Dubai, x,
United Arab Emirates
DAMAC Properties Dubai Co PJSC Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DAMAC Properties Dubai Co PJSC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 DAMAC Properties Dubai Co PJSC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DAMAC Properties Dubai Co PJSC has purchased the following applications: Oracle OBIEE for Analytics and BI in 2014, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018, Aswat Ziwo Contact Center for Call Center in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DAMAC Properties Dubai Co PJSC is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DAMAC Properties Dubai Co PJSC revenues, which have grown to $1.66 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DAMAC Properties Dubai Co PJSC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIEE | Analytics and BI | Analytics and BI | n/a | 2014 | 2015 | ||
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 | ||
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Aswat | Legacy | Aswat Ziwo Contact Center | Call Center | CRM | n/a | 2021 | 2021 | In 2021, DAMAC Properties Dubai Co PJSC deployed Aswat Ziwo Contact Center, a Contact Center solution, to run customer engagement and contact-centre operations across its UAE property and hospitality businesses. The deployment prioritized local voice hosting to maintain reliable call quality for regional tenants and hospitality guests as cited by the vendor and regional press. Implementation signals indicate the Aswat Ziwo Contact Center was used with interactive voice response, local voice points of presence, virtual numbers, and analytics, reflecting core Contact Center functional modules for inbound routing, self service, and operational monitoring. Architecture emphasis centered on local PSTN breakout and voice POP presence in the UAE to reduce latency and preserve call quality for customer interactions. Operational scope covered customer engagement, reservations, and property inquiry workflows within DAMACs UAE property and hospitality units, with regional press and vendor citations listing DAMAC among ZIWO enterprise customers. Governance details reported focus on centralized telephony and analytics oversight to support contact-centre operations and customer service teams across business functions. The Aswat Ziwo Contact Center implementation, described in vendor materials and regional coverage, reinforced local voice hosting and reliable call quality as primary objectives while providing IVR and analytics capabilities to support ongoing contact-centre operations. | |
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CRM | CRM |
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2014 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2003 | 2003 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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PBX, VoiP and Phone Systems | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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eCommerce | eCommerce |
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2024 | 2024 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Physical Access Control System | Physical Security |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Procurement | Procurement |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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Threat Modeling | CyberSecurity |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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