Dentsply Sirona
13320 Ballantyne Corporate Pl,
Charlotte, 28277, NC,
United States
Charlotte, 28277, NC,
United States
1 833-372-8255
Life Sciences
Dentsply Sirona Technographics
Dentsply Sirona Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dentsply Sirona and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 Dentsply Sirona employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dentsply Sirona has purchased the following applications: Medius AP Invoice Automation for AP Automation in 2015, ADP Benefits for Benefits Administration in 2018, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dentsply Sirona is running and its propensity to invest more and deepen its relationship with Medius , Microsoft , Epicor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dentsply Sirona revenues, which have grown to $3.97 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dentsply Sirona intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dentsply Sirona Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Medius | Legacy | Medius AP Invoice Automation | AP Automation | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Dentsply Sirona deployed Medius AP Invoice Automation to centralize invoice intake and processing using MediusFlow. The implementation is classified as AP Automation and was scoped to accelerate invoice throughput while providing structured exception handling for payment discrepancies.
The deployment emphasized MediusFlow orchestration, with configuration to handle invoice capture, workflow routing, and case management for discrepancy investigation. Functional capabilities implemented include automated invoice routing to approvers, documented research workflows for resolving payment issues, and generation of expense reports to support timely reimbursement of travel related costs.
Operational coverage linked accounts payable and travel expense processes, supporting arrangements for complex domestic and international travel and the preparation of associated expense reports to ensure reimbursement. The Medius AP Invoice Automation deployment was used across finance and accounts payable teams to manage supplier invoices and travel expense claims through a single invoice processing stream.
Governance focused on defined workflow controls, documented dispute resolution steps, and role based approval routing to ensure timely processing and clear ownership of invoice exceptions. Medius AP Invoice Automation and MediusFlow were positioned to enforce AP processing policies and to institutionalize research and resolution procedures related to payment discrepancies.
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2023 | 2025 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Benefits | Benefits Administration | HCM | n/a | 2018 | 2019 |
In 2018, Dentsply Sirona implemented ADP Benefits for Benefits Administration. The deployment targeted US corporate HR operations and centralized benefits lifecycle management alongside the companys existing ADP payroll and time solutions.
ADP Benefits was configured to support core benefits administration workflows including employee enrollment, maintenance of confidential employee compensation and eligibility attributes, and bulk data changes. The implementation included regular uploads to ADP PayForce to process mass changes and extraction of reports to validate employee data accuracy, reflecting standard Benefits Administration functionality such as enrollment management and data reconciliation.
Integrations were explicit and operational, with SAP SuccessFactors Connections supplying daily HR transactions into ADP PayForce, and ADP eTIME Time and Attendance used to verify payroll hours and manager approvals prior to final HR approval to Payroll. Reporting and transactional extracts were used to reconcile totals and generate payroll adjustment inputs across ADP Benefits, ADP PayForce, and ADP eTIME, supporting payroll and HRIS continuity for US corporate employees.
Governance and process roles were established within Corporate HR, with HR Operations Support Analysts and Human Resources Administrators acting as primary points of contact for employees, administering daily transactions and handling approvals. The HR team drafted and delivered employee and manager communications and training materials for an ADP eTIME upgrade, coordinated bulk mailings, and assembled new hire files to operationalize benefits enrollment and ongoing administration.
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Core HR | HCM |
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2019 | 2020 |
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Core HR | HCM |
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2020 | 2020 |
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Employee Engagement | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Time Clock (Hardware) | HCM |
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2016 | 2017 |
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Time Clock (Hardware) | HCM |
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2019 | 2019 |
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Workforce Analytics | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Dentsply Sirona implemented Salesforce Field Service (ex ClickSoftware) as its Field Service Management platform, using Field Service Lightning for mobile workforce orchestration. The deployment standardized work order handling and technician mobile access within the Salesforce environment.
Configuration emphasized core Field Service Management capabilities, including advanced scheduling and dispatch, work order lifecycle management, service appointment booking, and mobile technician applications. The implementation used Field Service Lightning to enable technician job acceptance, on-site service checks, and real-time status updates recorded against service orders.
The solution was provisioned on the Salesforce platform to align customer, asset, and service records with field operations, embedding Field Service Lightning into the companys service data model. Data and process orchestration relied on the Salesforce environment to maintain a consistent source of truth for service activities without naming external systems.
Operational scope targeted service operations and mobile field technicians, accompanied by governance changes to dispatch rules and standardized service workflows. Rollout efforts focused on technician adoption of mobile apps and the institutionalization of scheduling and dispatch policies across the service organization.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Intelligent Document Processing | Content Management |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2015 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2015 | 2015 |
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Financial Consolidation and Close | EPM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2016 | 2016 |
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Sourcing | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Dentsply Sirona
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Dentsply Sirona Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Dentsply Sirona Technographics
Dentsply Sirona is a Life Sciences organization based in United States,
with around 15000 employees and annual revenues of $3.97 billion.
Dentsply Sirona operates a diverse technology stack with applications such as
Medius AP Invoice Automation, ADP Benefits and Salesforce Field Service (ex ClickSoftware),
covering areas like AP Automation, Benefits Administration and Field Service Management.
Dentsply Sirona has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Medius, ADP and Salesforce.
Dentsply Sirona recently adopted applications including
SAP S/4 HANA in 2023, Quantum Workplace Employee Engagement in 2021 and Twilio Segment in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dentsply Sirona’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dentsply Sirona’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dentsply Sirona technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.