Department of Customer Service Technographics

Discover the latest software purchases and digital transformation initiatives being undertaken by Department of Customer Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5450 Department of Customer Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Department of Customer Service has purchased the following applications: Microsoft Power BI for Analytics and BI in 2018, MessageXchange eInvoicing for AP Automation in 2021, New Relic APM for Application Performance Management in 2025 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Department of Customer Service is running and its propensity to invest more and deepen its relationship with Microsoft , MessageXchange , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Department of Customer Service revenues, which have grown to $1.85 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Department of Customer Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.