer | CXO | HR | |
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IT HRIS Programme \ Project Manager | Manager | HR | |
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Head of HR Transformation | Director | HR | |
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Group Reward Director | Director | HR | |
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Colleague Listening and Engagement Partner | Manager | Finance | |
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Chief Operating Officer | CXO | Finance | |
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IT Operations Director | Director | IT | |
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Head of Retail Systems & Process Change UK & I | Director | IT | |
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Head of B2B Online | Director | Finance | |
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Senior Ecommerce Insight Manager | Manager | Sales | |
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Application Service Manager | Manager | IT | |
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Customer Strategy & Value Proposition Director | Director | Customer Service | |
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Head Of Analytics | Director | Finance | |
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Insight and Customer Experience Director | Director | Customer Service | |
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CTO | CXO | IT | |
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Chief Information & Transformation Officer (CITO) | CXO | IT | |
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Head of HR | Director | HR | |
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People Operations Manager | Manager | HR | |
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Group Chief Executive Officer | CXO | Finance | |
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Customer Experience Manager | Manager | Customer Service | |
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Customer Service Centre Manager | Manager | Customer Service | |
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Customer Experience & Operational Excellence Manager | Manager | Customer Service | |
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Director of Customer Contact Centres at Dixons Carphone | Director | Customer Service | |
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Head of B2B Online | Director | Finance | |
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CRM Manager | Manager | IT | |
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IT Director | Director | IT | |
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Application Service Manager (SAP Centre of Expertise) | Manager | IT | |
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Head of Digital Performance | Director | IT | |
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Insight and Customer Experience Director | Director | Customer Service | |
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Brand & Marketing Director | Director | Marketing | |
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Group Chief Commercial Officer | CXO | Finance | |
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Senior CRM Manager - Loyalty & Personalisation | Manager | Customer Service | |
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Prepaid & Subscription Operations Manager | Manager | Customer Service | |
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Senior Manager Ecommerce | Manager | Marketing | |
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Head of Technology Strategy & Architecture | Director | IT | |
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Apps Being Evaluated by Currys Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Currys IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Currys digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Currys Technographics
Currys is a Retail organization based in United Kingdom,
with around 24000 employees and annual revenues of $11.25 billion.
Currys operates a diverse technology stack with applications such as
Tungsten AP Invoice Automation, SAP SuccessFactors Employee Central and Oracle MICROS Retail Xstore Point-of-Service,
covering areas like AP Automation, Core HR and Point Of Sale.
Currys has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, SAP and Oracle.
Currys recently adopted applications including
Salesforce Commerce Cloud in 2022, Emplifi Social Commerce Cloud in 2022 and Salesforce Service Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Currys’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Currys’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Currys technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.