Deephaven Mortgage
3530 Toringdon Way, Suite 300,
Charlotte, 28277, NC,
United States
Charlotte, 28277, NC,
United States
1 800-983-0457
Banking and Financial Services
Deephaven Mortgage Technographics
Deephaven Mortgage Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Deephaven Mortgage and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Deephaven Mortgage employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Deephaven Mortgage has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2021, Rocket.chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Deephaven Mortgage is running and its propensity to invest more and deepen its relationship with Greenhouse , Workday , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Deephaven Mortgage revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Deephaven Mortgage intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Deephaven Mortgage Tech Stack and Enterprise Applications
Deephaven Mortgage HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Deephaven Mortgage implemented Greenhouse ATS as their Applicant Tracking System. Greenhouse ATS is embedded on the Deephaven Mortgage website to serve as the primary external application intake and career site engine for candidate sourcing and job advertising.
The deployment emphasizes core applicant tracking capabilities, including job requisition creation, public job posting management, candidate pipeline orchestration, interview scheduling and coordination, offer workflow management, and standard recruiting reporting. Configuration work focused on career site integration, candidate form capture, stage gating within pipelines, and role-based permissions to align hiring workflows with recruiting and HR responsibilities.
Operational coverage centers on corporate recruiting, hiring managers, and HR administration across the company, with Greenhouse ATS collecting external applications directly from the website and routing candidates through structured interview and offer processes. The implementation included building standardized interview kits and stage definitions to support consistent evaluation across open roles.
Governance changes included centralized requisition approval paths, defined ownership for candidate stage transitions, and access controls for hiring managers and HR users. Implementation work prioritized instrumenting Greenhouse ATS as the canonical system of record for external hires, consolidating public-facing job management and internal recruiting processes within a single Applicant Tracking System.
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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Deephaven Mortgage AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Deephaven Mortgage implemented Rocket.chat as a customer facing web chat solution deployed on its public website. The implementation places Rocket.chat squarely in the Chatbots and Conversational AI category, providing visitor engagement, inbound inquiry handling, and initial lead capture at the website touchpoint.
The Rocket.chat deployment was configured as an embeddable web chat widget delivering real time messaging, canned responses, and conversational workflow capabilities typical of Chatbots and Conversational AI implementations. Configuration work focused on channel management, agent escalation rules, and template message libraries to standardize responses and support handoff from automated conversation flows to human agents.
Operational scope is limited to the corporate website as the primary digital channel, with ownership aligned to customer service and sales functions for day to day monitoring and response. Deephaven Mortgage Rocket.chat Chatbots and Conversational AI is positioned to support customer support workflows and website lead capture activities, with session routing to internal loan officers or support staff as required.
Governance is implemented through centralized administrative controls for user roles, message templates, and conversation routing to enforce consistent moderation and compliance on web channels. Rollout and ongoing management emphasize configuration governance, operator training on chat workflows, and periodic review of conversational templates to maintain alignment with customer service processes.
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Deephaven Mortgage Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Deephaven Mortgage deployed Microsoft 365 to establish a cloud-first collaboration platform across its US operations, and Microsoft 365 is referenced as part of their customer-facing website. The implementation targeted enterprise productivity and team collaboration, positioning Microsoft 365 as the primary Collaboration application supporting corporate communications and document workflows for the 200-employee mortgage lender.
The Microsoft 365 deployment followed a tenant-based SaaS architecture with core capabilities aligned to typical Microsoft 365 functionality, including hosted email and calendaring, cloud document libraries and intranet content management, file sync and sharing, real-time chat and meeting capabilities, and the Office productivity suite. Microsoft 365 was configured to deliver collaboration, document lifecycle management, and remote meeting workflows that support underwriting, loan processing, servicing, and corporate administrative tasks.
Operational coverage included company-wide adoption across lending and back-office teams in the United States, with identity and access controls managed through the Microsoft 365 administration model to centralize user provisioning and security policy enforcement. Governance emphasis centered on standardizing collaboration taxonomy and document access patterns, and the implementation narrative positions Deephaven Mortgage Microsoft 365 Collaboration as the foundational collaboration layer linking internal business functions to cloud-hosted productivity services.
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Deephaven Mortgage Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2017 | 2017 |
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Deephaven Mortgage CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Deephaven Mortgage PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Deephaven Mortgage IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Deephaven Mortgage CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Deephaven Mortgage Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Deephaven Mortgage
| First Name | Last Name | Title | Function | Department | Phone | |
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VP, Transaction Management | VP | Operations | |
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VP of IT Products and Services | VP | IT | |
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Vice President of Compliance | VP | Legal | |
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Chief Technology Officer | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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Manager of Human Capital | Manager | Finance | |
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General Counsel and Chief Compliance Officer | CXO | Finance | |
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Human Resources Generalist | CXO | HR | |
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Apps Being Evaluated by Deephaven Mortgage Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Deephaven Mortgage IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Deephaven Mortgage digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Deephaven Mortgage Technographics
Deephaven Mortgage is a Banking and Financial Services organization based in United States,
with around 200 employees and annual revenues of $50.0 million.
Deephaven Mortgage operates a diverse technology stack with applications such as
Greenhouse ATS, Rocket.chat and Microsoft 365,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Deephaven Mortgage has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Greenhouse, Rocket.chat and Microsoft.
Deephaven Mortgage recently adopted applications including
Workday Recruiting in 2023, Intuit Mailchimp Mandrill in 2022 and Greenhouse ATS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Deephaven Mortgage’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Deephaven Mortgage’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Deephaven Mortgage technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.