Delaware
Kapelter Bede 86,
Kortrijk, 8500,
Belgium
Kortrijk, 8500,
Belgium
32 3 230 1511
Professional Services
Delaware Technographics
Delaware Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Delaware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4600 Delaware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Delaware has purchased the following applications: SAP S/4 HANA for ERP Financial in 2016, SAP SuccessFactors Employee Central for Core HR in 2016, SAP Analytics Cloud for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delaware is running and its propensity to invest more and deepen its relationship with SAP , Alan , Cegid or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delaware revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delaware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Delaware Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Delaware implemented SAP S/4 HANA as part of a strategic move to run its entire IT landscape in the cloud and to co-innovate with SAP. Delaware became the first live customer for the SAP S/4 HANA Professional Services Cloud solution, positioning the project within the companys professional services and finance agenda.
The deployment leveraged the SAP S/4 HANA Professional Services Cloud to centralize ERP Financial capabilities, providing a single financial ledger and strengthened project financials for services billing and revenue orchestration. Configuration work emphasized core financial accounting, project cost and revenue tracking, and service-oriented order-to-cash workflows typical of professional services ERP implementations.
Architecturally the program moved the companys IT estate into a cloud-first SAP environment, creating a unified platform for finance and delivery operations across its professional services organization. The rollout was executed in close collaboration with SAP through a co-innovation model, enabling early access to Professional Services Cloud capabilities and iterative refinement of integration points with internal service delivery and project management processes.
Governance was structured to support cloud operations and product feedback, aligning finance, delivery, and IT process owners to the new SAP S/4 HANA platform and to the Professional Services Cloud operating model. Being the first live customer for the solution served as an explicit implementation milestone and validated the cloud deployment approach in collaboration with SAP.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2016 | 2016 |
In 2016 Delaware implemented SAP SuccessFactors Employee Central. The SAP SuccessFactors Employee Central deployment served as the Core HR platform for the professional services firm, centralizing employee master data, organizational management, and baseline HR workflows across the company HR function.
The implementation combined SAP SuccessFactors Employee Central with SAP SuccessFactors Performance & Goals and SAP SuccessFactors Learning, creating a unified talent and learning layer alongside the core HR record. The architecture integrated SAP S/4HANA Cloud and leveraged SAP Cloud Platform for extensions and connectivity, positioning SAP SuccessFactors Employee Central as the cloud HR core within a broader SAP solution footprint. Configuration efforts concentrated on standard Core HR modules, role based access controls, and alignment of organizational structures to support downstream talent and learning modules.
Operational coverage included HR administration, talent management, and learning operations at Delaware, consolidating employee data to enable consistent people data governance. Governance and rollout emphasized centralized HR data management, defined workflows, and a modular path to expand capabilities through Performance & Goals and Learning. SAP SuccessFactors Employee Central functioned as the canonical Core HR record within the combined SAP environment.
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Environment, Health and Safety (EHS) | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Analytics Cloud | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016, Delaware integrated SAP Analytics Cloud into its portal to centralize visibility across its professional services operations. SAP Analytics Cloud was deployed as the Analytics and BI platform to provide transparency into capacity utilization, employee profitability, and financials.
Implementation centered on embedded dashboards and self service reporting, with SAP Analytics Cloud configured to model utilization and profitability metrics and to surface financial rollups for project and resource managers. The deployment used the application as a cloud delivered analytics layer integrated into the existing portal, enabling role based views for delivery leads, finance teams, and resource managers. Functional capabilities emphasized planning and reporting workflows consistent with Analytics and BI implementations.
Integration into the portal positioned SAP Analytics Cloud as the primary analytics surface for project delivery, resource management, and finance, without disclosed third party system names. Governance aligned visualization ownership with delivery and finance stakeholders to maintain data consistency and operational transparency. The stated outcome was full transparency into critical business aspects such as capacity utilization, employee profitability, and financials.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics, Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Delaware
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Delaware Executives
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FAQ - APPS RUN THE WORLD Delaware Technographics
Delaware is a Professional Services organization based in Belgium,
with around 4600 employees and annual revenues of $1.30 billion.
Delaware operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Employee Central and SAP Analytics Cloud,
covering areas like ERP Financial, Core HR and Analytics and BI.
Delaware has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP.
Delaware recently adopted applications including
Alan Enterprise in 2022, Teamtailor ATS in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Delaware’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Delaware’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Delaware technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.