Dallas Area Rapid Transit
1401 Pacific Ave,
Dallas, 75202, TX,
United States
Dallas, 75202, TX,
United States
1 214-979-1111
Transportation
Dallas Area Rapid Transit Technographics
Dallas Area Rapid Transit Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dallas Area Rapid Transit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3762 Dallas Area Rapid Transit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dallas Area Rapid Transit has purchased the following applications: Infor Lawson for ERP Financial in 2011, Infor Lawson HCM for Core HR in 2011, IBM Maximo for Enterprise Asset Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dallas Area Rapid Transit is running and its propensity to invest more and deepen its relationship with Infor , UKG , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dallas Area Rapid Transit revenues, which have grown to $610.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dallas Area Rapid Transit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dallas Area Rapid Transit Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
In 2011, Dallas Area Rapid Transit implemented Infor Lawson as its ERP Financial system to manage enterprise financials along with human resource and procurement functions. Infor Lawson was deployed to provide the Lawson-based Financials, Human Resource and Procurement modules that serve as the agency accounting, payroll and purchasing backbone.
The agency’s operational maintenance environment is driven by a Spear 3i computerized maintenance management system that runs on a Windows 2008R2 server platform and uses an Oracle DBMS hosted under Unix. The Spear CMMS is partitioned into two distinct lines of business, one focused on tracking maintenance activities and the other on tracking material inventory activities, with seamless transactional interaction between those lines.
Spear 3i interfaces directly with the Lawson-based Financials, Human Resource and Procurement system, and with DART’s transportation management system based on Trapeze, an electronic parts cataloging system provided by Enigma, and a Fleetwatch system for monitoring and recording consumables. These integrations create transaction-level coupling between maintenance work orders, parts inventory movements, procurement requests and financial postings.
The Spear CMMS was first commissioned in 1999 and was originally developed by Tenera, with ownership now held by Infor US, Inc., which also owns and supports the Lawson suite. This alignment places both the CMMS and the Infor Lawson ERP Financial stack under the same vendor ownership, consolidating application stewardship for maintenance, procurement and finance interfaces.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson HCM | Core HR | HCM | n/a | 2011 | 2011 |
In 2011 Dallas Area Rapid Transit implemented Infor Lawson HCM as its Core HR application. The deployment positioned Infor Lawson HCM as the central human capital management element within DART's Lawson suite that also supports financial and procurement functions.
The Infor Lawson HCM implementation delivered Core HR capabilities aligned with employee master data, organizational management, and workforce administration workflows typical of the category. Configuration work focused on enabling transactional HR data exchange to support maintenance workforce assignment, credentialing, and procurement-triggered workforce actions used by operations teams.
Integration architecture emphasized transactional interfaces between the Lawson-based systems and DART's operational asset systems via the Spear 3i computerized maintenance management system. Spear 3i runs on a Windows 2008R2 server platform and uses an Oracle DBMS running under Unix, and the Spear CMMS interfaces directly with DART's Lawson-based Financials, Human Resource and Procurement system, the Trapeze transportation management system, an Enigma electronic parts catalog, and a Fleetwatch consumables monitoring system.
Operational scope tied the Core HR deployment to maintenance and materials business lines, reflecting the CMMS partitioning into maintenance activity tracking and material inventory tracking with seamless transactional interaction between those lines. The software lineage notes Tenera as the original developer and that the client server based CMMS and the Lawson suite are owned and supported by Infor US Inc., which aligns application support and ownership across HR, finance, procurement, and maintenance workflows.
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Workforce Management, Workforce Scheduling | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Dallas Area Rapid Transit engaged Granite Solutions Groupe to conduct discovery and requirements elicitation for IBM Maximo in an Enterprise Asset Management engagement. The assignment ran October 2019 through December 2019 and centered on a planned 100% migration of DART systems and applications into IBM Maximo, with a documented suite of 2,217 business requirements driving scope and acceptance criteria. The engagement explicitly targeted business functions spanning HR, Transportation, Maintenance, Customer Service, Procurement, and Operations, reflecting an enterprise-wide operational scope for IBM Maximo as the chosen Enterprise Asset Management platform.
The project team delivered an eight volume functional and non-functional specification documentation suite, performing a customized gap analysis to ensure complete coverage of approximately 2,200 EAM/ERP business requirements. The discovery produced scored technical documentation for executive sign-off, and the project established agile delivery artifacts including sprint plans, a prioritized backlog, epics and user stories. Initial Jira boards were provisioned for issue tracking and reporting, and standard office artefacts such as Visio diagrams, Word specifications, Excel workbooks and VLOOKUP-driven traceability matrices were used to map requirements to the IBM Maximo target state.
Discovery work included elicitation of the current state of existing applications, explicitly documenting feature and non-functional specifications for Lawson, Siebel CRM and in-house applications as inputs to the IBM Maximo consolidation strategy. Separate vendors were identified as responsible for design, development, testing and deployment of the Maximo solution, requiring the discovery outputs to be consumable across multiple delivery teams. Technical documentation was evaluated and scored to provide objective inputs for executive-level decision making and sign-off.
Governance activities focused on aligning stakeholders through Agile and Scrum meetings that included DART C-level procurement, EAM, transportation and business personnel, with weekly status reporting to maintain executive visibility. The engagement emphasized rigorous gap closure between business requirements and the functional/non-functional specifications to mitigate scope leakage during downstream design and build phases. IBM Maximo was restated as the central Enterprise Asset Management application, and implementation readiness artifacts were handed off to the design and delivery teams for subsequent development and testing.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2015 | 2015 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Trade Order Management System (TOMS) | Investment Management |
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2010 | 2010 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2011 | 2011 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Data Warehouse Appliance | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Dallas Area Rapid Transit
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dallas Area Rapid Transit Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dallas Area Rapid Transit IT executives and key decision makers. This section highlights Dallas Area Rapid Transit's latest recorded technology evaluations, including Cisco WebEx Contact Centre for Call Center on 2025-10-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dallas Area Rapid Transit digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Dallas Area Rapid Transit Technographics
Dallas Area Rapid Transit is a Transportation organization based in United States,
with around 3762 employees and annual revenues of $610.0 million.
Dallas Area Rapid Transit operates a diverse technology stack with applications such as
Infor Lawson, Infor Lawson HCM and IBM Maximo,
covering areas like ERP Financial, Core HR and Enterprise Asset Management.
Dallas Area Rapid Transit has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor and IBM.
Dallas Area Rapid Transit recently adopted applications including
IBM Netezza Data Warehouse in 2021, Crazy Egg in 2021 and IBM Netezza Appliance in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dallas Area Rapid Transit’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dallas Area Rapid Transit’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dallas Area Rapid Transit technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.