Dallas, 75202, TX,
United States
Dallas Area Rapid Transit Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dallas Area Rapid Transit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3762 Dallas Area Rapid Transit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dallas Area Rapid Transit has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018, Progress NativeChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dallas Area Rapid Transit is running and its propensity to invest more and deepen its relationship with Microsoft , Progress Software , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dallas Area Rapid Transit revenues, which have grown to $610.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dallas Area Rapid Transit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 | ||
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Data Warehouse Appliance | IaaS |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Progress NativeChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 | In 2019, Dallas Area Rapid Transit planned to implement Progress NativeChat to add personalized, automated customer interactions for riders as part of its digital experience program. Progress NativeChat, classified in the Chatbots and Conversational AI category, was scoped to augment DART's Progress Sitefinity deployment and to support customer experience and CRM workflows within the US transit context. Planned implementation details focused on configuring conversational flows, intent recognition, and personalized messaging to handle rider inquiries and routine service questions, integrated with the Sitefinity content layer. The deployment was described as supporting customer experience and digital services teams for rider engagement across DART operations, with overall rollout status reported as planned in the source. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core HR | HCM |
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2011 | 2011 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Critical Event Management | TRM |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Enterprise Asset Management | ERP Services and Operations |
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2019 | 2019 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2011 | 2011 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2015 | 2015 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Procurement | Procurement |
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2011 | 2011 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Trade Order Management System (TOMS) | Investment Management |
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2010 | 2010 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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