AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Cvent Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Coupa Software Legacy Coupa Invoice AP Automation ERP Financial Management n/a 2018 2018
In 2018, Cvent implemented Coupa Invoice, an AP Automation application. The deployment established Coupa Invoice as the primary invoice intake and processing platform for the company and centralized high-volume accounts payable workflows within the finance organization. Configuration focused on invoice capture and processing workflows consistent with AP Automation capabilities, with staff processing over 2000 invoices per month using Coupa Invoice. Operational activities implemented in the system included invoice receipt and validation, exceptions handling and routing for approvals, weekly preparation of AP aging lists, and initiation of vendor payments on a weekly cadence. Operational governance reflected a structured AP cadence, with Accounts Payable staff and an Account Payable Specialist role executing vendor communications and weekly vendor email outreach as part of standard operating procedures. The implementation embedded routine tasks into Coupa Invoice workflows, including the generation of the weekly AP aging report and scheduled payment initiation activities, to support repeatable governance and vendor liaison responsibilities. The rollout centered on the finance and accounts payable function at Cvent, with Coupa Invoice serving as the system used day to day for invoice-to-pay operations. Coupa Invoice is referenced throughout the implementation as the application handling invoice processing volumes and the operational tasks of vendor communication, aging management, and payment initiation.
ERP Financial ERP Financial Management 2020 2021
Expense Management ERP Financial Management 2017 2017
Payment Processing ERP Financial Management 2021 2021
Payment Processing ERP Financial Management 2019 2019
Tax Management ERP Financial Management 2019 2019
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iCIMS Legacy iCIMS Recruit Applicant Tracking System Applicant Tracking System HCM n/a 2020 2020
In 2020 Cvent selected and deployed iCIMS Recruit Applicant Tracking System to replace a legacy recruiting platform. The implementation surfaces iCIMS Recruit on Cvent’s public careers site to capture and manage applicant flow and serve applicant tracking functions. Deployment scope is enterprise-level hiring activity at Cvent (Professional Services, ~5,000 employees), with iCIMS Recruit functioning as the company’s ATS on its website.
Core HR HCM 2010 2011
Core HR HCM 2020 2021
Employee Experience, Employee Engagement HCM 2020 2022
Payroll HCM 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Cvent deployed Drift AI Chatbot on its public website. The Drift AI Chatbot implementation is categorized under Chatbots and Conversational AI and provides a conversational front end to engage site visitors. Cvent used the full application name Drift AI Chatbot to introduce automated conversational entry points for visitor intent capture and qualification workflows. Configuration centered on building conversational workflows, intent detection, and scripted qualification questions, with defined escalation paths to human agents. The deployment leveraged conversational messaging, routing logic, and handoff capabilities typical of Chatbots and Conversational AI to align web engagement with demand capture processes. The Drift AI Chatbot runs in-browser and is triggered by page context and visitor behavior to initiate interactions. Operational ownership sits with Cvent's digital marketing and web operations teams, who maintain conversation playbooks, trigger rules, and inbound routing policies. The implementation directly supports marketing, demand generation, and initial sales engagement by providing a managed conversational layer on the website. The Cvent Drift AI Chatbot Chatbots and Conversational AI relationship is focused on web-based visitor engagement and qualifying inbound opportunities.
Chatbots and Conversational AI AI-Powered Application 2018 2018
Chatbots and Conversational AI AI-Powered Application 2020 2020
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2017 2017
Data Warehouse Analytics and BI 2018 2018
Process Mining Analytics and BI 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2018 2018
Event Management Collaboration 2005 2005
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2019 2019
Digital Signing Content Management 2021 2021
Web Content Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2020 2020
Account Based Marketing CRM 2023 2023
Account Based Marketing CRM 2022 2022
Account Based Marketing, Sales Engagement CRM 2018 2018
CRM CRM 2016 2016
CRM CRM 2000 2000
Data Management Platform CRM 2020 2020
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2012 2012
Marketing Analytics CRM 2007 2007
Marketing Analytics CRM 2014 2014
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2010 2010
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2000 2000
Sales Engagement CRM 2016 2016
Tag Management CRM 2020 2020
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2016 2016
Financial Consolidation and Close EPM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
IT Service Management ITSM 2023 2023
Remote Monitoring and Management ITSM 2020 2020
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Product Lifecycle Management PLM and Engineering 2023 2023
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2021 2021
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2018 2018
SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incentive Compensation Management SPM 2019 2019
Incentive Compensation Management SPM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2025 2025
iPaaS (Integration Platform as a Service) PaaS 2024 2024
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2020 2020
Backup as a Service (BaaS) IaaS 2017 2017
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Database Management IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2022 2022
Secure Email Gateways (SEGs) CyberSecurity 2018 2018
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Threat Modeling CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Cvent
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Cvent Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Cvent Technographics

Cvent is a Professional Services organization based in United States, with around 5000 employees and annual revenues of $730.0 million.

Cvent operates a diverse technology stack with applications such as Coupa Invoice, iCIMS Recruit Applicant Tracking System and Drift AI Chatbot, covering areas like AP Automation, Applicant Tracking System and Chatbots and Conversational AI.

Cvent has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Coupa Software, iCIMS and Drift.

Cvent recently adopted applications including Superblocks in 2025, Tray AI Orchestration Platform in 2024 and Zoominfo Platform in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Cvent’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Cvent’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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