Danske Bank
Bernstorffsgade 40,
Copenhagen, 1577,
Denmark
Copenhagen, 1577,
Denmark
45 33 44 00 00
Banking and Financial Services
Danske Bank Technographics
Danske Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Danske Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20203 Danske Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Danske Bank has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2015, Zenegy HR for Core HR in 2019, Finastra Cloud Banking for Digital Banking in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Danske Bank is running and its propensity to invest more and deepen its relationship with Microsoft , Swish , Zenegy ApS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Danske Bank revenues, which have grown to $8.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Danske Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Danske Bank Tech Stack and Enterprise Applications
Danske Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Danske Bank implemented Microsoft Dynamics AX as its ERP Financial platform to centralize core finance and procurement functions. The Microsoft Dynamics AX deployment established a single financial application footprint to support corporate general ledger and transactional accounting workflows across finance and procurement business functions.
Configuration work focused on standard financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and financial reporting, accompanied by period close workflows and role based security and approval workflows. Implementation included chart of accounts rationalization and financial period controls typical for ERP Financial deployments, and the Microsoft Dynamics AX instance was configured to enforce structured invoice and payment processing.
The implementation explicitly integrated procurement tooling with the ERP system, aligning Microsoft Dynamics AX to IVALUA for procure to pay flows and master data synchronization between purchasing and finance. Operational governance centered on centralized finance process ownership and configuration change control to manage ongoing updates to accounting rules and procurement interfaces, with the deployment scoped to finance and procurement operations.
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Payment Processing | ERP |
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2020 | 2020 |
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Danske Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zenegy ApS | Legacy | Zenegy HR | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Danske Bank implemented Zenegy HR for Core HR to centralize HR and payroll administration and reduce time spent on transactional tasks. The bank invested in Zenegy and recommends the solution to its customers as part of its vendor guidance.
Zenegy HR functions as a modern Core HR platform supporting employee master data, payroll orchestration, benefits administration, absence and time off workflows, and self service capabilities for managers and employees. Danske Bank framed the selection around flexibility and a current product design intended to match evolving HR and payroll requirements.
Operational scope focused on internal HR and payroll business functions, with configuration and process workstreams oriented to remove administrative burden and free employee time for value creating activities. Governance was driven by Danske Bank's investment decision and a public recommendation strategy, positioning Zenegy HR to reduce administrative overhead so employees can concentrate on core business priorities.
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Core HR | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2021 | 2021 |
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Danske Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finastra | Legacy | Finastra Cloud Banking | Digital Banking | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Danske Bank implemented Finastra Cloud Banking. The deployment established a cloud-native platform for Digital Banking to support retail and corporate online banking, account management, payments, and digital channel orchestration.
Finastra Cloud Banking was configured to deliver modular Digital Banking capabilities including account servicing, payments orchestration, customer authentication workflows, and channel orchestration, using API-first interfaces and cloud tenancy patterns common to commercial digital banking platforms. Configuration work emphasized product catalog management, customer lifecycle processes, and real-time transaction event handling. The implementation aligned application configuration with operational workflows for online and mobile channels.
Operational scope included front-office digital channels and backend operations teams, with governance focused on centralized product configuration, security controls, and change management for release cadence. Integrations used standard API connectivity to internal banking systems and payment networks to enable end-to-end transaction processing and customer session continuity. Governance and rollout structured workstreams between IT and retail banking to manage configuration, testing, and production cutover.
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Loan Management | ERP Services and Operations |
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2015 | 2015 |
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Danske Bank AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2019 | 2019 |
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Danske Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2011 | 2011 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Danske Bank Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Danske Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Danske Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2024 | 2024 |
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Enterprise Content Management | Content Management |
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2015 | 2015 |
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Enterprise Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Danske Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Engagement | CRM |
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2024 | 2025 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2024 | 2025 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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Danske Bank EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2020 | 2021 |
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EPM | EPM |
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2018 | 2018 |
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Danske Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Danske Bank Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Asset and Wealth Management | Investment Management |
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2025 | 2025 |
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Asset and Wealth Management | Investment Management |
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2024 | 2024 |
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Danske Bank PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Danske Bank Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2021 | 2021 |
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Source to Pay | Procurement |
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2021 | 2021 |
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Sourcing | Procurement |
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2021 | 2021 |
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Supplier Relationship Management | Procurement |
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2021 | 2021 |
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Danske Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Risk Management | TRM |
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2012 | 2012 |
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Risk Management | TRM |
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2014 | 2014 |
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Danske Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Migration | PaaS |
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2015 | 2015 |
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Robotic Process Automation | PaaS |
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2015 | 2016 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Robotic Process Automation | PaaS |
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2022 | 2022 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Danske Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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1996 | 1996 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Database Management, Open-Source Database | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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Infrastructure as Code (IaC) | IaaS |
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2020 | 2020 |
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Danske Bank Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Danske Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Head of Group Treasury | Director | Finance | |
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Associate Director Export Finance | Director | Finance | |
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Head of Trade Finance | Director | Investment | |
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Co-Heads of Corporate Finance | Director | Finance | |
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Co-Heads of Corporate Finance | Director | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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Head of HR Partners, Denmark | Director | HR | |
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Chief Technology Officer, Technology & Services | CXO | IT | |
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Chief Information Officer (CIO) / Core Banking / Senior Vice President | CXO | IT | |
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It lead – SVP | Manager | IT | |
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CFO, Technology & Services | CXO | IT | |
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Senior Vice President, IT Lead, Finance | VP | IT | |
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Associate | Corporate Finance | Manager | Finance | |
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Head of HR Services | Director | HR | |
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CPO | CXO | Finance | |
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Chief HR Operations Officer | CXO | HR | |
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Global Head of HR Corporate Functions | Director | HR | |
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Head of HR Technology & Services, SV | Director | HR | |
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Head of AI & Data Science | Director | IT | |
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Head of Data Analysis & Automation | Director | IT | |
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Apps Being Evaluated by Danske Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Danske Bank IT executives and key decision makers. This section highlights Danske Bank's latest recorded technology evaluations, including Verint VFC Capture Verba Recording for Call Tracking and Recording on 2026-03-26, Backbase Digital Banking Platform for Digital Banking on 2026-01-12, and Infosys Finacle for Core Banking on 2024-11-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Danske Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-26 | Danske Bank | Evaluated | Verint Systems | Verint VFC Capture Verba Recording | Call Tracking and Recording | CRM |
| 2026-01-12 | Danske Bank | Evaluated | Backbase Solutions | Backbase Digital Banking Platform | Digital Banking | ERP Services and Operations |
| 2024-11-05 | Danske Bank | Evaluated | Infosys | Infosys Finacle | Core Banking | ERP Services and Operations |
| 2024-10-30 | Danske Bank | Evaluated |
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Core Banking | ERP Services and Operations |
| 2024-10-24 | Danske Bank | Evaluated |
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Asset and Wealth Management | Investment Management |
| 2024-08-30 | Danske Bank | Evaluated |
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Card Personalization | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Danske Bank Technographics
Danske Bank is a Banking and Financial Services organization based in Denmark,
with around 20203 employees and annual revenues of $8.80 billion.
Danske Bank operates a diverse technology stack with applications such as
Microsoft Dynamics AX, Zenegy HR and Finastra Cloud Banking,
covering areas like ERP Financial, Core HR and Digital Banking.
Danske Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Zenegy ApS and Finastra.
Danske Bank recently adopted applications including
BlackRock Aladdin Wealth in 2025, Foxit PDF Editor in 2024 and Backbase Digital Engage in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Danske Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Danske Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Danske Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.