David Jones Technographics
David Jones Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by David Jones and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 David Jones employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that David Jones has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, PageUp ATS for Applicant Tracking System in 2019, NuOrder Assortments for Assortment Planning in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems David Jones is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Block (ex Square, Inc) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing David Jones revenues, which have grown to $2.58 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for David Jones intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
David Jones Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018 David Jones implemented Oracle Cloud ERP, deploying Oracle Cloud ERP as its ERP Financial platform to centralize corporate finance and procurement functions. The implementation targeted the retailer's Australia finance organization and vendor management workflows, aligning with an 8000 employee operational footprint.
The deployment focused on core financial modules typical of ERP Financial implementations, including General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Fixed Assets and Procure-to-Pay configurations. Workstreams included chart of accounts rationalization, subledger processing, period close orchestration, and configuration of retail-centric financial controls and reporting structures.
Data migrations and integrations were integral to the program, and David Jones staffed Oracle Cloud ERP Applications leadership to manage vendor relationships, data migration, and integration scope. Integrations were executed at the application level with upstream retail system categories such as point-of-sale systems, payroll, and supplier master and procurement systems, supported by staged data migration and master data harmonization efforts.
Governance and process changes accompanied the rollout, with centralized application ownership placed within finance and a dedicated vendor management function driving ongoing configuration and release governance. Arti Nihalani Atre served as Oracle Cloud ERP Applications Lead and vendor management lead during the implementation period, overseeing application requirements, data migrations and integration coordination across finance and procurement teams.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, David Jones implemented PageUp ATS. The PageUp ATS Applicant Tracking System was deployed as the primary candidate intake and applicant management engine on the David Jones careers site, providing web-hosted application forms and direct capture of candidate records into the vendor platform.
The implementation centered on core Applicant Tracking System capabilities, configured for job requisition posting, career site job listings, application form capture, candidate profile management, resume parsing and candidate lifecycle workflows. The PageUp ATS deployment included configurable requisition-to-hire workflows, interview scheduling and offer management modules, with configurable communication templates and reporting dashboards for Talent Acquisition.
Integration scope explicitly included embedding PageUp application forms on the David Jones website to centralize applicant data within PageUp ATS. Operational coverage targeted Talent Acquisition and HR teams supporting retail store and corporate hiring across the Australian organization, with the PageUp ATS serving as the single source for applicant records and vacancy status.
Governance was implemented through role-based access and hiring manager approval workflows, configuration of data retention and compliance fields, and standardized recruiter workflows to enforce consistent screening and interview steps. The PageUp ATS implementation established centralized HR ownership of candidate lifecycle processes and on-site career page orchestration for David Jones.
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Core HR | HCM |
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2017 | 2017 |
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Employee Recognition and Rewards Management | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NuORDER by Lightspeed | Legacy | NuOrder Assortments | Assortment Planning | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 David Jones implemented NuOrder Assortments to digitize its buying process, initiating the deployment in womenswear as a focused Assortment Planning effort for merchandising and buying functions. The implementation of NuOrder Assortments provided a centralized visual merchandising layer to support assortment decisions and digital catalog curation.
Configuration emphasized visual roll ups and localized assortment curation capabilities, enabling buyers to assemble and compare assortments visually and to prepare digital order workflows that reduced spreadsheet dependence. The implementation leveraged assortment templates, seasonal visual line sheets, and curated assortment views to enable repeatable visual roll ups as usage expanded beyond the initial womenswear pilot.
Rollout began in womenswear and expanded across additional categories in Australia, impacting merchandising, buying, and inventory planning teams. Operational scope focused on category level assortment curation and order writing, with processes reoriented toward digital catalog creation and approvals instead of manual spreadsheet exchanges.
The program reduced reliance on spreadsheets and cut order writing time, with NuORDER reporting approximately 55% less time spent on order writing, and it helped minimize overstocks and improve inventory turnover. Governance changes included standardized digital workflows for assortment sign off and buyer curation, supporting localized assortment decisions and consistent visual roll ups across categories.
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Retail Management | ERP Services and Operations |
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2016 | 2016 |
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Retail Management | ERP Services and Operations |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Information Management | eCommerce |
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2021 | 2021 |
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Product Information Management | eCommerce |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2013 | 2013 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Listing Management | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2020 |
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Marketing Automation | CRM |
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2009 | 2009 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2022 | 2022 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at David Jones
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by David Jones Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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