Hazelwood, 63042, MO,
United States
Degel Truck Center Technographics
Degel Truck Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Degel Truck Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Degel Truck Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Degel Truck Center has purchased the following applications: Karmak Fusion for Dealership Management in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Degel Truck Center is running and its propensity to invest more and deepen its relationship with Karmak , Google , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Degel Truck Center revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Degel Truck Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Degel Truck Center Tech Stack and Enterprise Applications
Degel Truck Center ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Karmak | Legacy | Karmak Fusion | Dealership Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Degel Truck Center implemented Karmak Fusion for Dealership Management. The initial deployment centered on integrating Karmak Fusion with Business Online and activating core Dealership Management modules for parts ordering, repair order processing, rental agreements, and customer insurance workflows.
The implementation addressed specific functional defects in the Repair Orders component and Business Online integration. Karmak Fusion repair order fields were corrected so voided invoice calculations display the correct sign for RO Parts Average Cost, RO Total Gross Profit Replacement Cost, RO Total Replacement Cost and Task Total Gross Profit Replacement Cost. Business Online logic was updated to consult the PRC93550 Customer Special Pricing record to prevent charging core prices to exempt customers, and shipping method selections from Business Online are now propagated to the Fusion parts order as a pickup or delivery indicator or as an order comment. The Business Online Quick Order and Favorites import routines were expanded to support up to 50 alpha numeric characters when using Karmak Fusion, aligning import limits with Fusion part number length.
Integration points and operational coverage focused on parts ordering and order display. The Display Order Invoice screen was fixed to show current day invoices and to sort records by date rather than invoice number, and the long data grid rendering issue that displaced footer hyperlinks was corrected. Checkout and confirmation formatting was adjusted so shipping instructions print on a separate line from the shipping address, and the Add to Cart link on Recently Purchased Parts was repaired to add items to the cart reliably. The Business Online setup received PSP92000 additions including a Default Comment Type on the Business Online tab to control the comment type used when shipping instructions are pushed into parts orders.
Governance and workflow controls were incorporated at the branch and customer level. A custom rental agreement was implemented under DTC61400 Degel Rental Agreement for Degel Truck Center, and the LRM92500 Customer Insurance update now filters the Customer VTL selection to customers sharing the base branch of the user login, enforcing branch level customer selection. Collectively these fixes and configuration changes stabilized the Karmak Fusion Dealership Management deployment for Degel Truck Center and aligned Business Online behavior with the Fusion business system.
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Degel Truck Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Degel Truck Center implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities across the organization. The deployment is cloud hosted under the company domain and site markup indicates Workspace assets are in use on the company website. For a 25 employee retail firm, this establishes Google Workspace as the primary collaboration and communication platform.
The Google Workspace (Formerly Google G-Suite) implementation encompasses standard Collaboration modules such as Gmail corporate email, Google Calendar scheduling, Google Drive for file storage, and Google Docs for real time document collaboration, administered through the Google admin console for user provisioning and access controls. Operational coverage appears to include administrative, sales, and customer service functions typical for a small retail operation in the United States, and the configuration aligns with cloud native Collaboration workflows for SMBs.
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Degel Truck Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Degel Truck Center implemented Hotjar on their public website to capture behavioral analytics and on‑page feedback as part of its Customer Experience tooling. Degel Truck Center Hotjar Customer Experience supports the business function of website user experience analysis and customer feedback collection for the retailer's online presence.
The deployment centered on embedding the Hotjar tracking snippet across customer-facing pages, configuring session recordings, heatmaps, conversion funnel tracking, and on-page feedback widgets to surface user interaction signals. Hotjar was configured to provide visual analytics and qualitative feedback alongside page-level event data, enabling standard customer experience workflows such as session replay review and heatmap comparison.
Operational coverage was limited to the company website and was managed by internal staff and the site administrator, with access to Hotjar dashboards for marketing and customer service stakeholders. Governance focused on site-level configuration and dashboard access controls, and data was consumed directly from Hotjar reporting for iterative UX and content adjustments.
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Tag Management | CRM |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Degel Truck Center
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Apps Being Evaluated by Degel Truck Center Executives
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