AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

DAMAC Properties Dubai Co PJSC Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Oracle Legacy Oracle OBIEE Analytics and BI Analytics and BI n/a 2014 2015
Analytics and BI Analytics and BI 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Cloud Storage IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Aswat Legacy Aswat Ziwo Contact Center Call Center CRM n/a 2021 2021 In 2021, DAMAC Properties Dubai Co PJSC deployed Aswat Ziwo Contact Center, a Contact Center solution, to run customer engagement and contact-centre operations across its UAE property and hospitality businesses. The deployment prioritized local voice hosting to maintain reliable call quality for regional tenants and hospitality guests as cited by the vendor and regional press. Implementation signals indicate the Aswat Ziwo Contact Center was used with interactive voice response, local voice points of presence, virtual numbers, and analytics, reflecting core Contact Center functional modules for inbound routing, self service, and operational monitoring. Architecture emphasis centered on local PSTN breakout and voice POP presence in the UAE to reduce latency and preserve call quality for customer interactions. Operational scope covered customer engagement, reservations, and property inquiry workflows within DAMACs UAE property and hospitality units, with regional press and vendor citations listing DAMAC among ZIWO enterprise customers. Governance details reported focus on centralized telephony and analytics oversight to support contact-centre operations and customer service teams across business functions. The Aswat Ziwo Contact Center implementation, described in vendor materials and regional coverage, reinforced local voice hosting and reliable call quality as primary objectives while providing IVR and analytics capabilities to support ongoing contact-centre operations.
CRM CRM 2014 2015
Customer Experience CRM 2018 2018
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2003 2003
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2019 2019
PBX, VoiP and Phone Systems Collaboration 2024 2024
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Core HR HCM 2013 2014
Core HR HCM 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Digital Signing Content Management 2019 2019
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
eCommerce eCommerce 2024 2024
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2020 2020
Expense Management ERP Financial Management 2019 2019
Physical Security
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Physical Access Control System Physical Security 2017 2017
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Procurement Procurement 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Secure Web Gateways (SWG) CyberSecurity 2013 2013
Threat Modeling CyberSecurity 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2018 2018
IT Decision Makers and Key Stakeholders at DAMAC Properties Dubai Co PJSC
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by DAMAC Properties Dubai Co PJSC Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD DAMAC Properties Dubai Co PJSC Technographics

DAMAC Properties Dubai Co PJSC is a Construction and Real Estate organization based in United Arab Emirates, with around 1600 employees and annual revenues of $1.66 billion.

DAMAC Properties Dubai Co PJSC operates a diverse technology stack with applications such as Oracle OBIEE, Microsoft Azure Cloud Services and Aswat Ziwo Contact Center, covering areas like Analytics and BI, Application Hosting and Computing Services and Call Center.

DAMAC Properties Dubai Co PJSC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Microsoft and Aswat.

DAMAC Properties Dubai Co PJSC recently adopted applications including Nextiva VoIP in 2024, commercetools Commerce in 2024 and Rapid7 Threat Command in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of DAMAC Properties Dubai Co PJSC’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates DAMAC Properties Dubai Co PJSC’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete DAMAC Properties Dubai Co PJSC technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.