Los Angeles, 90017, CA,
United States
DBS Bank US Technographics
DBS Bank US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DBS Bank US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 DBS Bank US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DBS Bank US has purchased the following applications: Coupa Invoice for AP Automation in 2018, Coupa Analytics for Analytics and BI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DBS Bank US is running and its propensity to invest more and deepen its relationship with Coupa Software , Cisco Systems , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DBS Bank US revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DBS Bank US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DBS Bank US Tech Stack and Enterprise Applications
DBS Bank US ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018, DBS Bank US implemented Coupa Invoice, an AP Automation solution, to centralize invoice processing across its US finance footprint. The deployment targeted procurement and accounts payable functions within the 300-employee US organization, establishing a single system of record for supplier invoices and approval workflows.
Coupa Invoice was configured to support invoice capture, automated approval routing, supplier portal interactions, three way matching and spend visibility, enabling continuous invoice processing and exception handling. The implementation emphasizes invoice processing automation and supplier visibility consistent with AP Automation functional patterns, and the narrative restates Coupa Invoice as the operational platform for those capabilities.
Governance changes focused on standardizing invoice approval policies and embedding procurement controls into day to day AP workflows, shifting ownership of supplier spend visibility to procurement and finance leaders. The program delivered improved transparency into the supply base, as reflected in the customer statement, "The visibility that Coupa gives me into my supply base and what I'm spending with who is just so powerful," Donna Trowbridge, Chief Procurement Officer.
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DBS Bank US Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Analytics | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, DBS Bank US deployed Coupa Analytics as part of its procurement intelligence stack, implementing an Analytics and BI application to centralize spend visibility and supplier analysis. The deployment focused on procurement and sourcing workflows within DBS Bank US, aligning Coupa Analytics with existing spend capture processes to provide consolidated dashboards and operational reporting.
Coupa Analytics was configured to deliver role-based dashboards, spend categorization and a centralized spend cube for ad hoc querying and supplier segmentation. Configuration emphasized self-service reporting and data modeling capabilities typical of Analytics and BI solutions, enabling sourcing teams to slice spend by supplier, category and business unit for negotiation and supplier management activities.
The implementation ingested procurement, invoice and catalog-derived spend records to create a unified dataset for analysis, supporting downstream finance and procurement decisioning. Operational coverage concentrated on the bank s procurement organization in the United States, with analytics output consumed by procurement, sourcing and finance stakeholders for category planning and supplier governance.
Governance workstreams accompanied the rollout to standardize spend taxonomy and reporting cadence, establishing a single source of truth for supplier-level spend visibility. As Chief Procurement Officer Donna Trowbridge noted, the visibility Coupa provides into the supply base and what DBS is spending with whom was a primary driver for adoption, improving transparency for sourcing and supplier management.
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DBS Bank US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, DBS Bank US implemented Cisco Webex Meetings for Audio Video and Web Conferencing. The bank embedded Cisco Webex Meetings on its public website at dbs.com/us and provisioned the application as the primary conferencing layer for client facing sessions and internal collaboration across its U.S. operations.
The deployment uses Cisco Webex Meetings as a cloud hosted conferencing service accessible via browser and native clients, leveraging standard capabilities such as HD audio and video, screen sharing, meeting recording, scheduling and participant management. Operational coverage emphasized client communication and corporate communications teams, with governance centered on meeting access controls, host permissions and compliance oriented recording controls. DBS Bank US uses Cisco Webex Meetings as an Audio Video and Web Conferencing platform to support secure client communication and internal collaboration.
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DBS Bank US Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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DBS Bank US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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DBS Bank US Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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DBS Bank US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at DBS Bank US
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by DBS Bank US Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||