Homewood, 60430, IL,
United States
Dedert Corp. Technographics
Dedert Corp. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dedert Corp. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Dedert Corp. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dedert Corp. has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2019, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dedert Corp. is running and its propensity to invest more and deepen its relationship with Rocket.chat , Microsoft , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dedert Corp. revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dedert Corp. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dedert Corp. Tech Stack and Enterprise Applications
Dedert Corp. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Dedert Corp. deployed Rocket.chat as a web-facing conversational layer to support customer engagement, classifying the implementation within the Chatbots and Conversational AI category. The deployment focused on a website-embedded conversational interface using Rocket.chat to capture inbound inquiries and route messages to internal teams, emphasizing online customer contact rather than broad enterprise messaging coverage.
Configuration work centered on the Rocket.chat web messaging widget, channel routing, role-based access controls, and canned response configuration to standardize agent replies. The implementation used Rocket.chat features for live chat queuing and message threading, and administrators established separate channels for customer service and sales intake to manage workflow separation.
Operational scope concentrated on the public website, with day-to-day use assigned to customer service and sales personnel and oversight by a small centralized admin group. Integration points were limited to the website front end via the embedded Rocket.chat widget, with no external system integrations specified in the source notes.
Governance and rollout emphasized lightweight operational controls, including administrator role assignments, moderation policies, and an incremental page-by-page activation on the site to limit exposure while staff adopted new conversational workflows. Rocket.chat was restated as the application providing the Chatbots and Conversational AI capability, with implementation choices sized to Dedert Corp.s 100-person operational model.
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Dedert Corp. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Dedert Corp implemented Microsoft 365. Microsoft 365 was deployed to deliver Collaboration services across email, meetings, and document management for the mid-sized manufacturing firm.
The implementation centered on cloud-hosted Microsoft 365 tenant capabilities, with configuration of core productivity services including Exchange Online for corporate email, SharePoint Online for document libraries and intranet content, Microsoft Teams for real-time meetings and chat, and OneDrive for Business for user file sync and storage. Administrative controls were configured to align with manufacturing workflows, using group-based access to control document libraries and team sites, and applying retention and sharing policies typical of Collaboration deployments.
Microsoft 365 is referenced on Dedert Corp's public website, indicating tenant-level services are visible in external integrations or embedded widgets related to corporate presence. Operational coverage focused on corporate functions supporting production and administration, with user provisioning and role-based access governance implemented to centralize account lifecycle and collaboration permissions across departments.
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Dedert Corp. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, Dedert Corp implemented Algolia Search on its public website. The deployment delivers Application, Web and Enterprise Search functionality for customer-facing site search and product discovery, using Algolia Search to surface indexed results and power instant search experiences.
The implementation follows a search-as-a-service architecture with front-end components invoking Algolia Search APIs against hosted indexes and client-side JavaScript for instant relevance updates. Functional capabilities implied by the deployment include indexed search, autocomplete, typo tolerance and faceted navigation aligned with Application, Web and Enterprise Search platforms. Operational scope is the corporate website search experience managed within the web and digital channels, with governance focused on index schema, relevance tuning and front-end query logic configured through Algolia Search and the site codebase.
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Dedert Corp. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
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Dedert Corp. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Dedert Corp.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dedert Corp. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-21 | Dedert Corp. | Evaluated | Infor | Infor PLM Optiva | Product Lifecycle Management | PLM and Engineering |