Apps Run The World

Delaware International Digital Transformation Initiatives

Apps Run The World

Discover the latest digital transformation initiatives being undertaken by Delaware International and its business and technology executives. Each quarter our research team identifies the applications that are being used by Delaware International from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Since 2010, our global team of researchers has been studying Delaware International software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delaware International propensity to invest in new Enterprise Applications such as Analytics and BI, Collaboration, Content Management, CRM, EPM, ERP, HCM, ITSM, PLM, PPM, Procurement, SPM, SCM or Treasury and Risk Management systems.

The research results are being incorporated int our Customer Database which has over 100 data fields that detail Delaware International IT roadmap and budget, latest software purchases, implementation status, partner involvement, and decision-makers.

About the Customer

Delaware International is a global company that delivers advanced solutions and services to organizations striving for a sustainable, competitive advantage. Delaware has over 1800 professionals in 27 offices around the world.

Scope and Challenges

In 2016 Delaware International decided it is time to go through a digital transformation in order to support its rapid international expansion with standardized, streamlined business processes across all 27 offices and to serve as a showcase for its own customers.

As part of their enterprise-wide program, the company co-innovated with SAP to become the first live customer for the SAP S/4HANA Cloud solution.

Outcome and Implications

Delaware International decided to disrupt itself and its digital process by replacing its legacy system with SAP S/4HANA Cloud as its new ERP system. To cover its business processes end-to-end from project creation through billing to HR and analytics, SAP S/4HANA Cloud was complemented by SAP SuccessFactors as a master platform for all HR processes covering company's 350 users - including operations, performance management, and training -, and third-party scheduling and travel management solutions.

Integrated into the portal is SAP Analytics Cloud for full transparency into all critical aspects of the business, such as capacity utilization, employee profitability, and financials.

Armed with its new, innovative cloud infrastructure, Delaware can not only support, plan, and monitor projects more effectively and efficiently but also quickly and easily add new international entities - thus enabling dynamic growth without compromising process and data integrity


“We now have a workplace with the most recent technology that enables us to be more effective, and SAP S/4HANA, with its strict process integration and industry best practices, is already starting to pay dividends in how we organize and manage our work.” Filip Decostere, Partner, Delaware International.

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Industry Employees Revenue
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Enterprise Software & Cloud Applications Purchased by Delaware International

Vendor Old Product New Product Function Market Users VAR/SI When Live
SAP Legacy Applications SAP SuccessFactors Performance and Goals Performance and Goals Management HCM 350 Direct 2016 2016
Subscribe Subscribe Subscribe Enterprise Resource Planning ERP Financial Management Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Analytics Cloud Analytics and BI Subscribe Subscribe 2016 2016

IT Decision Makers and Key Stakeholders at Delaware International

First Name Last Name Title Email Phone
Subscribe Subscribe Marketing Director Subscribe Subscribe
Subscribe Subscribe CIO Subscribe Subscribe
Subscribe Subscribe CFO Subscribe Subscribe