AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

DBS Bank US Tech Stack and Enterprise Applications

DBS Bank US ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Coupa Software Legacy Coupa Invoice AP Automation ERP n/a 2018 2018
In 2018, DBS Bank US implemented Coupa Invoice, an AP Automation solution, to centralize invoice processing across its US finance footprint. The deployment targeted procurement and accounts payable functions within the 300-employee US organization, establishing a single system of record for supplier invoices and approval workflows. Coupa Invoice was configured to support invoice capture, automated approval routing, supplier portal interactions, three way matching and spend visibility, enabling continuous invoice processing and exception handling. The implementation emphasizes invoice processing automation and supplier visibility consistent with AP Automation functional patterns, and the narrative restates Coupa Invoice as the operational platform for those capabilities. Governance changes focused on standardizing invoice approval policies and embedding procurement controls into day to day AP workflows, shifting ownership of supplier spend visibility to procurement and finance leaders. The program delivered improved transparency into the supply base, as reflected in the customer statement, "The visibility that Coupa gives me into my supply base and what I'm spending with who is just so powerful," Donna Trowbridge, Chief Procurement Officer.
DBS Bank US Analytics and BI
Vendor
Previous System
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Category
Market
VAR/SI
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Live
Insight
Coupa Software Legacy Coupa Analytics Analytics and BI Analytics and BI n/a 2018 2018
In 2018, DBS Bank US deployed Coupa Analytics as part of its procurement intelligence stack, implementing an Analytics and BI application to centralize spend visibility and supplier analysis. The deployment focused on procurement and sourcing workflows within DBS Bank US, aligning Coupa Analytics with existing spend capture processes to provide consolidated dashboards and operational reporting. Coupa Analytics was configured to deliver role-based dashboards, spend categorization and a centralized spend cube for ad hoc querying and supplier segmentation. Configuration emphasized self-service reporting and data modeling capabilities typical of Analytics and BI solutions, enabling sourcing teams to slice spend by supplier, category and business unit for negotiation and supplier management activities. The implementation ingested procurement, invoice and catalog-derived spend records to create a unified dataset for analysis, supporting downstream finance and procurement decisioning. Operational coverage concentrated on the bank s procurement organization in the United States, with analytics output consumed by procurement, sourcing and finance stakeholders for category planning and supplier governance. Governance workstreams accompanied the rollout to standardize spend taxonomy and reporting cadence, establishing a single source of truth for supplier-level spend visibility. As Chief Procurement Officer Donna Trowbridge noted, the visibility Coupa provides into the supply base and what DBS is spending with whom was a primary driver for adoption, improving transparency for sourcing and supplier management.
DBS Bank US Collaboration
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VAR/SI
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Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, DBS Bank US implemented Cisco Webex Meetings for Audio Video and Web Conferencing. The bank embedded Cisco Webex Meetings on its public website at dbs.com/us and provisioned the application as the primary conferencing layer for client facing sessions and internal collaboration across its U.S. operations. The deployment uses Cisco Webex Meetings as a cloud hosted conferencing service accessible via browser and native clients, leveraging standard capabilities such as HD audio and video, screen sharing, meeting recording, scheduling and participant management. Operational coverage emphasized client communication and corporate communications teams, with governance centered on meeting access controls, host permissions and compliance oriented recording controls. DBS Bank US uses Cisco Webex Meetings as an Audio Video and Web Conferencing platform to support secure client communication and internal collaboration.
DBS Bank US Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contract Lifecycle Management Content Management 2018 2018
Digital Signing Content Management 2021 2021
DBS Bank US CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2020 2020
Customer Experience CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2011 2011
Sales Automation, CRM, Sales Engagement CRM 2021 2021
DBS Bank US Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2018 2018
Supplier Relationship Management Procurement 2018 2018
DBS Bank US IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at DBS Bank US

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by DBS Bank US Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DBS Bank US IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DBS Bank US digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD DBS Bank US Technographics
DBS Bank US is a Banking and Financial Services organization based in United States, with around 300 employees and annual revenues of $150.0 million.
DBS Bank US operates a diverse technology stack with applications such as Coupa Invoice, Coupa Analytics and Cisco Webex Meetings, covering areas like AP Automation, Analytics and BI and Audio Video and Web Conferencing.
DBS Bank US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Coupa Software and Cisco Systems.
DBS Bank US recently adopted applications including DocuSign eSignature in 2021, Adobe Analytics Cloud in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates DBS Bank US’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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