Waller, 77484, TX,
United States
Daikin Comfort Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Daikin Comfort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Daikin Comfort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Daikin Comfort has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, FreeWheel Demandsuite for Agency Management in 2024, UKG Bryte for Chatbots and Conversational AI in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Daikin Comfort is running and its propensity to invest more and deepen its relationship with iCIMS , UKG , FreeWheel, A Comcast Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Daikin Comfort revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Daikin Comfort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
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Core HR | HCM |
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2024 | 2025 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2024 | 2024 |
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Distribution ERP | ERP Services and Operations |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Bryte | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 |
In 2025, Daikin Comfort Technologies, N.A. implemented UKG Bryte as part of a broader UKG Pro suite deployment. The implementation targeted payroll, core HR, and workforce management processes for a 14,000 plus employee population, consolidating conversational access points for hourly and salaried staff. UKG Bryte, categorized under Chatbots and Conversational AI, was positioned to provide a primary conversational layer for employee self service and routine workforce inquiries.
UKG Bryte was configured to deliver conversational HR and payroll self service, routing routine inquiries through defined conversational workflows and automating case creation for HR and payroll teams. Functional capabilities implemented included conversational onboarding assistance, time off and pay inquiries, and workforce management query handling, with the conversational layer connected to UKG Pro HR and payroll modules to surface authoritative personnel and pay data. The implementation emphasized intent modeling, natural language responses, and role based access controls to align conversational outputs with existing HR governance.
Operational scope covered HR, payroll, and frontline management within Daikin Comfort Technologies, N.A., and rollout governance created clear ownership for conversational content, escalation pathways to human agents, and iterative tuning during staged deployments. The initiative reduced frontline administrative work and saved time on routine HR tasks, measurably improving employee access and engagement. The combined UKG Bryte and UKG Pro deployment positioned the organization for scalable, efficient growth while embedding Chatbots and Conversational AI into core workforce processes.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2022 | 2022 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Lifecycle Management | PLM and Engineering |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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