San Francisco, 94111, CA,
United States
Dandelion Chocolate Technographics
Dandelion Chocolate Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dandelion Chocolate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 139 Dandelion Chocolate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dandelion Chocolate has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Culture Amp for Employee Experience in 2019, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dandelion Chocolate is running and its propensity to invest more and deepen its relationship with Intuit , Google , Culture Amp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dandelion Chocolate revenues, which have grown to $43.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dandelion Chocolate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dandelion Chocolate Tech Stack and Enterprise Applications
Dandelion Chocolate ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Dandelion Chocolate initiated a cross-functional program to investigate and transition to Intuit Quickbooks Enterprise. The work prioritized Intuit Quickbooks Enterprise as the chosen ERP Financial platform to consolidate inventory tracking and core financial recordkeeping across the business.
Project activity focused on collaborating with department directors to evaluate Quickbooks inventory software capabilities, define inventory control workflows, and align financial posting rules consistent with ERP Financial practices. Configuration scope emphasized inventory receipt and movement processes, mapping inventory transactions to the company chart of accounts, and establishing transaction posting and reconciliation behavior typical of financial ERP deployments.
Governance was organized around director-level oversight with staged rollout planning, coordinated testing, and data validation between operations and finance stakeholders. The implementation included role-based access considerations, cutover planning, and development of process documentation and training to support departmental adoption of inventory and accounting workflows.
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
Dandelion Chocolate HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Culture Amp | Legacy | Culture Amp | Employee Experience | HCM | n/a | 2019 | 2019 |
In 2019 Dandelion Chocolate implemented Culture Amp as an Employee Experience application. The deployment is published at dandelionchocolate.cultureamp.com and is positioned to support HR and people operations at the company.
Culture Amp was configured to capture employee feedback and enable recurring engagement surveys, performance review cycles, and people analytics, reflecting common Employee Experience functionality. The implementation emphasizes manager feedback workflows and employee-facing survey distribution, with Culture Amp serving as the primary platform for those capabilities.
Operational coverage aligns with Dandelion Chocolate's US headquarters and the company workforce of about 139 employees, with administration and governance routed through HR and People Operations. The Culture Amp instance is hosted on the vendor subdomain dandelionchocolate.cultureamp.com and is used as the central employee experience portal for feedback collection and people data reporting.
|
Dandelion Chocolate AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Dandelion Chocolate deployed Freshdesk Messaging (Formerly Freshchat) on its website as a Chatbots and Conversational AI solution. The deployment uses an embedded web chat widget to provide live chat and automated messaging, enabling conversational workflows, bot-driven responses, and agent handoff to support online customer interactions. This implementation positions Freshdesk Messaging (Formerly Freshchat) to serve customer support and e-commerce functions for the company website, with the application capturing conversation context and maintaining transcript history for case continuity. Configuration and operational work focused on conversational flow design, canned responses, and web channel behavior to route inquiries to support agents and manage asynchronous customer engagement within the web storefront environment.
|
Dandelion Chocolate eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Dandelion Chocolate
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Vice President of Finance | VP | Finance | ||||
| Director Of Retail Operations | Director | Finance | ||||
| Senior Accountant | Manager | Finance |
Apps Being Evaluated by Dandelion Chocolate Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||